I never received an email from anyone about needing the credit card info until I was at the cabin. I never received my code to get into the cabin and could not reach anyone at the cabin property management and after hours of trying finally reached an Expedia employee whose only help was to put us in a motel miles from our destination. My grandchildren were tired and hungry so I chose to bring them back home! We were all upset that we didn't get to experience the cabins at Turner Falls!
Stayed for 2 days, there no phone signal. The tv and satellite didnt work. Only 2 light bulbs worked. I had to take light bulbs from the back and front porches just to have light in the bathroom and kitchen. No parking. I had to move large rocks just to park in the grass other wise i would blocked the road. 60 percent of the trim around the roof was covered in wasp nests. And how close it was to the highway i would get woken up from the traffic. I urge everyone to not rent the cabins.
WE CANCELLED!! We had no information on which cabin we were to stay in and after repeated phone calls all we could get was a recorded message to visit the web site. After several hours of frustration, we gave up and drove 235 miles back home to Texas. If anyone even thinks about renting a Cedarvale cabin, don't do it.
The property needs to be updated. Iâd compare it to a nice camping. Good water pressure in the shower. However, cabin needs to be maintained and cleaned better. The AC window units need to have the filters cleaned if not replaced. I left with sinus issues from the filth. For the price it shouldâve been better.
I have texted and tried calling about this. Please issue a refund due to not communicating the lockbox code and me being forced to make other arrangements
It was a very old property, not well maintained. Can you imagine a property without soap in that? There was no soap in the bathroom. The coffee maker was full of mold. The beds were small, and one of them had loose springs and ants on them. My daughter refused to sleep on that. Flush wasn't working in the bathroom. The kitchen hasn't any dishes/utensils or disposables. The closet door was broken and fell on my daughter when she just touched it. The TV wasn't working. We are really unhappy after paying a big amount for just one night. I won't recommend anyone.