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Hotel Hechtplatz

2.5 star property

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Photo gallery for Hotel Hechtplatz

Front of property
Reception
Basic Double Room | Front of property
Basic Single Room | Free WiFi
Reception

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available

Explore the area

View in a map
Kruggasse, Zürich, ZH, 8001
  • Place, Zürich Opera House
    ‪5 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Place, Zurich Town Hall
    ‪6 min walk‬
  • Airport, Zürich (ZRH)
    ‪12 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Free WiFi

Basic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Basic Double Room

Basic Double Room | Front of property

Basic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Quadruple Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Large Single Bunk Bed

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About this property

Hotel Hechtplatz

This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Hotel Hechtplatz offers 10 accommodations with complimentary bottles of water. Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

During your stay at Hotel Hechtplatz, you're just a quick walk from Bahnhofstrasse. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Continental breakfast served daily for a fee
  • Just a 1-minute drive from Bahnhofstrasse and 6 minutes from Letzigrund Stadium
  • Pets welcome free of charge
WiFi is free in public spaces.

This Zürich hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Free bottled water

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 2 January 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Hallway
  • Lobby

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Cleaning fee: CHF 35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Bed sheets fee: CHF 10 per bed, per night (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 12 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Hotel Hechtplatz Reviews

Reviews

5.6
Rating 10 - Excellent. 6 out of 29 reviews
Rating 8 - Good. 6 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 3 out of 29 reviews
Rating 2 - Terrible. 11 out of 29 reviews

6.8/10

Cleanliness

5.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Christian Axel De la Mora

Stayed 3 nights in Jun 2025

2/10 Terrible

julien

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Do not go- 300 $ for hostel quality and service

Most expensive and worst hotel in my life 330 euros for a room big as a cupboard! Window does not open, no airconditioning, no water bottle , no towel in bedroom, cheapest existing ikea furniture
Stayed 1 night in Jun 2025

2/10 Terrible

Marco

Stayed 1 night in Jun 2025

2/10 Terrible

Leah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing about this hotel was the location; it's within walking distance of the train station and every landmark and shop. The hotel itself is quite poor and it seems like they rent their rooms by the hour. The guy checking us in couldn't find our reservation and told us we'd have to wait 20 minutes for our room to be cleaned on the second floor (this is at 7pm) because the only rooms available were on the first floor and they use those for their "short-term" guests (we were only there for two nights). We waited and waited and then were informed the other manager gave our room away and we were put on the first floor anyway. It was too hot to keep the window closed but absurdly noisy with the window open because the hotel bar played extremely loud music and everyone was shouting at each other until 4am. On a Thursday. The room itself was tiny and gross and definitely not worth the price.
Stayed 2 nights in Jun 2024

8/10 Good

Frederic

Liked: Cleanliness
Staff not present all day. Limit4ed access to staff.
Stayed 1 night in Oct 2023

4/10 Poor

Arnt

Business traveller
Disliked: Amenities, property conditions & facilities
Central location. Lots of restaurants and sites close by. The room was very small, with a tiny bath. Check-in was in a bar area, with no common area. Breakfast was very disappointing with a very limited selection.
Stayed 1 night in Sep 2023

2/10 Terrible

Tarit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel on Earth

In my life, I don't recall I have seen such bad service from any hotel or motel. You don't have any formal service desk. You kept me waiting outside till 3:00 PM for entering. I thought, I will leave my baggage in the hotel storage and then when I come back from my Zurich visit, in the evening, I will enter my room. I wasted hours for this waiting. They never cleaned or changed towels during my 3 night's stay. I even got stuck by using the chain lock inside. It was not coming out in normal system. There is no phone to contact service desk. I shouted for help. Finally, I found a way to open it. Breakfast was included. But I could not find anybody in the morning. I left at 7:30 AM on an average every morning. If they serve later, do they expect me to stay longer and miss my trip bus? In every hotel they start 7:00 AM or early. They had body wash or cleaning liquid which feels diluted. So, I did not use them. To go from one side of the room to other side is a trick. It was hopelessly tight space. This reservation was my worst experience in the whole trip from Sept. 1st through Sept. 12th. Your cancellation policy is also disgusting once it is paid. 24- or 72-hours cancellation policy with full refund is not available. I found Linda, your service manager on last night of my stay. She was super rude and impolite when I complained her for not cleaning the room. According to her people don't like anybody to enter the room when they are not there. But I never said anything like that.
Stayed 3 nights in Sep 2023

