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Boutique Hotel Zaan

3.0 star property

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Photo gallery for Boutique Hotel Zaan

Exterior
Bar (on property)
Pillow-top beds, minibar, in-room safe, desk
Superior Double Room, Balcony | View from room
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

View in a map
32 Lagedijk, Zaandijk, NH, 1544 BG
  • Place, Molenmuseum
    ‪6 min walk‬
  • Place, Zaans Museum
    ‪12 min walk‬
  • Place, World of Windmills
    ‪19 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, 1 King Bed

Pillow-top beds, minibar, in-room safe, desk

Superior Double Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Pillow-top beds, minibar, in-room safe, desk

Superior Double Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Pillow-top beds, minibar, in-room safe, desk

Deluxe Double Room

8.4 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Annex Building

Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room, Annex Building

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room, Annex Building

Deluxe Quadruple Room, Annex Building | Pillow-top beds, minibar, in-room safe, desk

Deluxe Quadruple Room, Annex Building

  • 24 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Double Room, Sofa bed (Annex Building)

Pillow-top beds, minibar, in-room safe, desk

Superior Double Room, Sofa bed (Annex Building)

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Duplex Double Room, Sofa bed (Annex Building)

Pillow-top beds, minibar, in-room safe, desk

Duplex Double Room, Sofa bed (Annex Building)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Boutique Hotel Zaan

Riverside hotel with restaurant and bar/lounge
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a corner/local shop are on-site. Housekeeping is available on request.
Boutique Hotel Zaan offers 15 air-conditioned accommodations with minibars and a safe. Beds feature pillowtop mattresses. 38-inch flat-screen televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Boutique Hotel Zaan. During your stay, you'll be within walking distance of Zaans Museum. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a virtual front desk
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Zaans Museum and 7 minutes from Czar Peter House
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at Boutique Hotel Zaan. A complete renovation of Boutique Hotel Zaan was completed in April 2021.

This 3-star Zaandijk hotel is smoke free.

Dutch Pancake – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Dutch Pancake

Things to do

  • Bicycle rentals
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • Grocery/convenience store
  • Lockers
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2021
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - April 2021
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 October to 1 April:
  • Bar/Lounge
  • Dining venue

Access methods

Private entrance, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75 per stay
  • A tax is imposed by the city: EUR 5.51 per person, per night for adults; EUR 2.75 per night for guests up to 16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - NL.8587.12.453.B.01
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Zaandijk Hotel Zaandijk
Hotel Zaandijk Hotel
Hotel Zaandijk Zaandijk
Hotel Zaandijk
Boutique Hotel Zaan Hotel
Boutique Hotel Zaan Zaandijk
Boutique Hotel Zaanse Schans
Boutique Hotel Zaan Hotel Zaandijk

Boutique Hotel Zaan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 70 out of 173 reviews
Rating 8 - Good. 57 out of 173 reviews
Rating 6 - Okay. 31 out of 173 reviews
Rating 4 - Poor. 3 out of 173 reviews
Rating 2 - Terrible. 12 out of 173 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

NEKE, burlington

Liked: Staff & service, amenities, property conditions & facilities
Everything is great except the checkin / no key is really confusing and stressful. They never sent the digital key until I called them past the checkin time. They should have a physical card in the room for guests to use because digital key really annoying
Stayed 2 nights in Aug 2025

6/10 Okay

Angela

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The place was clean but the smell in the hall is disgusting smells like dampness also the lack of staff was also a problem as no one to speak with regarding issues
Stayed 3 nights in Aug 2025

4/10 Poor

Donna

Travelled with partner
Disliked: Amenities
There is no a/c or ventilation in the hallways and they are very dirty. Carpets are covered in stains. The elevator is out of order, which, if we had known beforehand would have resulted in us changing hotels. My husband has difficulty walking and stairs are even more difficult, especially with luggage. When we got into our room, the temperature was about 90 degrees because the a/c was not on. The room is a decent size but the carpets aren’t very clean. The view from the room and the balcony are the only positives.
Stayed 1 night in Aug 2025

8/10 Good

Sofiia

Liked: Staff & service, property conditions & facilities, room comfort
Reception desk available only per email. Beds were very comfortable. Overalll it was a good experience!
Stayed 2 nights in Aug 2025

6/10 Okay

Wai Sze Michelle

Travelled with family
Rooms had not been linked under the same booking resulting in lack of check in link for one of the rooms. Hairdryer didn’t work in one room, no refill of toilet roll available.
Stayed 1 night in Aug 2025

10/10 Excellent

ds

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Bibi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time using digital passkey so it was a little confusing but nice way of going in and out. The room was clean and subtle. Bathroom was really nice. We came late night it would have been nice to have free bottled water In the fridges just like the complementary tea/coffee is provided as the places.around the area is closed. Other than that, really nice. I didn’t like the pillow, it was too high, I’m not sure why it was so high and small. The room also has a controllable AC. We left the place and came back at night and our beds were redone and it was really nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Cher Mou

