"The room is impeccable and the bed and bedding are wonderful and luxurious. My only issue with the room was the TV. The remote and the TV didn’t communicate between the 2 properly and when I wanted to cast movies from my phone to the TV screen, the system which is supposedly specifically designed ..."

"Would love if you ran a shuttle to the strip… would be a big value add for your patrons. You have a black Tahoe sitting there that didn’t look like it moved for the 3 days we were there…not concierge drop off but up the street and back to a central location on the 1/2 hour would be really nice."

"Great restaurants, we are at Javier’s and the Patisserie which were fabulous"

"Bed good , pillows are awful , checking in was a mess, and parking to un load was a mess no place to get out and in"

"We had to checkout late and they worked with us. Appreciate them."

"Clean and inviting"

"Frustrating to have water leak and ruin my baggage’s and new shoes and be moved twice in middle of night and then to have room service confuse us since we Deaf made us think breakfast was free to say sorry for inconvenience of the water leak but it was not so embarrassing having to keep contacting ..."

"Lovely friendly efficient staff. Not keen on the shower in the bath for old people such as myself."

"Very nice guest services."

"Nice staffs, close to brooklyn paramount"