2/10 Terrible

Janis

Travelled with family
Disliked: Staff & service, property conditions & facilities
An actual bar is your check in counter.... No where to keep your bags and no one around to answer questions. The owner doesnt show up until 3 pm on the dot so by the time she arrives and opens many groups are waiting to get checked in, meaning itll be up for another 30 to 45 minutes after 3 pm for some people. Also at breakfast there was really no options. The woman behind the bar was very over whelmed with just two orders for coffee that it took over 30 minutes for her to just acknowledge us and give a bottle of water. If you are showing up after 3 pm and have no expectations for hospitality then this hotel is good. The rooms are nice. But the lack of reception/available persons made us lose out on almost an entire day since we arrived at 11 and had to wait with our bags until 3 pm. It also felt as if we were a burden to the staff instead of customers. (The only nice thing is the bar on the corner has DELICIOUS food and HELPFUL staff, unlike at the hotel).
Stayed 1 night in Sep 2023

8/10 Good

Hermione

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and good value

Hotel Hechtplatz was friendly and welcoming. The single room booked turned out to be occupied and I was given a double room instead. It was comfortable, the breakfast was plentiful and with a reasonable choice, and the employee was obliging and helpful. Very good value!
Stayed 2 nights in Aug 2023

10/10 Excellent

Carolyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

4/10 Poor

Verified traveller

Disliked: Staff & service

No front desk

Upon arrival I was ushered to reception, now a World Cup Bar, with a raging event going on. I got there at 7:30pm. The Bartender gave me my card key with the room number on it. No WiFi code. No amenities except towels, tv remote, tp, a hot pot and a box of camomole tea. It was like an air b&b. According to the write up on Hotel's.com there was supposed to be manned front desk. Not true. Not much housekeeping, had to ask for tp and towels. No visibke manager for 2 days, then no attention to "guests". I never got use of tge wifi. For an expensive city like Zurich, this was overpriced, underserviced and doesn't qualify as a real hotel. It hasbeen mismarketed and should be removed from selections for Zurich It was not apprpropriate as a Hotel.com listing. There was no way to contact anyone if there was a lock out. The bar wasn't open each day/night. Miserable and this should be partially refunded. Worst property is superlative location. Zurich deserves better.
Stayed 3 nights in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean and tidy
Stayed 1 night in Dec 2022

10/10 Excellent

Michaela

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Priced significantly lower than other hotels in the area and well worth the price. Clean, comfortable, and in a GREAT location.
Stayed 2 nights in Oct 2022

2/10 Terrible

Andrew

Avoid this hotel

Upon our arrival a very rude woman at the reception informed us that they had no rooms available. I said that we had a booking and her our documents and again she said that they had no room. She then said that she could arrange for us to stay at another hotel, but we refused. She then said that she could give us our money back. We took the money and left. We were amazed at the way we were treated, and therefore would urge everyone to avoid this hotel at all costs!
Stayed 1 night in Oct 2022

8/10 Good

Rami

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the heart of the old town. Beautiful area right near lake Zurich. Wonderful food and shopping just steps away from the hotel.
Stayed 2 nights in Sep 2022

2/10 Terrible

irma

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I have ever been. It says hotel but it is not. No 24 hr service. Deactivated our room key card too early in the morning on the day of check out. So we could not leave the room because our key was not working. Called their number many times for 1:30 hrs but no answer at all. So we left early and looked for a luggage storage to store our luggage so that we could go around zurich before our flight in the afternoon. We wasted our time and money(for storage fee and uber) not only these but the hassle and the stress that we had to deal with. DO NOT BOOK THIS HOTEL. TERRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 1 night in Sep 2022

2/10 Terrible

Adam

Stayed 2 nights in Sep 2022

6/10 Okay

Brian

Disliked: Cleanliness, staff & service

Disappointing

It was certainly nice to be in the center of the old city but we were not prepared to have no place to drop off our luggage and no one was available who spoke any English to confirm our room reservation. The first room I was taken too was not only VERY small for 2 people, but it also smelled bad. The manager could not find a working key and had to go through several keys looking for one that worked (finally had to use the pass key instead). The second room shown to me smelled better and was slightly larger. The following day another manager in broken English asked me why I took a larger room than I paid for; I mentioned the bad odor and she dropped the topic. I appreciated finding a hotel on the day of my check-in but hope I can do better if given another stay need in Old Town Zurich.
Stayed 2 nights in Sep 2022

8/10 Good

Nour

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

2/10 Terrible

EDWIN A

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Terrible

El servicio de recepción terrible, no había persona en recepción y estaba cerrado el hotel, estuvimos 1 hora afuera del hotel con lluvia y frío esperando a que llegara alguien del hotel, no había ningún teléfono para comunicarnos y el que está registrado en hoteles.com decía fuera de servicio
Stayed 1 night in Jan 2025

4/10 Poor

Jörgen J

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

2/10 Terrible

Can

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heating. Reception is closed at 12.00 to 15.00. we left our luggage in reception and nearly missed our plane. And also bellboy warned us to not to smoke outside of the hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Marc

Stayed 1 night in Jul 2023

6/10 Okay

Wolfgang

Liked: Cleanliness, property conditions & facilities
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