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York Pavilion Hotel, BW Signature Collection

3.0 star property

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Photo gallery for York Pavilion Hotel, BW Signature Collection

Exterior
Exterior
Restaurant
Restaurant
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
45 Main Street, Fulford, York, England, YO10 4PJ
  • Place, University of York
    ‪17 min walk‬
  • Place, McArthur Glen Designer Outlet
    ‪3 min drive‬
  • Place, York Racecourse
    ‪7 min drive‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪65 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(46 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking (Canopy Bed)

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette | Individually decorated, individually furnished, desk, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Apartment

  • Sleeps 2

View all photos for 1 Queen Bed, Non-Smoking, Poster or Canopy Bed

Bathroom | Eco-friendly toiletries, hair dryer, towels

1 Queen Bed, Non-Smoking, Poster or Canopy Bed

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

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About this property

York Pavilion Hotel, BW Signature Collection

This hotel features a bar/lounge, coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services. Housekeeping is available on request.
York Pavilion Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at York Pavilion Hotel, BW Signature Collection. During your stay, you'll be within walking distance of University of York. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from University of York and a few minutes from Shambles
Public spaces have free WiFi. Business amenities include a business centre and 4 meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly York Pavilion Hotel, BW Signature Collection also features a terrace, a garden, and a picnic area. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star York hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 45

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.
  • Cots (infant beds) are available for GBP 15.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 19.95 per person
  • Uncovered self-parking fee: GBP 15 per day
  • Late check-out fee: GBP 45 (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per stay
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The 4 apartments with kitchenettes are located across the road from the main hotel building.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Pavilion Hotel
Best Western Pavilion Hotel York
Best Western Pavilion York
Best Western York Pavilion
Best Western York Pavilion Hotel
Pavilion Hotel York
Pavilion York
York Best Western Pavilion Hotel
York Pavilion
York Pavilion Hotel
York Best Western
Best Western Pavilion
Best Western York Pavilion Hotel
York Pavilion Hotel, Sure Hotel Collection by Best Western York
York Pavilion Hotel, Sure Hotel Collection by Best Western Hotel

York Pavilion Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 434 out of 1001 reviews
Rating 8 - Good. 338 out of 1001 reviews
Rating 6 - Okay. 125 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Deborah

Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was very good, plenty of variety. Room 29 bathroom needs a refurb, smell of drains. Staff helpful made us wait until 3pm for check in
Stayed 1 night in Jan 2026

8/10 Good

Mark

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2026

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff and their responses - very positive and customer facing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kes

Stayed 6 nights in Dec 2025

8/10 Good

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Francesca

Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel, Pontefract

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel set in beautiful surroundings, offering cosy, comfortable rooms that make for a relaxing stay. There are several pubs nearby, and it’s easy to reach York city centre by bus, or by a scenic 40-minute walk. A great balance of peace and convenience — I’ll definitely be returning.
Stayed 1 night in Dec 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Adequate and convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities
Great location, staff friendly and welcoming, large room and bathroom
Stayed 2 nights in Dec 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Very friendly staff and nice as the hotel was quiet after Christmas
Stayed 1 night in Dec 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable rooms traditional Victorian style characters. We were upgraded to the apartments across the road in a Victorian style property which was really spacious. The staff are lovely and helpful and the hotel was so Christmassy! This is my second stay and I will be staying again on my next trip to York.
Stayed 1 night in Dec 2025

2/10 Terrible

Riana

Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Dec 2025

8/10 Good

philip

Stayed 1 night in Dec 2025

6/10 Okay

Christopher, Fleet

Travelled with family
Liked: Cleanliness
On the good side, for what we paid, I don't think it can be denied that this hotel offers value for money. And the staff are very pleasant. But the hotel is tired and this shows in several areas. The cooked breakfast here used to be fantastic, but now the quality of the sausage is poor and you only get half a piece of black pudding which seems a little miserly. I see lots of comments about the car park, we knew in advance, so no shock but £15.00 a night is pretty unreasonable for Fulford, it isn't right to compare to City Centre Hotels and apply a similar rate here. Whilst the rooms are tired, they are clean. Some of the carpets are a bit threadbare and the 5 steps between rooms 55 and 56 are downright dangerous and in urgent need of structural attention. Having used this hotel as a family over many decades, one expects some fluctuations in the standard over time but I suspect many would prefer to pay a little bit more and see the hotel receive some much needed investment. Without improvements, we will probably start booking elsewhere in future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mrs Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and spotless rooms..fabulous breakfast and nice bar...hotel just a very short bus ride from the city centre....would really recommend to stay if visiting York..
Stayed 2 nights in Nov 2025

4/10 Poor

Brian

Stayed 1 night in Nov 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, helpful friendly staff and a convenient location. Planning to return same time next year.
Stayed 3 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort
Very enjoyable stay at York Pavillion hotel , the place has bags of charm and appeal. We had the 4 poster bed room which was spacious and clean Bed very comfortable Decor could do with an update , barely any sockets available with none at the bedside but we managed Breakfast was fine, only one hot drinks machine for tea and coffee which at busy times causes long wait continental breakfast ,small croissants only but nothing else available in pastries . Fruit was nice and all very tasty , hot breakfast was ok , All in all a very nice stay , we enjoyed our time in York.
Stayed 2 nights in Nov 2025

6/10 Okay

Anthony

Travelled with group
Liked: Cleanliness, staff & service
Staff helpful and friendly. Deluxe room, not a chance. Very tired and more than old fashioned. Putting a sign in the reception saying the hotel is ‘old fashioned’ is not a reason or an excuse. Furniture being moved noisily after 12 midnight in the courtyard under the bedrooms unacceptable.
Stayed 1 night in Nov 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd stay here meeting friends , a lovely stay again … will be back .
Stayed 3 nights in Nov 2025

10/10 Excellent

Sandra Jayne

Liked: Cleanliness, staff & service, room comfort
Staff very friendly and efficient breakfast good variety . Hotel clean and comfortable but a little worn but overall excellent for the price paid
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Amazing room call
Stayed 1 night in Nov 2025