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Grand Palace Hotel

4.0 star property

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Photo gallery for Grand Palace Hotel

Exterior
Interior entrance
Outdoor pool
Terrace/patio
Food and drink

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Queen Alya Street, Amman, 11192
  • Place, Royal Culture Center
    ‪3 min walk‬
  • Place, Abdali Boulevard
    ‪15 min walk‬
  • Place, Al Abdali Mall
    ‪17 min walk‬
  • Airport, Amman (AMM-Queen Alia Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Single Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Triple Room

Free toiletries, hair dryer, bidet, towels

Standard Triple Room

  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

Terrace/patio
Geneva Hotel Amman
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 183 reviews
The price is CHF 61
includes taxes & fees
5 Mar - 6 Mar
Geneva Hotel Amman

About this property

Grand Palace Hotel

Hotel in Amman with coffee shop/cafe and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
Grand Palace Hotel offers 136 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Grand Palace Hotel, you're just a quick walk from The Specialty Hospital. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of The Specialty Hospital and Hussain Luna Park
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. An outdoor pool, multilingual staff, and gift shops/newsstands are also featured at Grand Palace Hotel. You'll have access to the indoor pool and health club at a partner property. Self parking is free.

This 4-star Amman hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
On-site venue – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
The Food Court – This coffee shop serves breakfast, lunch and dinner. Open 24 hours.
On-site venue No. 3 – Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JOD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Food Court

Things to do

  • Indoor pool (guest access)
  • Outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: JOD 70

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Palace Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JOD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JOD 10 per person
  • Late check-out fee: JOD 70 (subject to availability)
  • Rollaway bed fee: JOD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. The host will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Palace Amman
Grand Palace Hotel Hotel
Grand Palace Hotel Amman
Grand Palace Hotel Amman
Grand Palace Hotel Hotel Amman

Grand Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 26 out of 111 reviews
Rating 8 - Good. 29 out of 111 reviews
Rating 6 - Okay. 38 out of 111 reviews
Rating 4 - Poor. 10 out of 111 reviews
Rating 2 - Terrible. 8 out of 111 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Isaac

Stayed 4 nights in May 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and staff were extremely helpful with any information I needed regarding the hotel or local area. The only challenge I had is the hotel faces a busy road. I was able to get a quiet room in the back of the hotel on a high floor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yasmin

Stayed 1 night in Sep 2024

10/10 Excellent

Gaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Basil

Stayed 8 nights in Aug 2024

8/10 Good

Ibrahim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff friendly. great Breakfast. room clean. should be Microwave in the room. overall hotel fantastic
Stayed 13 nights in May 2023

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Apr 2023

10/10 Excellent

Ben, Troy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large facility. Nicely kept up.
Stayed 3 nights in Mar 2023

6/10 Okay

fares

Travelled with family and small children
Liked: Cleanliness, staff & service
The floor in room not carpet
Stayed 1 night in Feb 2023

10/10 Excellent

Bashar

Stayed 1 night in Dec 2022

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
do not recommend this hotel to any body.
Stayed 2 nights in Sep 2022

6/10 Okay

vincent

Stayed 2 nights in Jul 2022

2/10 Terrible

Samira

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I just would like to find what I ordered, so I got single room and bed but I ordered king size other thing I just got at the room one towel only the fridge doesn’t work
Stayed 1 night in Jun 2022

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Staff & service

Large hotel, poor location, rooms need updating

Full service upscale hotel, but aging and some of the rooms in need of maintenance and new beds. The location is on a busy road, and the soundproofing is nonexistent. The location also makes it difficult to walk to local restaurants.
Stayed 1 night in Dec 2019

4/10 Poor

Sylvia T

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Naseem

Travelled with group
Liked: Staff & service
Hotel Waz just ok, nothing special.
Stayed 2 nights in Oct 2019

6/10 Okay

Elie

Disliked: Cleanliness
Stayed 2 nights in Jul 2019

4/10 Poor

sam, Beirut

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Booked a deluxe room for my wife and myself, got offered a standard room with twin beds. Reception could not get us the right room. Difficult to get much in terms of service. They seem overwhelmed. Took them over 30mn to deliver ice. The good thing is closeness to Regency Hotel where amenities clearly compensate for the lack in Grand Palace. Wifi is weak and TV is vintage 80s
Stayed 1 night in Jul 2019

6/10 Okay

MAHMOOD A

Disliked: Cleanliness

Convenient hotel for the purpose we travelled.

The hotel was old style with one key provided between two people. Have not they heard of magnetic cards? The safe deposit box proved cumbersome in the assigned room which has necessitated room change. Carpet and drapes were dirty but beds and bathroom were clean. WIFI was unreliable and needed constant pin change.

8/10 Good

Thomala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

I enjoyed my stay very much. The hotel is not new but it was very well-maintained and I was comfortable in my room. The front desk staff spoke very good English and were able to direct me easily to the places I wanted to go. I went to the spa in the ajoining hotel where I received one of the best deep tissue massages ever courtesy of Pamela. Overall, my stay at Grand Palace was very good.

6/10 Okay

Zack, Atlanta

Liked: Staff & service

Nice hotel in the heart of Amman

The hotel location is very good, security is excellent, staff were outstanding with the exception of the beauty salon vendor...terrible person and dilapidated facility!! Breakfast and dinning: food is fairly good, staff were wonderful but the place has dirty, old, stained and unhealthy furniture items. Reception staff were great. WiFi was available but access code were changed on daily basis!!!

8/10 Good

R

Liked: Cleanliness, staff & service, room comfort
Just a good hotel

6/10 Okay

Adrienne, Australia

Liked: Cleanliness

Ok hotel

I have stayed here before with a tour group Feb 2015 so booked from a return to Amman for 8 nights Dec 2015. The hotel is ok but there were 3 major disappointments. If they fixed these I would gladly up my rating because they charge a lot for the room but don't deliver on: 1. I booked a king non-smoking but they said they had none when I arrived! So had to stay on smoking floor. Not impressed! 2. TVs terrible -They need to replace their TVs. All very old fashioned small units, useless to watch a movie. 2. Avoid room service. Very poor quality. Didn't eat the meal. Overall this hotel is fine for short stays but not so good for longer stays, not for the rate charged. I'm generally easy to please, but felt these comments needed.

10/10 Excellent

Allyson , Louisville KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location , clean room , lots of security, gift shop and 24 hour room service .