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Hilton Zhengzhou

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Photo gallery for Hilton Zhengzhou

Lobby
Twin Room (Guest) | In-room safe, blackout curtains, soundproofing, free cots/infant beds
Exterior
Indoor pool
42-inch LCD TV with cable channels, TV, pay films

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
No. 228 Jinshui Road, Zhengzhou, Henan, 450008
  • Place, Zhengzhou Town's God Temple
    ‪3 min drive‬
  • Place, Henan Stadium
    ‪4 min drive‬
  • Place, Henan Provincial Sports Centre Stadium
    ‪14 min drive‬
  • Airport, Zhengzhou (CGO)
    ‪25 min drive‬

Room options

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Deluxe Twin Room

Lobby

Executive Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Deluxe Queen Room

Lobby

Executive Deluxe Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Guest)

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed (Guest)

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room (Guest)

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Twin Room (Guest)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (Guest)

Deluxe Room, 1 King Bed (Guest) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 1 King Bed (Guest)

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room (Guest)

Deluxe Twin Room (Guest) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Twin Room (Guest)

  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, Club lounge access (Guest)

Executive Room, Club lounge access (Guest) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Executive Room, Club lounge access (Guest)

  • City view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room, Club lounge access (Guest)

Executive Twin Room, Club lounge access (Guest) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Executive Twin Room, Club lounge access (Guest)

  • City view
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for King Room, Suite, 1 Bedroom

King Room, Suite, 1 Bedroom | View from room

King Room, Suite, 1 Bedroom

  • City view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 Bedroom

42-inch LCD TV with cable channels, TV, pay films

Deluxe Suite, 1 Bedroom

  • City view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Guest)

Room, 1 King Bed, Accessible (Guest) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Accessible (Guest)

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with cable channels, TV, pay films

Presidential Suite

  • City view
  • 415 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Reception
Sheraton Grand Zhengzhou Hotel
Jinshui District
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.6 out of 5, Wonderful, 56 reviews
The price is CHF 62
includes taxes & fees
21 Jun - 22 Jun
Sheraton Grand Zhengzhou Hotel

About this property

Hilton Zhengzhou

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a snack bar/deli.
Hilton Zhengzhou offers 447 air-conditioned accommodations with laptop-compatible safes and a safe. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Ispa. Services include facials and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

During your stay at Hilton Zhengzhou, you'll be close to Henan Stadium. Free WiFi in public areas, free self-parking and 3 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine at 8 Elements, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages, body treatments or facials at Ispa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Henan Stadium and a few minutes from Erqi Memorial Tower
Hilton Zhengzhou offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1938 square feet (180 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the luxury Hilton Zhengzhou. Self parking is free.

This 4.5-star Zhengzhou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
8 Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Amici Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Yu Garden – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Amici Bar – On-site bar.
Lobby Lounge – This lobby lounge only serves light fare.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 168 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • 8 Elements
  • Amici Bar
  • Amici Restaurant
  • Lobby Lounge
  • Yu Garden

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room cot
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,938 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Lift (110 centimetre wide door)
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Zhengzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 168 per person
  • Rollaway bed fee: CNY 350 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Hilton Hotel Zhengzhou
Hilton Zhengzhou
Zhengzhou Hilton
Hilton Zhengzhou Hotel
Hilton Zhengzhou Hotel
Hilton Zhengzhou Zhengzhou
Hilton Zhengzhou Hotel Zhengzhou

Hilton Zhengzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 56 out of 206 reviews
Rating 6 - Okay. 14 out of 206 reviews
Rating 4 - Poor. 5 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
I like the breakfast. It has more options and tasty.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Frank

Liked: Staff & service, amenities, property conditions & facilities
Cleanliness of property; Friendliness of Staff
Verified

8/10 Good

Ihab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good expirience

Great hotel. Clean and goòd staff. Old furniture needs updating. Locatiin is not so bad u can find fast food in a walking distance. Great breakfast.wow. value for money is excellent. Note they speak average english which is hard to find in zhengzhou.
Stayed 2 nights in May 2023
Verified

4/10 Poor

Seok Bee

Liked: Cleanliness, property conditions & facilities, room comfort
The staff are not multilingual so communication is a big problem. Although my rooms are prepaid I found out later I was charged for the stay. I called them and they told me that they did not receive payment from Hotel. Com
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Nien chi

