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Hacienda Morelos Beach Front Hotel

3.0 star property

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Photo gallery for Hacienda Morelos Beach Front Hotel

Breakfast, lunch, dinner served; local and international cuisine
Outdoor pool, pool loungers
Exterior
Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets
Habitación Deluxe, vista al mar | Balcony view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
Av Rafael E Melgar Lote 5, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪2 min walk‬
  • Ojo de Agua Beach
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Habitación Superior, vista al Mar (No balcony)

Habitación Superior, vista al Mar (No balcony) | In-room safe, desk, bed sheets

Habitación Superior, vista al Mar (No balcony)

  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Deluxe, vista al mar

Habitación Deluxe, vista al mar | In-room safe, desk, bed sheets

Habitación Deluxe, vista al mar

8.4 out of 10
Very good
(30 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Habitación Premium, Vista al Mar

Habitación Premium, Vista al Mar | In-room safe, desk, bed sheets

Habitación Premium, Vista al Mar

8.8 out of 10
Excellent
(26 reviews)
  • 24 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe with Sea View

In-room safe, desk, bed sheets

Room Deluxe with Sea View

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Standard with Sea View

In-room safe, desk, bed sheets

Room Standard with Sea View

  • 24 sq m
  • Sea view
  • Sleeps 4

View all photos for Room Premium with Sea View

In-room safe, desk, bed sheets

Room Premium with Sea View

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sea view
  • Sleeps 4

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About this property

Hacienda Morelos Beach Front Hotel

On beach with outdoor pool, near Puerto Morelos Town Square
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hacienda Morelos Beach Front Hotel offers 31 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Morelos Beach Front Hotel. During your stay, you're just a quick walk from Puerto Morelos Town Square. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine while dining at Muelle Once
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the beach
  • Just a 3-minute walk from Puerto Morelos Town Square and 12 minutes by car from Puerto Morelos Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle during limited hours is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hacienda Morelos Beach Front Hotel. Free self parking is available. A complete renovation of Hacienda Morelos Beach Front Hotel was completed in December 2016.

Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

Muelle Once – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:30 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Muelle Once

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Renovated entire property - December 2016

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: MXN 1000 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda Morelos Beach Front Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Puerto Morelos
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front
Hacienda Morelos Beach Front Hotel Hotel
Hacienda Morelos Beach Front Hotel Puerto Morelos
Hacienda Morelos Beach Front Hotel Hotel Puerto Morelos

Hacienda Morelos Beach Front Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 292 out of 789 reviews
Rating 8 - Good. 305 out of 789 reviews
Rating 6 - Okay. 115 out of 789 reviews
Rating 4 - Poor. 41 out of 789 reviews
Rating 2 - Terrible. 36 out of 789 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verenice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Evaristo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Keep in mind that Puerto Morelos is still a small town without the tourist infrastructure or hustle and bustle of Cancun or Playa del Carmen. The hotel is very quiet, the staff is very attentive, and it has a restaurant with good food and a beach where you can swim and sunbathe. There's no elevator, so if you can't go up, it's best to stay on the ground floor. The rooms are spacious, although somewhat rustic. You only have one drawer, which is for the nightstand. There's no drinking water in every room, but there's a supermarket across the street. The view from the balcony can be very relaxing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
While Hacienda Morelos is on the ocean with beautiful views and walkable to anywhere in town, the building needs a lot of work. They did upgrade with glass doors to the patios, but the beds were awful (had to go to the chiropractor when I returned), the toilet needs work and the rooms are not cleaned until late in the afternoons--so you really can't use them all day long. We love going to Puerto Morelos and if there were any other oceanfront hotel in which to stay, we definitely would.
Stayed 4 nights in May 2025

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Being right on the water with the restaurant attached!
Stayed 1 night in Feb 2025

8/10 Good

Alfredo Gerardo, LINCOLNTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Shasta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 3rd time we have stayed here and we absolutely love it! Great location and ppl!
Stayed 7 nights in May 2025

