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Arca Aparthotel & Spa

3.0 star property

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Photo gallery for Arca Aparthotel & Spa

A large indoor swimming pool with a wooden ceiling and walls, surrounded by glass doors and windows.
A bedroom with a large bed, a view of mountains through a window, and a wooden ceiling.
A spacious room with a wooden ceiling, large windows, and a wooden bookshelf.
A spa area with wooden shelves holding candles, a pitcher of water, and a bowl of fruit. There are white lounge chairs and a large window with a view of greenery.
An indoor swimming pool with a wooden ceiling and a blue-lit floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Laundry room

Explore the area

View in a map
Spissstrasse 42, Zermatt, Wallis, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪6 min walk‬
  • Place, Zermatt - Furi
    ‪11 min walk‬
  • Airport, Sion (SIR)
    ‪97 min drive‬

Room options

View all photos for Double Room, Mountain View

A hotel room with a large bed, a desk, a chair, and a view of a mountainous landscape.

Double Room, Mountain View

9.6 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double room with Matterhorn view

A hotel room with two beds, a window with a view of buildings and trees, a wooden headboard, and a small table with a lamp.

Double room with Matterhorn view

9.8 out of 10
Exceptional
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for 2- Bedroom Apartment

A hotel room with a double bed, a desk with a chair, a television, and a window with curtains.

2- Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Family Apartment

A hotel room with a double bed, bedside tables, a wooden wardrobe, a dining table with chairs, and a large window offering a view of the outdoors.

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe suite with Matterhorn view

A double bed with a wooden headboard, two bedside tables with lamps, a wooden door, and two framed pictures on the walls.

Deluxe suite with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Arca Aparthotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a steam room, spa services and dry cleaning.
Arca Aparthotel & Spa offers 26 accommodations with espresso makers and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
The free breakfast at Arca Aparthotel & Spa gets good marks from our customers. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Indulge with massages or aromatherapy at the spa
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a steam room and bicycles to rent
  • Steps from Zermatt-Matterhorn Ski Paradise and 5 minutes on foot from Zermatt Visitor Center
Arca Aparthotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Arca Aparthotel & Spa.

This 3-star Zermatt hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 171 out of 220 reviews
Rating 8 - Good. 46 out of 220 reviews
Rating 6 - Okay. 2 out of 220 reviews
Rating 4 - Poor. 1 out of 220 reviews
Rating 2 - Terrible. 0 out of 220 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular stay!! We would love to stay here again. Spa pool was one of our all time favorites
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating and the amenities including pool and sauna were amazing!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, spacious room and amazing hot pool.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Suharno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location to shops and restaurants.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very close to the train station. Breakfast was amazing with everything you could want to eat! The pool was so great after a long day, along with the steamroom and sauna. The staff made us feel welcomed a d answered any questions we had. Beds were veey comfortable and the room was spacious with a wonderful balcony.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and excellent breakfast
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, convenient location
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

HIMANSHU JADAVJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk - Max. Hotel is very comforting in all respects.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

akira

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good Matterhorn view, good breakfast, good staff/
Stayed 3 nights in Jun 2023
Verified review

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable distance, nice and clean in the room
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Tulsi

Good breakfast, free laundry facilities
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Admir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, clean and great facilities including indoor heated pool. Walkable location from the main station. Breakfast was really good.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

MA. MARNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and luxurious stay in Zermatt

The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
Stayed 6 nights in Jan 2024
Verified review

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being walkable to the train station and all areas of Zermatt. Staff was amazing, both front desk and dining. Room was comfortable and well appointed.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel... very close to train sration...easy to get to ski gondola ....top floor has great roo.s with lofted ceiling.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff helpful with local advice. Easy walk to town and station.
Stayed 4 nights in Feb 2023
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sri Saravani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient walk from the train station, plus close to everything. Staff friendly and helpful. Good breakfast. Would stay again
Stayed 2 nights in May 2024