Hotel Metropolitan Tokyo Ikebukuro

4.0 star property
VIP Access

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Lobby
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
6 restaurants, breakfast, lunch, dinner served; Italian cuisine
Superior Queen, Non Smoking (16-21F) | 1 bedroom, down duvets, in-room safe, desk
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available

Explore the area

View in a map
1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Tokyo, 171-8505
  • Place, Sunshine Aquarium
    ‪13 min walk‬
  • Place, Waseda University
    ‪3 min drive‬
  • Place, Tokyo Dome
    ‪7 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Deluxe King, Non Smoking (24F)

10.0 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Queen, Non Smoking (5-15F)

8.8 out of 10
Excellent
(16 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Small Double, Non Smoking (5-15F)

8.4 out of 10
Very good
(37 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Non Smoking (5-15F)

9.2 out of 10
Wonderful
(68 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Twin Room, Non Smoking (5-15F)

9.4 out of 10
Exceptional
(31 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Queen, Non Smoking (16-21F)

8.4 out of 10
Very good
(27 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room, Non Smoking (16-21F)

9.6 out of 10
Exceptional
(18 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

Superior Twin Room, Non Smoking (16-21F)

8.8 out of 10
Excellent
(38 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Superior Twin + Extra Bed for over age of 6, Non Smoking (16-21F)

7.6 out of 10
Good
(9 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Standard Twin + Extra Bed for over age of 6, Non Smoking (5-15F)

9.0 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Executive Queen, Non Smoking (24F)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

City View Single Room, Non Smoking (22-23F)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

City View Queen, Non Smoking (22-23F)

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

City View Twin Room, Non Smoking (22-23F)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

City View Twin + Extra Bed for over age of 6, Non Smoking (22-23F)

7.6 out of 10
Good
(5 reviews)
  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Japanese Suite (Extra Japanese Style Futon" use for more than 3 adults) (5F)

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 2 Single Futons

Executive King, Non Smoking (24F)

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Governor Suite, Non Smoking (24F)

  • 70 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Deluxe Twin, Non Smoking (24F)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

Ambassador Suite, Non Smoking (24F)

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 2
  • 2 Double Beds

Moderate Queen (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Moderate Queen Plus (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Moderate Corner Queen (6-7 F), Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Moderate Twin (6-7 F), Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Large Single Beds

Moderate Twin Plus (6-7 F), Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Large Single Beds

Standard Twin Plus, Non Smoking (5-15F)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Plus, Non Smoking (16-21 F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

City View Twin Plus, Non Smoking (22-23F)

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Hotel Metropolitan Tokyo Ikebukuro

Hotel with 6 restaurants, near Sunshine Aquarium
This hotel features 6 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area and a meeting room.
Hotel Metropolitan Tokyo Ikebukuro offers 805 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Digital televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 15 years old are not allowed in the swimming pool or fitness facility.

The breakfast at Hotel Metropolitan Tokyo Ikebukuro gets high marks from our customers. During your stay, you'll be within walking distance of Sunshine Aquarium. You'll find features such as free WiFi in public areas, plus 6 restaurants and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 6 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Just a 3-minute drive from Sunshine Aquarium and 7 minutes from Tokyo Dome
  • Airport shuttle service available for a fee
There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Business amenities include a meeting room and limo/town car service.

WiFi is free in public spaces. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Metropolitan Tokyo Ikebukuro. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
All Day Dining Cross Dine – This buffet restaurant serves breakfast, lunch and dinner.
Cuisine EST – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Dining & Bar OVEST – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Japanese HANAMUSASHI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Chinese KEI-LIN – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Limo/town car service
  • Parking on site (JPY 2,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,500 for adults and JPY 1,900 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • All Day Dining Cross Dine
  • Chinese KEI-LIN
  • Cuisine EST
  • Dining & Bar OVEST
  • Japanese HANAMUSASHI

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Breakfast is not included in the breakfast rate plan for children ages 4-5, and can be requested onsite for the listed child breakfast fee. There are no breakfast fees for children age 3 and under.

Renovations and closures

The following facilities are closed on Tuesday:
  • Fitness facility

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6050.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 for adults and from JPY 1900 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 2500 per night
  • Rollaway bed fee: JPY 6050.0 per day
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Tokyo Ikebukuro Japan
Hotel Metropolitan Tokyo
Hotel Tokyo Metropolitan
Metropolitan Hotel Tokyo
Metropolitan Tokyo
Metropolitan Tokyo Hotel
Tokyo Hotel Metropolitan
Tokyo Metropolitan
Tokyo Metropolitan Hotel
Crowne Plaza Toshima
Hotel Metropolitan Tokyo Japan
Hotel Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Metropolitan Tokyo Ikebukuro
Hotel Metropolitan Tokyo Ikebukuro Hotel
Hotel Metropolitan Tokyo Ikebukuro Tokyo
Hotel Metropolitan Tokyo Ikebukuro Hotel Tokyo

Hotel Metropolitan Tokyo Ikebukuro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1623 out of 2468 reviews
Rating 8 - Good. 639 out of 2468 reviews
Rating 6 - Okay. 144 out of 2468 reviews
Rating 4 - Poor. 34 out of 2468 reviews
Rating 2 - Terrible. 28 out of 2468 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Minmin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Convenient location
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and good room service
Stayed 4 nights in Jul 2025

6/10 Okay

Olivia

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was nice - common areas were beautiful. The rooms smelled like old cigarettes and the air was stale. The AC until leaked water and made the carpet damp. The bathroom had mold in the tiles, vent, and other “sealed” areas. I am allergic to mold so I had a reaction after only one night (less than 24 hour) stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Ileen P.

Liked: Cleanliness, amenities, property conditions & facilities
We love this hotel! The staff were friendly, helpful, speaks English and nice. The breakfast was awesome with multiple offerings including Asian and Western options. I think I have gained a few pounds.
Stayed 5 nights in Jun 2025

6/10 Okay

Michael, San Diego

Travelled with family
Liked: Cleanliness, staff & service
I wouldn’t recommend, feels like a crowded Las Vegas hotel. The facilities are dated and very overpriced for what you get, buffet breakfast is 50% more than other hotels I have stayed at.
Stayed 1 night in Jul 2025

10/10 Excellent

P4lmB3ach1999

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our favorite place to stay in Tokyo. The staff is very nice, the food is fantastic at the buffet, and the location is perfect to the Ikebukuro train station, across the street. The amenities are replaced daily in each room and the rooms are always kept clean. We also love that the Airport Limousine stop is at the hotel so there in no need to walk anywhere else to catch it.
Stayed 4 nights in May 2025

10/10 Excellent

Jocelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room service and staff were excellent and super helpful. I was so grateful that they spoke English. Ikebukuro is a nice place to stay. I felt safe walking around at night.
Stayed 4 nights in Jun 2025

8/10 Good

Fung

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Zifu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great environment, convenient for great food, subways or shopping, friendly staff, various and delicious breakfast
Stayed 6 nights in Jun 2025

4/10 Poor

Badrul

Travelled with family and small children
Liked: Cleanliness, amenities
Really tiny rooms and bathroom was very cramped, was difficult to move. The only good thing was the location right next to the station and friendly staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location /accomodations/ friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

David, Juneau

Stayed 1 night in Jun 2025

6/10 Okay

Mei, Cedar Park

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reason I give 3 stars is because the operation of this hotel is confusing. We added a second person during check in and paid extra. The first breakfast we had was ok and the restaurant staff acknowledged two people, but for the second breakfast we were told that we needed to pay for the second person which we already paid during check in. It seemed that front desk staff and restaurant staff tried to let guests pay more for their own job performance. They should have a uniform policy and consistent practice.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good service. People are very nice and courteous. Very close to Ikebukuro Station. Very important that it is an airport limousine bus stop.
Stayed 8 nights in Jun 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mingming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, close to transportation and shops. Staff are very friendly.
Stayed 7 nights in May 2025

10/10 Excellent

Shaun, Coventry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 22 nights in Jun 2025

10/10 Excellent

Aran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Jun 2025

10/10 Excellent

Saori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel but the bar on the top floor closed too early.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Service oriented. Helpful staff
Stayed 6 nights in Jun 2025

8/10 Good

Nitza

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Gregory

Stayed 3 nights in Jun 2025

10/10 Excellent

Aran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025