10/10 Excellent

Josée

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nous avons grandement apprécié la proximité de tous les services, bureau de change, grande épicerie, boutiques, restaurants, pharmacie, arrêt d’autobus pour se déplacer dans les deux partie de Puerto Morelos. L’équipe de l’accueil à notre arrivée ( 22 avril 2025) était efficace, chaleureuse et serviable! Merci beaucoup! Josée Lalonde
Stayed 10 nights in Apr 2025

10/10 Excellent

Janet Marie

Stayed 7 nights in Apr 2025

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, easy check in/out and in a perfect location. Definitely worth the stay
Stayed 2 nights in Apr 2025

8/10 Good

Lisa

Travelled with family
Liked: Property conditions & facilities
The area was great - short walk to central attractions, restaurants and shopping, it was handy to have the restaurant on-site (although pricey and limited healthy options), ocean view was beautiful, beach was very nice but a bit narrow and busy with boats. Pool rather small but pretty. Luggage storage was not secure or spacious (could only leave luggage at the front desk), there was no convenience room to change or shower before check-in or after check-out. Room was lacking hair dryer, conditoner, lotion, coffee maker, drinking water. Bathroom fixtures were dated and edges not perfectly clean. The on-site dive shop staff were very nice but the coordination for an off-site cenote tour was a disaster. The front desk staff was not very helpful or knowledgeable (about tours or the airport/departure tax process). We had a difficult time getting a late check-out to accommodate a tour return time booked through the hotel. Overall, the value of the location and cleanliness of the room was well worth the price but we will look for somewhere else if we return.
View from the ocean
Door with holes in it
Stayed 1 night in Apr 2025

10/10 Excellent

Jacci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, great people!
Stayed 4 nights in Apr 2025

6/10 Okay

David

Stayed 2 nights in Apr 2025

10/10 Excellent

Lana, De Soto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, right on beach with a nice supermarket right across the street where we can get breakfast and snacks. Stay was pleasant. Accurate description
Stayed 2 nights in Apr 2025

8/10 Good

Svetlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at this charming hotel by the pier of Puerto Morelos. The ocean view is breathtaking and location is convenient. The staff here is incredibly friendly and accommodating. We had a wonderful dinner at the restaurant downstairs.
Stayed 1 night in Apr 2025

6/10 Okay

Jennifer, Bonney Lake

Travelled with group
Liked: Cleanliness
Disliked: Amenities
A bit run down, we always had to shut our front door twice to make sure it would shut locked. We checked in with the front clerk early and right before we got into the room a few hrs later he said that my husband and I owed seven dollars to a Eco tax that he never said anything about it when I checked in. we were staying with two other couples and they never had to pay the Eco tax. We all booked through Expedia and he was telling me that they didn’t have to pay because they booked through Expedia. So did I! I felt it was a bit of a small shake down for a few bucks in his pocket. Great location in town though.
Stayed 2 nights in Apr 2025

8/10 Good

Denise

Stayed 5 nights in Apr 2025

10/10 Excellent

Gordon, SHERWOOD PARK

Liked: Cleanliness, property conditions & facilities
It's a bit run down but the location was so good it didn't matter.
Stayed 11 nights in Mar 2025

8/10 Good

Celeste, Des Moines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location on the beach and the prices. The high end grocery store across the street is wonderful. I love the addition of fridges to the rooms, this time our room wasn't the best, but it's traditional Mexican style room which is sufficient. The view and pool and local upscale restaurants are divine. Everything is walkable and so pleasant in Puerto Morelos. We do enjoy staying here.
Stayed 1 night in Apr 2025

10/10 Excellent

r m, Sutton

Liked: Cleanliness, staff & service, property conditions & facilities
Right on a beautiful beach, great restaurants in walking distance, friendly town everything I need.
Stayed 10 nights in Mar 2025

10/10 Excellent

Fran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alway clean good food and affordable
Stayed 1 night in Apr 2025

8/10 Good

Alison

I liked how quiet and clean the property was. As well, the small size and good service. The beach was more quiet than at the other end. The attached restaurant was a bonus as it served amazing food. The downside was one had to choose either a/c or door open. If it was a mixture, the humidity wet the floor to the point it was very very slippery.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in El Cuyo
Stayed 1 night in Mar 2025

10/10 Excellent

Patrick, Okemos

Stayed 2 nights in Mar 2025