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Laeken Residence

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Basic Penthouse | Private kitchen | Fridge, microwave, stovetop, toaster
Basic Penthouse | Living area | LCD TV
Apartment, 2 Bedrooms | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Basic Penthouse | Living room | LCD TV
Basic Penthouse | Living area | LCD TV

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi

Explore the area

View in a map
Rue de Laeken 71, Brussels, 1000
  • Brussels Christmas Market
    ‪3 min walk‬
  • La Grand Place
    ‪9 min walk‬
  • Tour & Taxis
    ‪17 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪18 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Basic Penthouse

Basic Penthouse | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Basic Penthouse

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Single Bed, 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Studio

Studio | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Studio

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Laeken Residence

Aparthotel units with kitchens, a short walk to La Grand Place
This smoke-free aparthotel features laundry facilities, express check-out and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe. Each apartment features free WiFi and a kitchen with a fridge, a stovetop and a microwave. An LCD TV and an iron/ironing board are among the other amenities available to guests. Weekly housekeeping is available.
Laeken Residence offers 7 accommodations with an iron/ironing board. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered on a weekly basis and hairdryers can be requested.

During your stay at Laeken Residence, you're just a quick walk from La Grand Place. You'll find features such as free WiFi in public areas and laundry facilities. This aparthotel has 7 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, an LCD TV and a fridge
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Brussels Christmas Market and 10 minutes on foot from La Grand Place
As a guest of Laeken Residence, you'll find tour/ticket assistance, laundry facilities, and express check-out. WiFi is free in public spaces.

This Brussels aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Cot: EUR 20 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Rollaway/extra bed: EUR 25 per stay

Bathroom

  • Hair dryer (on request)

Entertainment

  • LCD TV

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city centre
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 10 PM and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Rue Gretry 23]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel’s reception is closed on Sundays and national holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Cots (infant beds) are available for EUR 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 10 PM and 1:00 AM
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Rue Gretry 23
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Laeken Residence Apartment Brussels
Laeken Residence Apartment
Laeken Residence Brussels
Laeken Residence
Laeken Residence Brussels
Laeken Residence Aparthotel
Laeken Residence Aparthotel Brussels

Laeken Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 8 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Assym, relatively good location

Disliked: Staff & service
Stayed 1 night in Mar 2019

6/10 Okay

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location is very good since it is close to train station and walking distance to many interest places. The unit was also very spacious and has all the amenities except lift and washing machine.
Stayed 3 nights in Oct 2018

4/10 Poor

Alan

Disliked: Staff & service, room comfort

not here

Bed uncomfortable. Wifi so insecure my bank wouldn't allow me to log on. although close to the centre was not happy about the area
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good condition

My family of 4, 2 adults and 2 teens stayed at the apartment 13 at 23 Getry for 2 nights while we were in Brussels. The apartment was near a metro stop or visitors could just walk 20 minutes from Brussels Midi station. It is also close to Grand Place and walking distance to lots of good restaurants. The apartment was updated and clean. Bed was comfortable. Kitchen had appliance we needed to make simple breakfast. Also had a washer to do laundry but no dryer, so we just dried our clothes on the drying rack. The staffs were friendly and very helpful. We enjoyed our stay there and would recommend others to stay during their visit to Brussels.

10/10 Excellent

matt, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment

Good apartment in a great location. 5-10 min walk from the grand place and 3-4 min to the nearest tube station. We had the top floor. There isn't a lift which isn't an issue for us but others might not like the flights of stairs. Lovely little roof terrace too.

4/10 Poor

Prakash, Genava

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Gateaway

This hotel is listed as 4 star at expedia / hôtel.com. Tell me, does any hotel charge you 30euro after 22h and 50€after 23h. Is that the standard of 4* property. Plus you got to call them 40 min in advance and go get keys in another adress after 22h...again is that hospitality frm 4star property. I raise question to myself regarding ratings. I would not suggest anyone and no more stay from my side. I am a golden memBer here and i wouldnt take my time unless i was offended wit this property. Havin sais that its upto you...and ya..check out is 10h30...blv me..there re lot more brussels has to offer you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely place to come back to after a hard day in the office.

