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citizenM Copenhagen Radhuspladsen

4.0 star property

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Photo gallery for citizenM Copenhagen Radhuspladsen

Interior
Lobby sitting area
Bar (on property)
View from room
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
H. C. Andersens Boulevard 12, Copenhagen, 1553
  • Place, Strøget
    ‪3 min walk‬
  • Place, Tivoli Gardens
    ‪4 min walk‬
  • Place, Nyhavn
    ‪19 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for King Room

View from room

King Room

9.2 out of 10
Wonderful
(274 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Standard single room | View from room

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 2,009 reviews
The price is CHF 145
includes taxes & fees
19 Oct - 20 Oct
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About this property

citizenM Copenhagen Radhuspladsen

Hotel with a restaurant, a quick walk to Tivoli Gardens
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
CitizenM Copenhagen Radhuspladsen offers 238 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us they can't get enough of citizenM Copenhagen Radhuspladsen's great location. During your stay, you're just a quick walk from Tivoli Gardens. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Strøget and 4 minutes on foot from Tivoli Gardens
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 4 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and express check-in are also featured at the business-friendly citizenM Copenhagen Radhuspladsen.

This 4-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11 AM.
CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open daily.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: DKK 210
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 199 per person
  • Late check-out fee: DKK 210 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - DK38158945
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

citizenM Copenhagen Radhuspladsen Hotel
citizenM Radhuspladsen Hotel
citizenM Radhuspladsen
citizenM Copenhagen Radhuspladsen Hotel
citizenM Copenhagen Radhuspladsen Copenhagen
citizenM Copenhagen Radhuspladsen Hotel Copenhagen

Reviews

citizenM Copenhagen Radhuspladsen Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 810 out of 1156 reviews
Rating 8 - Good. 259 out of 1156 reviews
Rating 6 - Okay. 49 out of 1156 reviews
Rating 4 - Poor. 17 out of 1156 reviews
Rating 2 - Terrible. 21 out of 1156 reviews

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. Friendly staff. Small rooms but perfect for 1-2 people. Common space/Rooftop nice.
Stayed 2 nights in Aug 2025

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 7 nights in Jun 2025

10/10 Excellent

Ana

Stayed 4 nights in Jun 2025

10/10 Excellent

Arian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Innovative check in, friendly staff, small but clean and practical rooms. And the best nighttime blinds.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

2/10 Terrible

Miguel

Liked: Cleanliness
Disliked: Staff & service, amenities
This hotel is hard to find. There’s no good signage in front of the building and the entrance to the hotel doesn’t say the name. You then have to go,to the seventh floor to register. And there’s no one to register. You self register! The room was extremely tiny and you can’t get maid service until,your second day. Everything in the room is controlled by an iPad. The shower was good and good pressure. Only get two towels so hang them up cause they don’t do,your room until the second day. The bed is a square but the way it’s configured there is no nightstand and therefore no electric outlets. I had to sleep on the side to be able to connect my cpap machine. There’s no gym, no bike rentals , and if you want to order food you do it via the iPad. The morning breakfast was pretty good but no omelette station. The area is nice and the train station is across the street. Because it’s the downtown area it doesn’t have the small cafes you find in other areas of the city. I will never stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great 👍
Stayed 6 nights in Jun 2025

6/10 Okay

Paul

Stayed 4 nights in May 2025

10/10 Excellent

Ramzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Location was amazing, the staff was friendly and professional. The hotel is *very* modern!
Stayed 3 nights in Jun 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, modern, tech savvy, friendly people.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jan

Stayed 2 nights in Jun 2025

10/10 Excellent

Guinka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in the heart of Copenhagen. Clean and very well equipped room, fantastic staff, convenience, proximity to almost all major attractions, great roof-top bar.
Stayed 5 nights in Jun 2025

10/10 Excellent

Demilisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were allowed to check in early. Thank you.
Stayed 4 nights in May 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good position for the sights & restaurants. Very hi tech & everything works!! Spotlessly clean, friendly helpful staff, great breakfast. Room quite small & need to climb into the bed. Bathroom in the bedroom with shower & toilet, the washbasin is in the bedroom area. Bathroom is surrounded with obscure glass so little privacy, more like a large shower cubicle. Would stay again.
lounge
Bar & breakfast area
Stayed 3 nights in May 2025

8/10 Good

RITA, Wilmette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Small room that really felt cramped. Clean. Great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CitizenM just gets better and better. Such a joy to stay here on my first night in Copenhagen .
Lovely area to work.
Stayed 1 night in Jun 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great centralized location in Copenhagen!
Stayed 7 nights in May 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just the issue with parking
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Close to central train station and Tivoli Gardens. Very helpful staff. Comfortable room! Breakfast looked excellent, although we chose not to eat there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Marguerite

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and I love the living room area at the top of the building!
Stayed 4 nights in Jun 2025

8/10 Good

Ecaterina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is based in a great location, just a few minutes from the Central Station. It was very clean, quite high tech. The room was big enough for 1 pers (max 2). I decreased the score a bit because of the view. Got a room on the 1st floor. The view was blocked by the back of another building, not the view I expected. They should have a room rating system.
Stayed 2 nights in Jun 2025

8/10 Good

Larraine Lois

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location for seeing Copenhagen, especially Tivoli and the university area. The hotel is very modern and clean, staff is friendly and efficient. The rooms are unusual — square bed, controls handled via a tablet supplied by the hotel. We’re retirees and found this a bit challenging, but ultimately we enjoyed the place.
Stayed 6 nights in May 2025

10/10 Excellent

Wayne

Stayed 3 nights in May 2025