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Novotel Campo Grande

4.0 star property

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Photo gallery for Novotel Campo Grande

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Fitness studio
Exterior
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Pool
  • Room service
  • Laundry

Explore the area

Map
Avenida Mato Grosso 5555, Jardim Copacabana, Campo Grande, MS, 79031-960
  • Campo Grande Shopping Mall
    ‪3 min drive‬
  • Rubens Gil of Camillo Convention Center
    ‪4 min drive‬
  • Pantanal Aquarium
    ‪4 min drive‬
  • Campo Grande (CGR-Campo Grande Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Apartment, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Superior Apartment, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Presidential Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Superior Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Hotel Deville Prime Campo Grande

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (923)
The price is CHF 103
for 1 room
includes taxes & fees
22 Jul - 23 Jul
Hotel Deville Prime Campo Grande

About this property

Novotel Campo Grande

Family-friendly hotel with fitness centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference centre and a business centre. Housekeeping is available on request.
Novotel Campo Grande offers 155 air-conditioned accommodations with minibars and a safe. Televisions come with premium satellite channels.

This Campo Grande hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Campo Grande, you're just a quick walk from Indigenous Nations Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Restaurante 365
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a playground
  • Just a 3-minute walk from Indigenous Nations Park and 5 minutes on foot from Park of Powers
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Campo Grande offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 5 meeting rooms. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Campo Grande. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Campo Grande hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Restaurante 365 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 64 for adults and BRL 64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante 365

Things to do

  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Musical instrument
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: BRL 78.75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 64 for adults and from BRL 64 for children
  • Pet fee: BRL 78.75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Campo Grande Novotel
Novotel Campo Grande
Novotel Hotel Campo Grande
Novotel Campo Grande Brazil
Novotel Campo Grande Hotel
Novotel Campo Grande Hotel
Novotel Campo Grande Campo Grande
Novotel Campo Grande Hotel Campo Grande

Novotel Campo Grande Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 258 out of 598 reviews
Rating 8 - Good. 183 out of 598 reviews
Rating 6 - Okay. 87 out of 598 reviews
Rating 4 - Poor. 42 out of 598 reviews
Rating 2 - Terrible. 28 out of 598 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Fabiana De Cassia

Stayed 1 night in Dec 2024

2/10 Terrible

Wilson Louveira De Assis

Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning, mold all over in the room, missing trim by the floor exposing bugs and spiders, room dirty, poor cleaning service.
Stayed 8 nights in Nov 2024

4/10 Poor

Denis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room service horrível (em opções/sabor e demora). Pedi um prato que demorou 2h30 (e a cada uma das ligações que fiz a previsão era de chegada em 10 minutos). Limpeza do quarto bem mediana com insetos mortos e cabelo no quarto/banheiro.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación es poco antigua, podría ser mejor mantenido.
Stayed 2 nights in Aug 2024

10/10 Excellent

Regan

Stayed 1 night in Jul 2024

10/10 Excellent

ADEMIR

Stayed 1 night in May 2024

8/10 Good

Jose

Business traveller
Liked: Staff & service
Stayed 5 nights in May 2024

4/10 Poor

sergio, St petersburg

Liked: Staff & service
Disliked: Property conditions & facilities
Need betterment for grounds and rooms.
Stayed 1 night in May 2024

10/10 Excellent

Julia Elizabeth

Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos Thadeu, New York

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff and great breakfast!
Stayed 1 night in Aug 2022

10/10 Excellent

Dejan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend

Everything in the hotel was just as described but the staff were what made the difference because they went beyond several times and were absolutely fantastic. Definitely recommend
Stayed 3 nights in Jul 2022

8/10 Good

Lorena

Stayed 1 night in Jun 2022

2/10 Terrible

charles

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
lackluster reception and dining room help. Nice spaces near pool
Stayed 1 night in Mar 2022

8/10 Good

Alfredo

Business traveller
Liked: Staff & service, room comfort

Good but…

Nice hotel, but cleanliness conditions and internet need to improve.
Stayed 1 night in Jan 2022

10/10 Excellent

Joao Luiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

O funcionários são gentis. O hotel fica perto do Centro de Convenções, mas é longe de qualquer centro comercial ou restaurante. O café-da-manhã é bom. A piscina e a área externa são muito bons. O apartamento é confortável. O banheiro é espaçoso. O restaurante do hotel atende bem. Se estiver chovendo, o hóspede vai ter que subir escadas, ou enfrentar a chuva para chegar no seu apartamento.
Stayed 1 night in Dec 2021

10/10 Excellent

SHERBEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava tudo muito bom, mas a vista do quarto foi a pior, quarto 264, no demais tudo em ordem… O café estava fantástico!!! Obrigado
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortável

Ótimo hotel! Confortável para uma viagem de trabalho.
Stayed 1 night in Apr 2021

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Padrao

Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Padrao

Sempre as mesmas condições encontradas, sempre padrão. Bem atendido, bom café da manhã. Otima localização.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveller

Stayed 13 nights in Sep 2020

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Property is clean and comfortable. Bed is very good. Their gym have weights and run mills. Did not use the pool but it looks clean and tempting. Restaurant have good selection on the menu, and the bar have several alternatives.
Stayed 2 nights in Jul 2019

10/10 Excellent

Marco, Orlando/FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Excellent restaurant. Awesome breakfast
Stayed 3 nights in Jun 2019

10/10 Excellent

G.Noel, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with responsive staff and good food options for our first night and a beautiful buffet for breakfast (wasn't included in the room price, however). Rooms were quiet (we didn't face the courtyard, which may be noisier), clean and comfortable. The hotel is close to downtown and within taxi distance to good restaurant options. We felt very well taken care of. We spent our first and last nights in Brazil at this hotel and the staff recognized and greeted us warmly on our last night, which made us feel very nice to be remembered.
Stayed 1 night in Jun 2018

10/10 Excellent

Moises, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean, comfortable, fine and elegant; invites not to leave their facilities.
Stayed 1 night in Feb 2018