6/10 Okay

Peter, Huntington beach

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hip location BUT poor quality sheets not even tucked in, hard brick pillows, bathtub slippery, 1 euro quality shower curtain that stuck on us while slipping and showering..big sign warning water spillage causing possible damage could cost the security deposit of 150pounds which was not mentioned in the reservation! I hope we got it back! Futon bed not sofa bed Kitchen table in living room with sofa bed, no counter space Noooo deadbolts on the door, the owner said they could come at ANY time to check

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment in a rough neighbourhood

This was a great place for our trip to Brussels, and I can't really fault the flat itself. It was modern, quiet, clean and spacious, and we really liked having a kitchen which you obviously don't get in a hotel. The staff at the office (located about 6-7 minutes from the flat) were friendly and helpful. Unfortunately we were a bit unnerved by the location - it's very central which is great - but it felt a bit rundown and we didn't feel comfortable. To be fair, it wasn't just this area that we found to be a bit rough, many of the tourist streets in the centre of Brussels had the same feeling. I'd definitely recommend the apartment if it were in a different area.

4/10 Poor

bh, portland, or usa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Where to check in

No where on the booking site does it say that you have to check in at a random office 10 minutes away. Also difficult to find due to street names changing every block. There is no elevator so getting up the stairs is treacherous at best with luggage. The stairs were filthy and smelled of urine. The ground floor showed signs it was recently burgled. The room was clean but a little noisy. No breakfast available.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful room we stayed in. Loved it.

2/10 Terrible

Todd

Disliked: Cleanliness, staff & service, room comfort

Don't waste your time or money

Very disappointed with our stay, firstly when you check in you have to go to another location which is nearly 1km away. Then you need to walk to try and find the place, which is down a dark ally which smells like urine. The bathroom was mouldy and had hair in the shower, no curtains on any windows so you wake up as soon as the sun is up and no privacy as other buildings can look straight in. Then when we where about to leave for check out we had a cleaner come walking into the room and was telling us we had to leave, check out time was 10:30 and she arrived arrived just before. Even tho I mentioned we where just walking out she wasn't happy funny thing is that our room was not ready on time but they are happy to kick us out on time. never stay here or recommend to anyone.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wael, Sheffield

Liked: Cleanliness, property conditions & facilities

Noisy and cold

Apartment was nicely furnished but very very noisy. I could hear the neighbors upstairs walking and also talking. The streets were noisy. And finally teh radiators were turned off at night while temperature outside was freezing -1 degree

8/10 Good

Leticia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay in room 5 - super bright!

The room/apartment is really excellent, super clean, has all amenities, separate toilet and shower, even small toiletries, hair dryer, big double bed. The place is really excellent and very well located, close to everything. Only problems: the shower takes about 5 min to heat up the water, not sure why. Don't stay in room 5 if light wakes you up in the morning. There is a sky window which is great at night as you can see the moon, but horrible in the mornings. If I had known I'd have asked for another room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Not a family place

I didn't like it the flat was 3 flats and no elevater and no body to collect the bags

6/10 Okay

Zafar, Uk

Disliked: Staff & service, room comfort

Zero customer service

We stayed here for 4 nights. My husband and I visited with our 3 kids. Giving a top floor apartment was not appropriate with kids, no lifts but lots of stairs . When asked to change apartment claimed nothing available . Ask for a later check out than 1030 not possible . Not a lot was possible. The reception to the actual apartment is a good 10 mins walk longer if you have children . It's not really a 2 bed apt as such . The bed is upstairs which is all open plan and u look down to the the kitchen and living area so there is zero privacy. Upstairs is just a bed the bed side lamps did not work , the sockets did not work . It was not nice . The following day I sent an email to reception will many issues I had and no one had the courtesy to reply to sort anything out . Would not stay again not recommend .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Appartment in guter Lage; es waren auch Kleinigkeiten wie z. B. Salz in der Küche vorhanden, Die Kommunikation war sehr gut, das Abholen des Schlüssels im Büro unkompliziert.
Stayed 1 night in Jun 2019

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Afgaande op de foto's in Expedia ging ik uit van een luxe appartement. Helaas bleek dit niet het geval. Het appartement was schoon en ruim, maar de staat van het meubilair en het schilderwerk was marginaal. Verder liep de WC vaak continu door en was de afvoer van de douche verstopt. Al met al vond ik de prijs/kwaliteit verhouding matig.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Bien comunicado, facil acceso.comodo. Facil acccesi al centro
Stayed 3 nights in Apr 2018

8/10 Good

John

Liked: Staff & service, room comfort
Disliked: Cleanliness

Good location, big room

Excellent Location! Unfortunately the flat was really dirty. But all together we had a nice trip.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prettig appartement dichtbij het centrum

Het appartement is netjes ingericht en is goed gelegen ten opzichte van het centrum van Brussel. Gelegen aan een straat waar 's avonds en in de nacht veel verkeer en volk op de been is. Daardoor wel wat lawaai-overlast
Stayed 1 night in Jun 2017