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Hotel Eden Wellness

4.0 star property

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Photo gallery for Hotel Eden Wellness

Junior Suite | Terrace/patio
Lobby lounge
Deluxe Single Room, Mountain View | Balcony view
Sauna, steam room, hot stone massages, sports massages, massages
Sun deck

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Riedstrasse 5, Zermatt, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Place, Furi Ski Area
    ‪2 min walk‬
  • Airport, Sion (SIR)

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double or Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | View from room

Superior Double Room, Mountain View

  • Mountain view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Bathroom | Free toiletries, hair dryer, bathrobes, slippers

Junior Suite

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Mountain View

Deluxe Double Room, Mountain View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Double Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Single Room, Mountain View

Deluxe Single Room, Mountain View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Deluxe Single Room, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Economy Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Balcony

Superior Double or Twin Room, Balcony | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Double or Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Eden Wellness

Family-friendly slopeside fun with full-service spa
Enjoy direct access to the slopes and an indoor pool at Hotel Eden Wellness during the winter, and return in the summer for a round at the hotel's golf course.
Hotel Eden Wellness offers 30 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. In addition to an indoor pool, other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Eden Wellness. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course, a gym and a steam room
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport shuttle service available for a fee
Have fun with on-site winter activities, including sledging and snowshoeing, and in warmer months enjoy a round of golf at the on-site golf course. Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Hotel Eden Wellness helps provide the perfect winter holiday with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. This ski hotel also offers a health club and a sauna.

This 4-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:00 AM.
Hotelbar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hotelbar

Things to do

  • 9-hole golf course
  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Designer stores
  • Full-service spa
  • Golf clubhouse
  • Health club
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Mini golf
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowshoeing
  • Steam room

Family friendly

  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 4 floors
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Eden Wellness

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 95.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CHF 95.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:30 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Eden Zermatt
Eden Zermatt
Hotel Eden
Hotel Eden Wellness Hotel
Hotel Eden Wellness Zermatt
Hotel Eden Wellness Hotel Zermatt

Hotel Eden Wellness Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 68 out of 80 reviews
Rating 8 - Good. 8 out of 80 reviews
Rating 6 - Okay. 3 out of 80 reviews
Rating 4 - Poor. 0 out of 80 reviews
Rating 2 - Terrible. 1 out of 80 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ding

Stayed 3 nights in Sep 2025

10/10 Excellent

Yusheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Roy, CEDARBURG

Travelled with family
Liked: Amenities, property conditions & facilities
Travelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet, but the taxi was always fast and the front desk called for us.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really welcoming and the hotel is comfortable and cozy. The rooms are cleans spacious and comfortable with great amenities. Really enjoyed my stay there. Everything is within walking distance and they offer transportation to the train station. The breakfast is really good and the staff friendly can’t recommend enough.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is great, easy walk to bridge with photography view of the Matterhorn. Also, walkable to shops and dining places, walkable to Cable cars to Gonergraut and Matterhorn. Great walking trail on high ground near to hotel. Hotel staff were very friendly and ready to provide assistance and help. The warm heated swimming pool and steam and sauna spa were good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was most accommodating, the complimentary breakfasts were fresh, and the bed was very comfortable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, very good accommodation n service

I had a great experience in Zermatt and this was a wonderful stay at Hotel Eden. Upon reaching the train station, there is a free call to the hotel and I was quickly picked up. My room was with the Mountain View and it was well worth it. The room is clean and with essential amenities provided. Warm bathroom tiles and good quality toilet paper is much appreciated. Tamara made my arrival warmly welcomed and helped sort out some issues with my payment due to Amex. Appreciate her patience and warm care. From the hotel, it’s a 15 min walk to the Matterhorn cable station. Convenient and manageable. There are restaurants and a small bakery nearby - so good when I needed some hot food and drink. There is a spacious indoor pool downstairs too. Overall, very good accommodation, accommodation and location.
Stayed 1 night in Dec 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning location

The hotel is in a great location, staff were hands down very friendly and helpful. Will absolutely stay here again and the view from my room was breathtaking.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Love the view , friendly staff, facilities , walksbility . Highly recommended
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with wonderful views!@
Stayed 2 nights in Sep 2024

10/10 Excellent

Julien, Gatineau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel - Above our expectations!
Stayed 4 nights in Sep 2024

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marvelous

The stay was completely mind blowing. The hotel is new and clean. Service is exceptional. Breakfast is superb. Can’t find anything to complain. Its just add additonal remark to our visit to Zermatt.
Stayed 2 nights in Apr 2024

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were brand new, modern, and super clean. The staff was meticulous with every detail, and the hotel was spotless. Breakfast every morning was a delicious spread of local cheeses and homemade pastries. This is a true 5star experience. Thank you Hôtel Eden Wellness!!!!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have had a better experience at the Hotel Eden Wellness, and would recommend to anyone visiting Zermatt. The room was perfect with a beautiful view of the Matterhorn from the balcony. Moreover, the room was perfectly setup for skiing, with places and shelving to store dirty shoes, wet jackets and gloves, and all sorts of other items. Finally, and best of all, the staff are all extremely kind and helpful. They went out of their way to make sure my wife and I had a greaty stay. They even packed us a small "to go lunch" when they found out we'd be checking out for an early train on our last day.

10/10 Excellent

Emerson, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Emerson, Jackson

Stayed 5 nights in Dec 2023

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

Great Place, friendly staff, good location, free shuttle to the rail station.
Stayed 4 nights in Sep 2023

10/10 Excellent

Upendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, slightly away from busy street.
Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great delicious breakfast, convenient. Staff very helpful on what to do when the weather went bad. Very nice pool and sauna. Definitely recommended
Stayed 4 nights in Aug 2023

10/10 Excellent

Shobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at Eden Wellness. The staff were friendly. The facility and rooms were clean and beautiful with a mountain view of Matterhorn. The breakfast menu could improve. Overall great stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great mountain get away

We really enjoyed our stay at this hotel: staff was always super nice, since picking us up from the train station until dropping us off the day we left. We liked the bedroom and the view and enjoyed seeing all the different ways the Matterhorn looks during the day. The pool was also nice. Location is great, both in Summer and in Winter, because it sits about halfway between the lifts to go up to the mountain. It has plenty of restaurants nearby, but our room was very quiet.
Stayed 4 nights in Aug 2023