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Hotel Romantica

3.0 star property

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Photo gallery for Hotel Romantica

Exterior
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | View from room
Exterior
Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | View from room
Classic Double Room | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
Chrum 21, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Matterhorn Museum
    ‪2 min walk‬
  • Place, Zermatt - Furi
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Down duvets, in-room safe, desk, soundproofing

Classic Double Room

9.8 out of 10
Exceptional
(10 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Single Room

Single Room | Down duvets, in-room safe, desk, soundproofing

Single Room

9.8 out of 10
Exceptional
(6 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Romantic Suite

Romantic Suite | Down duvets, in-room safe, desk, soundproofing

Romantic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m) | Down duvets, in-room safe, desk, soundproofing

Traditional Cottage, Annex Building (Stadel - low ceiling 1,80m)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Cozy Double Room

Cozy Double Room | Down duvets, in-room safe, desk, soundproofing

Cozy Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Down duvets, in-room safe, desk, soundproofing

Junior Suite

  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Romantica Double Room

Romantica Double Room | Down duvets, in-room safe, desk, soundproofing

Romantica Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

Comfort Single Room | Down duvets, in-room safe, desk, soundproofing

Comfort Single Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Building design
Alpenlodge
Zermatt
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Bar
4.9 out of 5, Exceptional, 219 reviews
The price is CHF 250
includes taxes & fees
14 Jun - 15 Jun
Alpenlodge

About this property

Hotel Romantica

This smoke-free hotel features a bar/lounge, free newspapers and a garden. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Hotel Romantica offers 15 accommodations with a safe and coffee/tea makers. Beds feature down duvets. Flat-screen televisions come with premium digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Romantica. During your stay, you're just a quick walk from Matterhorn Museum. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Zermatt-Matterhorn Ski Paradise and Matterhorn Museum
  • Train station pick-up shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and ski storage are also featured at Hotel Romantica.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge) from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge

Things to do

  • Ski storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Romantica offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Romantica
Hotel Romantica Zermatt
Romantica Zermatt
Romantica Hotel Zermatt
Hotel Romantica Hotel
Hotel Romantica Zermatt
Hotel Romantica Hotel Zermatt

Hotel Romantica Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 270 out of 300 reviews
Rating 8 - Good. 27 out of 300 reviews
Rating 6 - Okay. 1 out of 300 reviews
Rating 4 - Poor. 1 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Cozy, clean, quiet and really warm service! Loved Hotel Romantica. Thor and Michelle are wonderful hosts. Great breakfast.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and delicious breakfast.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Megumi

Liked: Cleanliness, amenities, property conditions & facilities
The room was furnished in a lovely way, clean, cozy, with the perfect view of zermatt. All the staff are kind and welcoming.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities
Very friendly staff great location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super nice and helpful. The hotel itself was very clean and aesthetic. I have nothing but good things to say about Hotel Romantica!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, quaint and cozy, but with modern amenities. Fabulous breakfast and hosts Thor and Michelle were top notch!!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing - hosts were FANTASTIC, breakfast was great every morning, rooms exactly what we needed, perfect location.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ming Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great house. Staffs are friendly and helpful. Location is very good.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alexandra

Liked: Staff & service, property conditions & facilities
Amazing hotel with beautiful decor in the heart of town. Nicest hosts in Thor and Michele
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite Swiss hotel

We loved this Swiss Chalet hotel in Zermatt. Thor and his wife were so helpful with everything during our stay and made us feel like family. The flowers on the property, the location and room were everything we expected from Switzerland.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family owned. Hotel looks like a Swiss postcard. Terrific lobby, very nice rooms, diverse continental and cooked breakfast, plus gorgeous garden!
Beautiful garden
Lobby set for my breakfast.
View from my balcony at back of hotel.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yuk Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff are very nice. And the breakfast is delicious too.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Romantica was simply wonderful.
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful owner and staff.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly could not fault this place. The staff, the rooms, the breakfast, the recommendations on what to do in the town - it was all incredible. Would absolutely recommend anyone to stay here when visiting Zermatt.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Hotel Romantica is a thoroughly delightful and pleasant place to stay. I expect I will be staying there again.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful B&B in a great location. Very friendly owners with great recommendations about what to do around town. Comfy beds.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful BnB

It's really a family owned and operated B n B, and they are wonderful. Great breakfast every morning and extremely helpful with guidance on Zermatt, from skiing to renting, to dining, to shopping. We can't wait to come back in the summer and stay there again
Stayed 6 nights in Jan 2025
Verified

8/10 Good

michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem centrally placed to town

Great location centrally placed, can be noisy at night. Host are very friendly and make sure every day they help you plan your activity. Placed uphill from the Main Street centrally placed to all
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thor and Michele provide a lovely room and filling breakfast. The hotel is central to Zermatt and there are many dining options nearby. Homey environment and a great value for visiting the Matterhorn paradise.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

patricia

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Romantica was so charming, quaint and comfortable. We had a junior suite that was more than enough room for the two of us. Michelle and Thor were gracious hosts and very accommodating to our needs and also gave wonderful recommendations to explore Zermatt.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We selected Hotel Romantica for its convenient location and online reviews. Very pleased with our two night stay. The hotel is comfortable with everything you need and more. Upon checking in Thor greeted us and was most gracious! He shared recommendations and guided our stay. We felt as if we were staying at a bed & breakfast because of the friendly and welcoming service. Thank you Thor and to the entire staff for making our first visit to Zermatt most enjoyable!
From our balcony
From dining room
Entrance
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great and beautiful hotel I completely enjoyed my visit.. great staff and hospitality with a hot and cold breakfast with fresh coffee served to your taste.. I will definitely return next year..
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was friendly and helpful. great views of Zermatt.
Stayed 4 nights in Jan 2023