Liked: Cleanliness, staff & service, amenities
非常人性化及有禮貌，要晚一點退房也ok
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

takamichi

Liked: Cleanliness, staff & service, property conditions & facilities
言葉もわからない。　スマホも使えない老人に大変親切にスタッフ一同対応してくださり、なにも不自由なく滞在できました、おかげでビジネスもうまくいき感謝しております。　　さすがヒルトンホテルです。またお伺いいたします。ありがとう　　
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne expérience dans cet hôtel. L’équipe est top
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Weiyao

Disliked: Staff & service
…
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Chi-Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員非常熱情且有禮，房間舒適，交通機能亦為方便。 酒店內整體環境、衛生情況皆良好，值得再一次入住
Stayed 2 nights in Dec 2023
Verified

8/10 Good

PUI CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

還算近地鐵站，性價比高，早餐略為遜色，服務很好。
Stayed 1 night in Aug 2023
Verified

6/10 Okay

YUK SUM BOWIE

Liked: Room comfort
Disliked: Cleanliness, staff & service

真心差的五星級酒店

鄭州希爾頓酒店, 不可能說是五星級酒店的標準, 需則我及家人已是該酒店多年的會員. 分別住過不同地方的希爾頓酒店, 但鄭州希爾頓酒店提供的服務, 可以說十分差勁. 在這裡分享一下, 因女兒在酒店的房間弄傷手指, 分別打給前台及管房, 要求提供一塊小膠布處理. 但她們只說沒有可以提供. 我女兒說, 如要收費都可以的. 但員工都說沒法提供. 她唯有自己上街尋找小膠布吧. 這裡, 決不是前台前線員工的錯誤. 酒店的管理層們. 你們管理的鄭州希爾頓酒店. 在五星級的標準,可以說十分馬虎. 不能說有提供服務. 我會考慮不再入住希爾頓的酒店
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Wai Sao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務態度很好
Stayed 1 night in Dec 2019
Verified

8/10 Good

Choon Heng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid hotel

Good service helpful staff concierge very helpful will recommend to friends
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is absolutely beautiful! The rooms are very clean and comfortable. The staff were friendly and accommodating to our every need. Public transportation was readily available. Overall, I can’t say enough good things about the hotel...worth every penny.
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, and the beds incredibly comfortable. The staff here is very friendly and responded quickly to our requests. We also enjoyed the breakfast buffet every morning
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

ホテル自体は非常に清潔、かつ快適でした

ホテル自体はさすがにヒルトンだけあり、清潔、快適でした。　こちらに入っているイタリア料理店で食事をさせて頂きましたが、値段的にはかなりお高めでしたが本格的で非常においしかったです。 ただ、一点だけ朝食込みのプランでHotels.comを通して予約をし、チェックイン時も朝食込みとのことでしたが朝食のレストランに行ったら込みではないということで、フロントと１５分以上もめることとなりました。結果的には２部屋予約しておりもう一つはちゃんと朝食込みとなっていたため納得を頂き処理できましたが、朝食を頂く時間がほとんどなくなってしまいました。こちらだけ残念でしたが、対応頂いたフロントの方英語が流暢でしたので問題はありましたがまだ印象としてはさほど悪くありませんでした。　
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hilton Zhengzhou was wonderful. Very Clean, and the staff was incredibly friendly.
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Chau Ha Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in this hotel for 2 nights. The staff are super nice and friendly. The room is spacious and very clean and tidy. We had to catch an early flight on the second day of stay. Asked the concierge to book the taxi in advance and they were so considerate to remind us to get the packed breakfast. The packed breakfast really saved our stomach when waiting for the flight at the airport. Highly recommend this Hilton hotel.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
両替をするとき、端数の1元等の細かなお金の用意ができていません。レートがいいので残念です
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

SHINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장으로 다녀왔습니다

서비스도 좋고 깨끗합니다
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

SHINYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장으로 간 숙소였는데 매우 만족합니다

편리하고 좋았습니다
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was clean. The in room food service was catch and go for accurate order. The laundry service was poor. Items returned dirty but folded nice and neat. Only stayed 2 nights. Check clothes when you get them back, or do not use service. Very poor. Had to re-wash. Did not find out until at next location.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

SIYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Suite is big，speedy check in and check out, free car park and many restaurants. Good location! Nearby Metro.
Stayed 2 nights in Jul 2019
Verified

6/10 Okay

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Ripped off

I booked a room with breakfast for myself and my 14 yrs old son. Upon arrival, the hotel informed me that breakfast is only for one person that I have to pay 168rmb($24) for the 2nd person. I explained to them that the room is for 2 people and online rate states breakfast for 2. They explained to me that the information online was incorrect. Very disappointing and they wouldn’t refund me for one breakfast either.
Stayed 3 nights in Jun 2019