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Best Western Premier Hotel Astoria

4.0 star property

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Photo gallery for Best Western Premier Hotel Astoria

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Room amenity
Terrace/patio
Cocktail bar
Cocktail bar
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Petrinjska 71, Zagreb, 10000
  • Place, Zrinjevac
    ‪3 min walk‬
  • Place, Ban Jelacic Square
    ‪8 min walk‬
  • Place, Zagreb Cathedral
    ‪11 min walk‬
  • Airport, Zagreb (ZAG)
    ‪19 min drive‬

Room options

Deluxe King Room

  • Sleeps 2

View all photos for Executive Room, 1 King Bed with Sofa bed (with Sofabed)

Executive Room, 1 King Bed with Sofa bed (with Sofabed) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 King Bed with Sofa bed (with Sofabed)

9.6 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed (Oversized Room)

Superior Room, 1 King Bed (Oversized Room) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Superior Room, 1 King Bed (Oversized Room)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed) | Room amenity

Luxury Suite, 1 King Bed with Sofa bed (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

Deluxe Room, 1 Single Bed, Accessible (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Single Bed, Accessible (Quiet Location)

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed (Quiet Location)

Deluxe Room, 1 King Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Quiet Location)

Deluxe Room, 1 Queen Bed (Quiet Location) | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 Queen Bed (Quiet Location)

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(93 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Accessible Single Room

  • Sleeps 1

Deluxe Queen Room

  • Sleeps 1

Deluxe King Room Quiet Location

  • Sleeps 1

Executive King Room

  • Sleeps 2

Luxury King Suite

  • Sleeps 2

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About this property

Best Western Premier Hotel Astoria

Hotel in Zagreb with coffee shop/cafe and free breakfast
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Best Western Premier Hotel Astoria offers 100 accommodations with minibars and laptop-compatible safes. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 16-inch LCD televisions come with cable channels. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The free breakfast at Best Western Premier Hotel Astoria gets high marks from our customers. During your stay, you're just a quick walk from Art Pavilion. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Steps from Art Pavilion and King Tomislav Square
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at Best Western Premier Hotel Astoria. Limited free parking is available on a first-come, first-served basis.

This 4-star Zagreb hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
Restaurant Ragusa – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Glama Bar – This cocktail bar only serves light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Glama Bar
  • Restaurant Ragusa

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 16-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

BEST WESTERN Hotel Astoria
BEST WESTERN PREMIER Astoria
BEST WESTERN PREMIER Astoria Zagreb
BEST WESTERN PREMIER Hotel Astoria
BEST WESTERN PREMIER Hotel Astoria Zagreb
Hotel Astoria BEST WESTERN
Best Western Zagreb
Zagreb Best Western
Best Premier Astoria Zagreb
Best Western Premier Hotel Astoria Hotel
Best Western Premier Hotel Astoria Zagreb
Best Western Premier Hotel Astoria Hotel Zagreb

Best Western Premier Hotel Astoria Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 677 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nitty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was good but parking was a little inconvenient
Stayed 2 nights in Oct 2025

10/10 Excellent

Howard, Claremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an ideal choice for our stay, only one night in Zagreb at the end of our holiday. The staff were so kind and helpful in helping me navigate a booking error and so were the people at Expedia. The breakfast was amazing and the location was awesome.
Plitvice lakes
korčula
Dubrovnik
Stayed 1 night in Oct 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel room itself was good. Service staff so-so, the lady who checked me out was not great. Location is so-so, not extremely close to the main things to see in Zagreb.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dragan

Great location, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

VINAYAK Karkala, Sunnyvale

Stayed 3 nights in Oct 2025

8/10 Good

Kathleen, Navan

Stayed 1 night in Oct 2025

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The restaurant wasn’t open in the evening nor was the bar. The lights were on in the bar area but we never saw a bartender, nor a customer. Also there was no heating working in the room and a freestanding heater had to be brought to our room
Stayed 2 nights in Oct 2025

8/10 Good

chunfang

Stayed 3 nights in Sep 2025

10/10 Excellent

chunfang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast with a lot of food choices. The location is very convenient. Not far from everything. Very walkable. Room is clean and staff is very friendly.
Stayed 2 nights in Sep 2025

10/10 Excellent

HO JOON, Palisades Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the good hoetel to access to all of places in downtown, Zagreb.
Stayed 1 night in Sep 2025

8/10 Good

Gilman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great

Very helpful staff. Room was good, internet WiFi connection was slow. Breakfast was crowded and many items were not restocked in a timely way. Parking was convenient.
Stayed 1 night in Sep 2025

8/10 Good

MARTIN, SAN DIEGO

Stayed 2 nights in Sep 2025

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Close to everything.
Stayed 1 night in Sep 2025

10/10 Excellent

sue-anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent breakfasts, spacious room, well located.

Excellent breakfast! Comfortable room, spacious enough for 3 adults. Staff very nice and went out of their way to be helpful. Enjoyed the Turkish bakery nearby several times. Amazing baklava!! Short walk to the main square passing restaurants and shops.
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Andry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room, very spacious and quiet. Bathroom -- some mold on caulking and around bathtub. Otherwise, a very nice hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

sue-anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in a Great Location

Large room for family of 3 adults. Large room safe. 3 chairs for sitting plus sofa bed. Incredible breakfast!! Clean and elegant. Easy walk to the central square and tons of restaurants. Staff very helpful and accommodating. We will be back (in a week) and very happy to do so.
Stayed 4 nights in Sep 2025

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Monaf, Natick

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Front desk, not even a smile , all of them, so get used to it while staying there. Don’t take it personal. They didn’t notify me when the room is ready to check in, even though I asked them to do so because I arrived early, two other guests checked in before the check in time listed on their hotel policy. The safe in the room is literally 1 inch above the ground, I mean who will bend that far, not for my age. The curtain is dirty. The view is a dumpster view, not city view, look at room # ??? Fifth floor, and you will know what I mean. I suggest they close the window or at least disclose to customers, be honest, you can still make money and be honest at the same time.
Stayed 1 night in Sep 2025

6/10 Okay

Zanell

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

raquel, pembroke pines

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and awesome breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel,good breakfast, convenient
Stayed 4 nights in Aug 2025

10/10 Excellent

Ambigay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable with great breakfast

Overall, this is a pleasing hotel. The breakfast is excellent but the restaurant offerings are expensive without many choices. The location in lower town is fine if you want close access to the train but most of the action and sights are in upper town. There are also very few restaurants in this area. The classic king room was tight but the bathroom was spacious with plush towels. We walked to upper town and back fairly easily (20 minutes each way).
Stayed 3 nights in Aug 2025

8/10 Good

dongryol

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Aug 2025

8/10 Good

Hani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a short stay

Great location, friendly staff, available parking! Breakfast was good.
Stayed 1 night in Aug 2025