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Residence Inn By Marriott Boston Andover

3.0 star property

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View from property
Full-sized fridge, microwave, stovetop, dishwasher
Property amenity
Property amenity
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly

Explore the area

View in a map
500 Minuteman Rd, Andover, MA, 01810
  • Place, Andover Dog Park
    ‪5 min drive‬
  • Place, Methuen Memorial Music Hall
    ‪6 min drive‬
  • Place, Andover Country Club
    ‪6 min drive‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪34 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed

Studio, 1 Queen Bed with Sofa bed | Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms (Hearing Accessible)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.6 out of 10
Excellent
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(31 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 2 Bedrooms

8.2 out of 10
Very good
(28 reviews)
  • 58 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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About this property

Residence Inn By Marriott Boston Andover

Hotel in Andover with free breakfast and 24-hour health club
Along with an outdoor pool, this smoke-free hotel has a 24-hour health club and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, coffee/tea in a common area and a seasonal outdoor pool. Change of towels is available on request
Residence Inn By Marriott Boston Andover offers 120 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Residence Inn By Marriott Boston Andover. During your stay, you'll be close to Andover Dog Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes tennis courts, a 24-hour gym and basketball
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 6 minutes by car from Methuen Memorial Music Hall and 7 minutes from Greycourt State Park
  • Pets welcome for a fee
Residence Inn By Marriott Boston Andover offers its guests a seasonal outdoor pool, a 24-hour health club, and Access to hot tub. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 624 square feet (58 square metres) and includes conference space. A terrace, barbecue grills, and tour/ticket assistance are also featured at the business-friendly Residence Inn By Marriott Boston Andover. Free self parking is available.

This 3-star Andover hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Basketball
  • Hot tub
  • Outdoor pool
  • Tennis
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Tour and ticket assistance

Business services

  • 624 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 20 October 2025 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000670090
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 3 children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Andover
Residence Inn Marriott Boston Aparthotel Andover
Residence Inn Marriott Boston Andover Aparthotel
Residence Inn Marriott Boston Andover
By Marriott Boston Andover
Residence Inn By Marriott Boston Andover Hotel
Residence Inn By Marriott Boston Andover Andover
Residence Inn By Marriott Boston Andover Hotel Andover

Residence Inn By Marriott Boston Andover Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 368 out of 710 reviews
Rating 8 - Good. 174 out of 710 reviews
Rating 6 - Okay. 89 out of 710 reviews
Rating 4 - Poor. 38 out of 710 reviews
Rating 2 - Terrible. 41 out of 710 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with family
Liked: Amenities
The hotel rooms are outdated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Vianni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m definitely going back, everything was so clean and quiet. The staff was very friendly
Stayed 2 nights in Aug 2025

8/10 Good

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms alittle dated
Stayed 3 nights in Aug 2025

8/10 Good

Deepu, Burlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay there when on business trip. Nice and safe .
Stayed 1 night in May 2025

10/10 Excellent

Chariya

Stayed 3 nights in Aug 2025

2/10 Terrible

Janet

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
One enployee at the front desk was very nice. But her hands were tied to do anything about the many problems they were having. I think its is against the law to run a hotel without hot water. No way to wash dishes in the rooms, or while serving food! This is dangerous!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first night was good. Th eggs at breakfast need to come from real eggs. It tasted like a substitute egg. The 2nd night we had no hot water due to boiler not working.
Stayed 2 nights in Aug 2025

6/10 Okay

Colleen

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff are excellent - they are kind and very accommodating - but the hotel itself is dated and a little musty, and could definitely use some updates by the Marriott family. The linens and towels were clean, my bed was reasonably comfortable, and the rooms were generous in size, but the carpets could probably use a steam cleaning and it might be a good idea to have someone take a look at the birds going into the vents outside. I had a comfortable night’s sleep, didn’t seem noisy to me, good blackout curtains in my room. There’s no place to dine at the hotel, and the only food/restaurant options are at a driving distance, something to keep in mind.
Stayed 2 nights in Aug 2025

6/10 Okay

Meghan

Disliked: Staff & service
Stayed 5 nights in Aug 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in Aug 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Impressive room

Every was amazing, but the mattresses are more firm than I find comfortable. I had to take the extra comforter and blanket from the closet to pad the mattress a bit to sleep. The room was huge, super clean, modern, the bathroom was huge, they even included a shower chair, which helped me A LOT. This is what I expect for the nightly rates... a softer mattress too... but my husband and teen daughter slept fine. Only 2.5 miles from the prudential center for a concert. Safe fenced and gated parking. It was amazingly quiet for how close it is to the highway and airport. Great variety for breakfast with very nice people working at breakfast. Very crowded at breakfast though, even though the seating area was quite large. We chose to get our food and go back to our room. I would definitely recommend this hotel for attending concerts and other events at the Prudential. I will highly recommend Lyfte for transportation and book ahead so you dont get swept up in the after concert excitement and pay almost as much as it is to stay one night at the hotel...
Stayed 1 night in Jul 2025

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, staff & service
The rooms were excellent, very clean and comfortable. Breakfast was good but not the best we have had. We were disappointed in the pool and the hot tub was not working. We would definitely stay there again just for the rooms as they were top notch!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All and all a good stay!

Hotel was clean and modern. Good breakfast selection front desk employees were excellent very friendly and professional. The mattresses could probably updated and replaced.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kujtim, Seymour

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Hotel listing said they had cribs and they didn't. We had to call numerous times to check in on our request and they kept forgetting to call back, even giving an attitude on one of the responses. We had to stay up through the night to make sure our baby was secure. No effort was made to help or accommodate us.
Stayed 2 nights in Aug 2025

4/10 Poor

Diana

No too clean, and bathroom doesn’t even a shower
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 27 nights in Jul 2025

2/10 Terrible

Brianna

Travelled with family, Travelled with partner, Travelled with group
Breakfast was awful, uncomfortable beds, they messed up of rooms and there was a toothpick stuck in my floor that drove up into my foot. The pool and out side area was nice.
Stayed 2 nights in Jul 2025

6/10 Okay

Kirsten

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was OK

Hotel was a little hard to find. Very small sign, no lighting at entrance. Room type was just what we needed as a family but not clean at all. LOTS of hair everywhere, bathroom tub and floors. Bedding for pull out sofa was dirty and stuffed back into a bag. Found a VERY large dead bug on floor near fireplace ( Actually looked like a cockroach but not certain) not enough towels in room ( only two for the family) Housekeepers did not speak enough english to get sheets.Breakfast first day was cold, even the coffee in their pots! Large family overtook the only waffle maker so you werent able to get near it. The second day was much improved Pool and hot tub are nice Was great to have a kitchenette type area to utilize Not what I expected from a Marriott. Lots of other hotels in area. For price we paid it was OK
Stayed 2 nights in Jul 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Residence inn

Hotel was amazing. Staff were attentive and always was there to help if needed. Suite was very spacious and comfortable
Stayed 6 nights in Jul 2025

8/10 Good

Alejandro

Business traveller
Liked: Staff & service, amenities
Good hotel but outdated. It needs TLC
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
The location was beautiful! The staff and accommodations were great as well.
Stayed 5 nights in Jul 2025

6/10 Okay

Katrina, Greenville

Disliked: Property conditions & facilities
Clean rooms, friendly staff, breakfast could be better, and hot tub wasnt working, pool open hours should start earlier
Stayed 5 nights in Jul 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025