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Cross Chiang Mai Riverside

5.0 star property

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Breakfast, lunch, dinner served; international cuisine
Pool Suite | Terrace/patio
Interior entrance
Breakfast, lunch, dinner served; international cuisine
Suite, Garden View | Minibar, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • Free WiFi
  • Room service

Explore the area

View in a map
369/1 Charoenraj Road, Wat Ket, Muang, Chiang Mai, 50000
  • Central Festival Chiangmai
    ‪19 min walk‬
  • Chiang Mai Night Bazaar
    ‪3 min drive‬
  • Tha Phae Gate
    ‪3 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪9 min drive‬

Room options

View all photos for Grand Suite River View

Minibar, in-room safe, desk, laptop workspace

Grand Suite River View

  • 65 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Suite

Pool Suite | Minibar, in-room safe, desk, laptop workspace

Pool Suite

  • 178 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, River View

Suite, River View | Minibar, in-room safe, desk, laptop workspace

Suite, River View

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Minibar, in-room safe, desk, laptop workspace

Suite, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Parking included
4.8 out of 5, Exceptional, 452 reviews
The price is CHF 119
includes taxes & fees
29 Sept - 30 Sept
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About this property

Cross Chiang Mai Riverside

Riverfront hotel with full-service spa and free valet parking
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Cross Chiang Mai Riverside offers 30 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include Thai massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Cross Chiang Mai Riverside, you're just a quick walk from Mae Ping River. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Oxygen
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Thai massages, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Just a 4-minute drive from Central Festival Chiangmai and a few minutes from Tha Phae Gate
  • Airport shuttle service available for a fee
Cross Chiang Mai Riverside offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the luxury Cross Chiang Mai Riverside. An airport shuttle (available on request) is available for a fee. Self parking and valet parking are free.

This 5-star Chiang Mai hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.
Oxygen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Return airport shuttle (surcharge) from 7 AM to 11 PM on request
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; THB 900 for adults and THB 450 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oxygen

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (90 centimetre high)
  • Height-adjustable showerhead
  • Lift (120 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (51 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (120 centimetre wide)
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Mandatory gala dinner fees are included in the room rate for 2 guests on November 1, December 25, and December 31, valid for food only; fees apply for beverages. The posted Gala Dinner fees apply to extra guests only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cross Chiang Mai Riverside

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 2500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Gala Dinner on 15 November per adult: THB 3500
  • Gala Dinner on 15 November per child: THB 1750 (from 4 to 12 years old)
  • Gala Dinner on 05 November per adult: THB 3500
  • Gala Dinner on 05 November per child: THB 1750 (from 4 to 12)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately THB 900 for adults and from THB 450 for children
  • Airport shuttle fee: THB 900 per vehicle (one-way)
  • Rollaway bed fee: THB 2500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cross Chiang Mai Riverside offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 56/2566

We should mention

  • Pool access available from 7 AM to 8 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

X2 Riverside Resort
X2 Chiang Mai Riverside
X2 Riverside
X2 Chiang Mai Riverside Resort
Cross Chiang Mai Riverside Hotel
Cross Chiang Mai Riverside Chiang Mai
Cross Chiang Mai Riverside Hotel Chiang Mai
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside)

Cross Chiang Mai Riverside Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 59 out of 83 reviews
Rating 8 - Good. 20 out of 83 reviews
Rating 6 - Okay. 4 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous staff, lovely rooms, delicious food
Stayed 7 nights in Apr 2025

8/10 Good

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

mark

Stayed 2 nights in Nov 2024

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main downside is that the traffic outside prevents walking into the old city or night market. This is a major disadvantage. Also many of the day trips outside the city will not pickup at the hotel. The staff of the hotel were wonderful
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the best! Everyone was so friendly and helpful,especially Poppy. She was above and beyond helping a stranger new to Chiang Mai and to Thailand. The people here make all the difference in a great stay.
Stayed 7 nights in Oct 2023

8/10 Good

Weiqiong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closer to Central Festival Shopping centre, which I think it is very popular for local and international travellers. The breakfast is good. it is mordern signed hotel, only around 30 rooms but each room faces the river. It is great experience.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Chunyang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
整個飯店建築很漂亮，服務算中上，早餐是大亮點！泳池很漂亮，但內裝偏俗氣。 飯店的建築和空間設計真的很美，復古磚瓦設計，而且是完全無障礙的設計，很貼心。 其中有一天早餐因為餐廳有活動，所以在中庭吃，飯店還請人來現場演唱，真的很會營造氣氛。 早餐絕對是這間飯店大加分的地方，可以任點想吃的，而且每一道都還不錯，西式餐點比泰式的做得好，所以連住兩晚也不會覺得早餐沒變化。 泳池旁的躺椅和整個泳池區都很放鬆，可以從下午坐到夕陽，房間也都面河畔，黃昏的時候真的很美，很放鬆。 唯一不足大概就是內裝跟建築外觀很不搭，感覺比較廉價，還有床鋪有一些潮濕的味道。 整體來說，還是很適合嘗試來住看看

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb stay, the room and facilities were excellent. the best thing about the hotel are the staff who were brilliant from start to finish.
Stayed 3 nights in Mar 2023

10/10 Excellent

Julio

Stayed 3 nights in Feb 2023

8/10 Good

Evan, Lond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is architecturally striking, but the same level of thought should have gone into the rooms, where furniture is sparse and closet space is minimal. The staff is all lovely, but inexperienced (especially in the restaurant) and most of them speak little English. All in all thought we had a lovely stay.
Stayed 7 nights in Feb 2023

10/10 Excellent

Jillian E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only 1 night here (our last in Chiang Mai and of our trip to Thailand ) and could not be more pleased with the quiet, clean, peaceful setting. The roof top pool is beautiful with lovely sunset views and the staff were quite friendly and helpful. Would stay again for sure and did not want to leave !
Stayed 1 night in Dec 2022

10/10 Excellent

Tobias

Stayed 1 night in Jun 2022

10/10 Excellent

Possawee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend for the Riverside district

Great hotel just outside Old City walls, but close walking distance to some cool restaurants/bars on the river. Tuk Tuk away from anywhere for $3-4 too!
Stayed 2 nights in Feb 2020

10/10 Excellent

Cholla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Jan 2020

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Hotel & Staff

Never before have I actually met a general manager at a hotel. This place makes you feel like family. 10/10
Stayed 5 nights in Nov 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Nicolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Felt like I was staying at own private house in the country even this property is located in a bustling neighborhood.
Stayed 3 nights in Jun 2019