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Holiday Inn Ashford Central by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Ashford Central by IHG

Exterior
Breakfast and dinner served
Garden
A reception area with a modern desk, a staircase, and a wooden ceiling.
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Canterbury Road, Ashford, England, TN24 8QQ
  • Place, Cineworld Ashford
    ‪11 min walk‬
  • Place, Ashford Museum
    ‪19 min walk‬
  • Place, Hollywood Bowl
    ‪19 min walk‬

Room options

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 Double Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed, Accessible

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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Reception
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 764 reviews
The price is CHF 77
includes taxes & fees
31 Aug - 1 Sept
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About this property

Holiday Inn Ashford Central by IHG

This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
Holiday Inn Ashford Central by IHG offers 103 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the room service at Holiday Inn Ashford Central by IHG. During your stay, you'll be within walking distance of Cineworld Ashford. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Junction Restaurant
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 11 minutes on foot from Cineworld Ashford and a 2-minute drive from Hollywood Bowl
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Ashford Central by IHG. Self parking is free.

This 3.5-star Ashford hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
The Junction Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner.
Bybrook Tavern – This bar serves lunch and light fare. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bybrook Tavern
  • The Junction Restaurant

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after regular check-in hours can ring the bell at the front doors to gain access to the hotel.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ashford Central Holiday Inn
Holiday Inn Ashford Central
Holiday Inn Hotel Ashford Central
Ashford Holiday Inn
Holiday Inn Ashford - Central Hotel Ashford
Holiday Inn Ashford - Central Kent
Holiday Inn Ashford Central Hotel
Holiday Ashford Central
Holiday Inn Ashford Central
Ashford Central By Ihg Ashford
Holiday Inn Ashford Central by IHG Hotel
Holiday Inn Ashford Central an IHG Hotel
Holiday Inn Ashford Central by IHG Ashford
Holiday Inn Ashford Central by IHG Hotel Ashford

Holiday Inn Ashford Central by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 228 out of 695 reviews
Rating 8 - Good. 304 out of 695 reviews
Rating 6 - Okay. 101 out of 695 reviews
Rating 4 - Poor. 38 out of 695 reviews
Rating 2 - Terrible. 24 out of 695 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Ian

Liked: Cleanliness
Very convenient and clean nice basic hotel
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uk road trip

Staff were nice, rooms clean nice breakfast and plenty car park spaces
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent overnight stop over
Stayed 1 night in Aug 2022
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking large clean room, corridors a little dated and twist and turn for ages, staff friendly, excellent sleep would defo stay here again
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Sirah

Liked: Staff & service

Gluten free diet catered for .

Our stay was very comfortable, and pleased to see dietary requirement catered for at breakfast .
Stayed 1 night in Oct 2022
Verified review

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay close to Ashford .

Very good,all staff from reception to cleaners very polite and cheerful and helpful. The room was really comfortable and spacious. The dining room was lovely,the breakfast selection was excellent and very tasty. We shall be visiting the area again in late November early December for about a week and will definitely book again with you.
Stayed 4 nights in Sep 2022
Verified review

8/10 Good

Albin Solem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick in & out

Short distance to Eurotunnel Best fish & chips I ever had
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

simon

Disliked: Staff & service, property conditions & facilities
Needs a massive refurb
Stayed 1 night in Sep 2022
Verified review

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort

convenient for Eurotunnel. clean rooms. no kettle

convenient for Eurotunnel. clean rooms. no kettle
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here for 2 nights while working in the Kent area and it’s a great hotel. Large free car park if you are a resident and you must register your number plate in reception, really friendly lady on reception. I requested a high floor and that’s what I received. Nice sized room which you would expect from Holiday Inn, decent restaurant and bar area with a nice beer garden. Would recommend if staying in the middle of Kent and not far from Dover.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

C. Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but needs some bits and bobs

The hotel staff was friendly with a professional attitude. A mini fridge in the room would have been nice and a toilet brush in the bathroom as well. Overall a good stay considering the air conditioning which was a big plus.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel clean & tidy but bar area looking a bit sorry and not many ales available
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Arrived and was greeted very nicely by a member of staff at reception. I have a few mobility issues even tho not disabled but he found me a ground floor room with walk in shower. Room was nice and clean and a very comfy bed. Was for 4 nights and everything was great. Would definitely return when back down in area.
Stayed 4 nights in Aug 2022
Verified review

8/10 Good

David Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We saw hares from our room window, lovely setting. The one down side, in the very hot weather, a humid night, the air con wasn't working...... I had picked the hotel based on the fact there was air con
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service
Menu very poor as little choice of mains! Was told we were not able to use the restaurant due to coach tours being prioritised over other paying guests. We were accommodated in the bar and told menu choice was same as in restaurant but felt ‘pushed out’ because the restaurant was full with tour parties.. Staff were very friendly and accommodating and often seemed over worked! Would have to think twice before booking again due to the lack of menu choice and restaurant seating availability we experienced!
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not up to expectations

We rang to check what time food was available until and were told the restaurant was open until 9.30. When we got there the restaurant was closed for a function!! We ate off a very limited bar menu in our room which was not ideal. The key card stopped working so my husband went to reception where he stood in a queue with 3 more people with the same problem and a very grumpy receptionist telling them all it was their fault! The hotel and facilities were good but the receptionist ( male) was rude and the bar staff grumpy and poorly trained
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Mubashshir

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were a family with a small child; we were given the last room at the end of the property. The walk to our room took about 5 mins and was not easy with a child. We even requested to get a room closer because we had a child but were told everything is fully booked. We then saw two young men who came after our reservation and were given a much closer room (no difference in the type of room). The hotel phone was not working, when we complained, they asked us to use our mobile phone and call the number on the website to speak to someone in reception. I booked Holiday Inn hoping that the franchise is good and the overall experience will be better; was very disapointed with the overall service & room amenities.
Stayed 1 night in Jun 2022
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a nice property.
Stayed 1 night in Jun 2022
Verified review

8/10 Good

Azeem

Liked: Cleanliness, staff & service, room comfort

Excellent Service & Friendly Staff!

The service and staff of this property are A+++ Extremely friendly staff and always willing to help. My wife hurt her knee and the staff went out of the way to make her stay comfortable. We will definitely visit again. Special thanks to Kyle, the duty manager
Stayed 2 nights in May 2022
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Good service

Good service. Place could do with touch of paint in places
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

VICTOR

Liked: Cleanliness, staff & service

Ok stay

The bathroom was refurbished very new but for some reason the bin in the bathroom do not have bin bags!! The room & whole building is a bit old especially the telephone!! The tv is old, remote control missing lid at the back just like many hotels.... The air condition is not working as it's probably too old. The breakfast is ok (2 for 12 pounds), but no fried eggs available for some reason, also hot chocolate from the machine is very very sweet even after I put half a cup of milk in. Overall if this is not holiday inn brand probably not worth the money, as it is holiday inn.....
Stayed 1 night in Apr 2022
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service
Situated in a great area
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Carman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t told that I could get room service on arrival so didn’t eat on the first night, the room. Was very hot and was disappointed that there wasn’t a bath! Other then that it was good!
Stayed 3 nights in Mar 2022
Verified review

6/10 Okay

Karen

Liked: Cleanliness, room comfort

Nice staff but overall not fab

Very clean.. decent size room, food very limited choice not great cooked breakfast limited choice
Stayed 1 night in Mar 2022

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