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I wanted to like this property, the area was so cute, but there were quite a few things that caused major frustration. I would like to start by stating the rooms were very clean and the beds were super comfortable! The people who own this property were on time for sending all the needed information. But, when it came time to check into our room, we found out that we were staying in a completely separate building, which was down the street. There was one little sign on the main doors that had the address, which is the only way we found it. No one else around the area could help or knew where the annex was. On top of this, there was zero direction on how to use the electronic key. Luckily, I ran into another couple and they explained how to get into the main building, then the room. Lastly, zero hot water for showers. I normally do not complain, and have very little trouble when it comes to technology and directions, so want to make others aware. There really needs to be clear directions where guests are staying, how to use the room keys, and how to use electricity, water, and etc within the hotel room.
Stayed 1 night in Jul 2025

6/10 Okay

lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The instructions for checking in were horrible/ non existant. They send you a remote key. No instructions on how to use it. There was no front desk at all. So you show up , nowhere to go to ask questions. We knew from the email where to go but didn’t know how to get in the building or room. There is no connection between the key and the address. There is a need to show people that you need to swipe the two keys in the app and put it up against the door. And also which you use to put up against which door. We stopped at he restaurant beside the hotel and luckily the gentleman knew about this and helped us. They were closing when we got there. Not sure what we would have done without them. The location of this place was perfect. Ground floor. Easy to get to. Close to sites , clean. We loved it and would return but the check in experience was really off.
Stayed 2 nights in Jun 2025

8/10 Good

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chocolate aroma everywhere!

The website listed a room on the canal, but when we got there it stated outside the front door that we would be staying at the annex. Not sure if this is because we booked through hotels.com or they were full at the main boutique hotel. We found the annex and there was free parking right outside! Very nice! Our room was up two straight staircases (nice after winding staircases in other hotels) it led us to an open shared balcony that had 4 doors - one for each room. The room was clean and very comfortable! Slight dust, but otherwise perfect! Close to all the things we wanted to do AND the whole village smells like chocolate!! It’s how I hope heaven smells like. The staff was helpful when we needed them. Everyone in town was very friendly!
Clean spacious room
Good size bathroom
Shower sprays outside of shower no matter how careful you are!
Clothes rack
Stayed 2 nights in Jun 2025

8/10 Good

Philip

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Property conditions & facilities
Disliked: Staff & service
Check in is remote, if you don’t have wifi (service) you won’t be able to get in. Customer service also can’t be reached if you have no connection, luckily the business next door was open and they granted us access to their wifi. There are few dining options near by but there is a small convenience store next door. The location is perfect to visit Zaanse Schans. It would be great if you could rent a bike at this location. Room was basic, pretty clean. The key wasn’t working at some point, we wrote to customer service and it took a bit for them to reply saying they were having technical difficulties and to try again later. This could have been a huge inconvenience if we needed to grab our belongings to get to the airport or if we urgently needed to use the toilet.
Stayed 1 night in May 2025

2/10 Terrible

LO CHUN

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The check-in arrangement is terrible. The hotel owns several buildings, but all these buildings are separated and scattered. There is no information at all about which building my room belongs to. The customer service's attitude is not nice. The staff over the phone keeps asking what the problem I am facing, and giving me the wrong address. Luckily, the taxi driver who knows Dutch is willing to clarify for me, especially since I only have data but no local phone number. To be honest, the hardware within the room is just up to standard, but the check-in experience definitely makes me not recommend it to anyone. Smart check-in is a good idea given that all the staff and the check-in procedure are smart enough as well.
Stayed 4 nights in Apr 2025

8/10 Good

Chandler

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay. The check in process was a bit difficult as we had no way to call when we ran into an issue. Luckily one of the restaurant workers attached to the hotel helped us out. Our digital key didn’t come until after 4 pm when it was supposed to be guaranteed by 3pm. The room was down the street from the main hotel which was a bit odd and was not clearly communicated during booking.
Stayed 1 night in Apr 2025

10/10 Excellent

Elzbieta

Stayed 4 nights in Apr 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This little hotel is like a self service hotel. There is no front desk or any person anywhere. There are no restaurants to get anything after around 8 pm. We were lucky to grab some food from the little grocery across the street as they were shutting down. Bakery not open in the morning. There’s no need to stay in the area- nothing to do. On the other hand, bathroom was clean, well supplied. Easy to catch the train to Amsterdam nearby and free parking in the lot across the street.
Stayed 1 night in Apr 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness
Excellent location, but very limited dining options within close proximity. Parking is easy and free. People around the hotel were helpful, but there really isn't any staff around.
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Business traveller
Stayed 1 night in Apr 2025

2/10 Terrible

Nick

Business traveller
Disliked: Cleanliness, staff & service
Couldnt even get into my room. Key didnt work. Staff sucks. Booked another hotel
Stayed 1 night in Apr 2025

10/10 Excellent

vasanthakumar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Gold

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I should have given perfect stars however the checking in was very inconvenient. There are no staff, and it is only through telephone. I spoke to the man in charge and he have given me the address of the annex which I did not expected to be in the other place. Fortunately, it is just nearby to this place as we arrived 8pm (which was conveyed before arrival).
Stayed 1 night in Apr 2025

2/10 Terrible

Crawford

Disliked: Staff & service

Night in Jail

Extreme difficulty gaining access to my room with offsite front desk. When I finally was able to get into my room, the access card used to open the door was defective. A replacement card was not available and I was forced to stay in my room as if I left, I couldn’t re-enter. This meant I could not go to dinner or leave to get any food or explore the area. It became a night in jail at my expense. I was not the only hotel guest that experienced problems getting into their rooms. We all met at the front door.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025