4/10 Poor
amanda
26 Mar 2025
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were very happy with the location of this property it was prime. Everything was walkable. The room was also very clean as well as the property grounds.
Check in was easy even though the girl who checked us in was not very nice. We asked for early check in since we had an overnight flight and had not slept and she told us early check in was not allowed at the hotel. We returned a few hours later the was another girl at the reception desk and she checked us is early no problem.
The A/C in our room did not work it blew stale room temperature air. Maintenance was called and they said it was working properly. The room cooled down in the evening but was hot during the day. You could not leave the window open for fresh air because the window and screen were reversed. The screen was on the inside of the window and the window on the outside so anybody outside could have freely opened the window.
We arrived to our room Saturday Evening to find the business 2 doors down on fire. We were the first people to notice the fire we reported it to the front desk and she was unconcerned and did not call emergency services. The next day we found out from a couple in the room next door to us that the entire hotel was evacuated besides us.
I don’t want to be a complete downer on this place it was very nice and great location I think we just had a bad experience.
amanda
Stayed 4 nights in Mar 2025