Hotel Casa San Agustin
4.5 star property
VIP Access
Choose dates to view prices
Photo gallery for Hotel Casa San Agustin
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
- Bar
- Room service
- Laundry
Explore the area
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
- Clock TowerPlace, Clock Tower3 min walk
- Walls of CartagenaPlace, Walls of Cartagena3 min walk
- Cartagena de Indias Convention CenterPlace, Cartagena de Indias Convention Center6 min walk
- Cartagena (CTG-Rafael Núñez Intl.)Airport, Cartagena (CTG-Rafael Núñez Intl.)8 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
- Expect exceptional service
- Extra savings and perks for BONUS+ members
Room options
View all photos for Junior Suite
Junior Suite
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
- 55 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
View all photos for Premium Suite
Premium Suite
- 65 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Suite (del Virrey)
Suite (del Virrey)
- 184 sq m
- 2 bedrooms
- Sleeps 5
- 2 King Beds
View all photos for Deluxe Room
Deluxe Room
9.49.4 out of 10
Exceptional
13 reviews
(13 reviews)
- 45 sq m
- Sleeps 2
- 1 King Bed
View all photos for Suite (Prestige)
Suite (Prestige)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- 170 sq m
- 2 bedrooms
- Sleeps 7
- 2 King Beds
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About this property
Hotel Casa San Agustin
Colonial hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar and a steam room are on-site.
Hotel Casa San Agustin offers 30 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
Recreational amenities at the hotel include an outdoor pool, a steam room and complimentary bicycles.
Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Hotel Casa San Agustin. During your stay, you're just a quick walk from Clock Tower. Features include free breakfast and free WiFi in public areas, plus 2 bars.
- Free cooked-to-order breakfast served daily
- Free WiFi
- Enjoy Latin American cuisine at Alma, a fine-dining restaurant with garden views
- Take a swim in the outdoor pool
- Treat yourself to facials, manicures and pedicures or massages at Aurum Spa
- Services include babysitting, dry cleaning/laundry and a concierge
- On-site recreation includes a steam room and complimentary bicycles
- Just a 3-minute walk from Clock Tower and 12 minutes by car from Bocagrande Beach
- Airport shuttle service available for a fee
Hotel Casa San Agustin offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.
A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Casa San Agustin. An airport shuttle (available 24 hours) is available for a fee.
Smoking is allowed in designated areas at this Colonial Cartagena hotel.
Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Alma – Overlooking the garden, this fine-dining restaurant specialises in Latin American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Late-night fare is available from 24-hour room service.
Awards and affiliations
Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
- 24-hour return airport shuttle on request for a surcharge
Food and drink
- Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
- 2 bars/lounges
- A poolside bar
- A restaurant
- Coffee and tea in common areas
Restaurants on site
- Alma
Things to do
- Free bicycle rentals
- Full-service spa
- Library
- Outdoor pool
- Steam room
- TV in common areas
Family friendly
- Babysitting (surcharge)
- DVD player
- In-room cot
- Laundry facilities
- Outdoor pool
- Rollaway/extra bed (surcharge)
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Turndown service
- Wedding services
Business services
- Meeting room
Outdoors
- Garden
- Pool loungers
- Rooftop terrace
Full-service spa
- 3 treatment rooms
- Facials
- Hot tub
- In-room massages
- Manicures/pedicures
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Lift
More
- 1 building
- 3 floors
- Ballroom
- Banquet hall
- Colonial architecture
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Free cot
- Frette Italian sheets
- Pillow menu
- Pillowtop mattress
- Rollaway/extra bed (surcharge)
Bathroom
- Designer toiletries
- Dressing gowns
- Hair dryer
- Shower
- Slippers
- Towels provided
Entertainment
- 32-inch flat-screen TV with premium channels
- DVD player
- IPod dock
Food and drink
- 24-hour room service
- Free bottled water
- Free stocked minibar
More
- Air conditioning (climate-controlled)
- Ceiling fan
- Desk
- Free daily newspapers
- Iron/ironing board
- Laptop-compatible safe
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
- Rollaway/extra beds are available for COP 1057800.0 per night.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: COP 300000 per vehicle (return, maximum occupancy 4)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: COP 1057800.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Casa San Agustin offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
- Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
- Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena