See all properties

Playa Suites Acapulco

4.0 star property

Choose dates to view prices

Photo gallery for Playa Suites Acapulco

A resort with a beach, a pool, and a view of the sea.
Exterior
A hotel room with a bed, a desk with a TV, a chair, and a view of the sea.
Private beach, white sand, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Costera M. Aleman 123, Fracc. Magallanes, Acapulco, GRO, 39670
  • Place, Diana the Huntress
    ‪5 min walk‬
  • Place, Condesa Beach
    ‪7 min walk‬
  • Place, Parque Papagayo
    ‪14 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪53 min drive‬

Room options

View all photos for Suite Junior With Partial Sea View

1 bedroom, down duvets, in-room safe, iron/ironing board (on request)

Suite Junior With Partial Sea View

  • Partial sea view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite Standard With Street View

1 bedroom, down duvets, in-room safe, iron/ironing board (on request)

Suite Standard With Street View

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite With Sea View

1 bedroom, down duvets, in-room safe, iron/ironing board (on request)

Suite With Sea View

  • Sea view
  • 32 sq m
  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite

A bedroom with two beds, a dresser, a mirror, a TV, and a window with curtains.

Junior Suite

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Bahia Suite

A hotel room with two beds, a TV, a desk with a lamp, and a view of the sea.

Bahia Suite

  • Sea view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Estandar Suite

A hotel room with two beds, a dresser, a TV, and a window with curtains.

Estandar Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

Sun deck
Las Torres Gemelas Acapulco
Costera Acapulco
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
3.9 out of 5, Good, 1,034 reviews
The price is CHF 51
includes taxes & fees
1 Sept - 2 Sept
Las Torres Gemelas Acapulco

About this property

Playa Suites Acapulco

Catch some rays on Playa Suites Acapulco's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Playa Suites Acapulco offers 488 accommodations with a safe and free toiletries. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness centre.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures.
During your stay at Playa Suites Acapulco, you're just a quick walk from Plaza Bahia. Enjoy features like free WiFi in public areas, plus 4 outdoor pools and 2 restaurants.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine at Las Gaviotas, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 4 outdoor pools
  • Treat yourself to massages, body scrubs or body treatments at the spa
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and volleyball
  • Within a 10-minute walk of Diana the Huntress and Condesa Beach
Playa Suites Acapulco is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Playa Suites Acapulco, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool and a fitness centre. Parking is available for a fee.

This 4-star Acapulco hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Las Gaviotas – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
El Morro – This beachfront buffet restaurant serves lunch and light fare. Open daily.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 100 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Morro
  • Las Gaviotas

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,264 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • 2 buildings
  • Built in 1997
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playa Suites Acapulco

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250.00 for adults and from MXN 150.00 for children
  • Valet parking fee: MXN 100 per night
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Playa Suites Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 247 out of 1005 reviews
Rating 8 - Good. 258 out of 1005 reviews
Rating 6 - Okay. 239 out of 1005 reviews
Rating 4 - Poor. 124 out of 1005 reviews
Rating 2 - Terrible. 137 out of 1005 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is a good location for this hotel, very convenient.
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Walter

Did not meet expectations
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

ALEJANDRA

Liked: Property conditions & facilities
😍
Stayed 1 night in May 2024
Verified review

4/10 Poor

Ivonne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The location is perfect, the hotel facilities are old, the furniture in the rooms is broken, the towels are too old, there are no sockets to connect the telephone, only in the sink.
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ok 👍
Stayed 6 nights in Jun 2022
Verified review

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The check-in/reception is very disorganized. I waited 40 minutes to get my room.
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Juan Carlos

Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

juan

Liked: Cleanliness, staff & service
I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡
Stayed 4 nights in Jul 2023
Verified review

4/10 Poor

Mario

Regular
Verified review

10/10 Excellent

Leticia

Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

GERARDO

Disliked: Amenities
A/C poor condition clogged toilet staff nto professional I won’t recommend for no body!
Stayed 1 night in Mar 2024
Verified review

2/10 Terrible

elena

Disliked: Staff & service, amenities, property conditions & facilities
The AC was not working, the safe did not work and we called several time to get fixed but nothing was done. There was no where to sit after 10:30 pm because they did not allow anyone outside of the lobby. They were not helpful at all. The only staff that was very helpful was the staff in the kitchen. But other then that I would not return.
Stayed 4 nights in Jan 2025
Verified review

2/10 Terrible

PATRICIA

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is extremely old and dirty, seems it hasn’t been restored or updated since its opening. The bathroom tub was amazingly rusty, the curtains didn’t work. Hair dryer and iron available only if you sign a document and they telling you that you need to give them back, that’s ridiculous. This is a hotel that I will NEVER come back and that I DO NOT recommend at all.
Stayed 3 nights in Mar 2023
Verified review

4/10 Poor

irene

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property looks old, they painted over the old paint and the paint was cracking. Pool chairs are faded and yellowish. TV's did not work they had to change the TV. My air conditioning did not work and they came to fix it twice but it was still the same.
Stayed 2 nights in Jul 2022
Verified review

2/10 Terrible

Velia

Disliked: Cleanliness, property conditions & facilities
Furniture is super old and rusted, towels are REALLY OLD smell humid, NO HAND TOWELS OR shampoo or soap. They don’t offer any amenities. Wall lamps rusted and falling apart. Not even one decoration in any wall. Sofa bed old and dirty. Rooms smell humid. Front desk is falling apart old and not welcoming!!! I think this place used to be beautiful but it’s never been updated. The pool is rusted all around. Simply disappointing!!!
Verified review

2/10 Terrible

Freddy william

Disliked: Staff & service, amenities, property conditions & facilities
Everything about the hotel was okay, servers were great, maintenance service was horrible room did not have a functional AC, the safe didnt lock had to call the front desk several times to get anybody to help and several times I never got help to add also had construction at 7:00am in the morning in one of their High end Suites . We had nothing fixed or no help at all I will not recommend this hotel to nobody at all. The last night the AC was blowing at it fullest I was told by maintenance that that's all the AC would blow he also promised me some fans which he never showed up with at all I slept inside of sauna that's the way the room felt. It was horrible communication and no help at all also the hotel does not have a place where you could hang out after 10:30 they turn everything off and expect you to hang around in the lobby it's supposed to be an all inclusive but it's not at all I truly will not be recommending this hotel at all or even go back no customer service horrible experience
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la atención y el hotel está bonito, pero en el área de playa, deberían de poner más ambiente
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
El desayuno bien me gustaría más variedad en la comida en la cena no está bien
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

luis manuel

Liked: Cleanliness, staff & service
Disliked: Amenities
Desafortunadamente el paso del huracán Otis causó daños en muchas propiedades del puerto, seguramente esa es la razón por la que esta propiedad presenta un estado de deterioro bastante notorio, se agradece el esfuerzo que hace el staff por causar una sensación de seguridad, pero las instalaciones ya están con apariencia de daños muy visibles!! Ánimo para todos en el puerto, van a salir adelante!!!
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

juan

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación no servía el televisor el mobiliario muy deteriorado
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal en todo el hotel muy amable
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
En general la opción no fue mala, sin embargo no ayuda mucho el personal que hay varios que andan molestos y con mala cara, soy cliente y siempre es lo mismo el personal
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Disliked: Amenities
Estuvo bien silo que la,atencion del bar todo imcluido es muy pobre ya que no hay meseros
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple perfectamente con un lugar para descansar, disfrutar, distraerte sin preocupaciones.
Stayed 3 nights in Mar 2026