See all properties

Grand Hotel Francais

3.0 star property

Choose dates to view prices

Photo gallery for Grand Hotel Francais

Front of property
Lounge
Comfort with 1 double bed, non-smoking | Living area | Flat-screen TV, offices
Comfort Room, Accessible, Ground Floor | Floor plan
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • 24/7 front desk

Explore the area

View in a map
12 Rue Du Temple, Bordeaux, NAQ, 33000
  • Place, Rue Sainte-Catherine
    ‪3 min walk‬
  • Place, Grand Theatre of Bordeaux
    ‪5 min walk‬
  • Place, Place des Quinconces
    ‪8 min walk‬
  • Airport, Bordeaux (BOD-Merignac)
    ‪15 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, laptop workspace, blackout curtains

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout curtains

Comfort with 1 double bed, non-smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort with 1 double bed, non-smoking

Comfort with 1 double bed, non-smoking | In-room safe, desk, laptop workspace, blackout curtains

Comfort with 1 double bed, non-smoking

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room | In-room safe, desk, laptop workspace, blackout curtains

Comfort Room

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, Accessible, Ground Floor

Comfort Room, Accessible, Ground Floor | Floor plan

Comfort Room, Accessible, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception
Best Western Premier Hotel Bayonne Etche Ona - Bordeaux
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.5 out of 5, Wonderful, 896 reviews
The price is CHF 159
includes taxes & fees
27 Nov - 28 Nov
Best Western Premier Hotel Bayonne Etche Ona - Bordeaux

About this property

Grand Hotel Francais

Victorian hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has a business centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Grand Hotel Francais offers 35 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Francais. During your stay, you're just a quick walk from Les Grands Hommes. Enjoy features like free WiFi in public areas, plus a bar and a business centre. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Place Gambetta and 3 minutes on foot from Les Grands Hommes
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. You can enjoy a drink at the bar/lounge. Grand Hotel Francais also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 3-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A bar/lounge

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Nearby parking fee: EUR 20 per day(1148 ft away; open 24 hours)
  • Pet fee: EUR 12 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Hotel Francais
Francais Ex Best Bordeaux
Best Western Grand Hotel Francais
Grand Hotel Francais - ex. Best Western Hotel
Grand Hotel Francais - ex. Best Western Bordeaux
Grand Hotel Francais - ex. Best Western Hotel Bordeaux

Grand Hotel Francais Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 542 out of 974 reviews
Rating 8 - Good. 338 out of 974 reviews
Rating 6 - Okay. 70 out of 974 reviews
Rating 4 - Poor. 16 out of 974 reviews
Rating 2 - Terrible. 8 out of 974 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denys

Stayed 3 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option in Bordeaux, location, staff, quality and amazing breakfast, 10 of 10 overall
Stayed 4 nights in Aug 2025

8/10 Good

Harmesh

Travelled with family
Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Maritoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and Amazing staff!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the proximity to shops, dining, and the friendliness of staff. Quaint and charming, but modernized. Excellent shower! Clean and nice linens. As a minor detail, bring your own hair conditioner, they only offer a body/hair wash.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A highly recommended Hotel

What a charming and elegant hotel. The staff were amazing and assisted with any needs such as taxi scheduling, proving iron board extra water, and overall very welcoming and beautiful personalities.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chai, Las Vegas

Liked: Cleanliness, property conditions & facilities
centrallt located for shopping and dinning.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book your stay for Bordeaux here

This hotel is perfect for a stay in Bordeaux, all the staff were great, in particular the two barmen we met in the Bar Casa on site. The bar itself had excellent cocktails and a stunning interior. Location wise it’s super close to everything, including the tram stops and main shopping streets.
Stayed 5 nights in Jul 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing central location with very helpful and friendly staff. Didn’t try the breakfast but our few days there were very pleasant. The top floor room was a little ‘tired’ but perfectly serviceable for our needs. Would recommend for a central Bordeaux hotel that doesn’t cost the earth.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, Central location, close to everything including Metro from airport. The beds very comfortable, and rooms very quiet for great sleep. Morning breakfast was convenient and opens early. The girls at the front desk were all very friendly and helpful. The area around the centre closes early, with just local bars & bistros open after 8pm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great view, very comfortable. Staff was amazing and help find food for my sick fiancé in the middle of the night.
Stayed 1 night in Jul 2025

8/10 Good

Gregory, Deeside

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Amenities
Great location. Lovely hotel and staff. Great breakfasts. Really happy and would stay their again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to centre and very quiet combi ed with welcoming staff
Stayed 3 nights in Jul 2025

6/10 Okay

Darren

Liked: Cleanliness, property conditions & facilities

Great location to launch from

The location of the hotel is very good, right in the middle of the city so you are very close to anything you need. You have to give your room key to reception every time you leave which we found very strange, and they do not verify you before handing back the key card. You do need to keep the air conditioner on at all times in the summer to keep the room cool. For me, personally, the mattress was far too soft so I did not sleep well any of the nights but that is personal.
Stayed 4 nights in Jun 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder

Wonderful hotel in a
Stayed 4 nights in Jun 2025

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall perfect.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly and welcoming! Beautiful building, very clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, perfect location close to everything, and trams right around the corner. The staff were lovely and superhelpful. The room was great, breakfast was delicious, fresh and varied.there was also a gorgeous bar with the most inventive fresh cocktails from the lovely bartender. So exceeded all expectations
Stayed 2 nights in Jun 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean centrally located and great bar on the property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Denis

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly helpful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose, Miami Shores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located for walking to all sites and plenty of restaurants. Very comfortable and clean. A bit diffficult to find when driving in since near the city center but there's a parking garage nearby. Highly recommended if you want to park and do all your sight seeing on foot.
Stayed 1 night in Jun 2025