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H2otel Congress & Medical Spa

4.0 star property

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Photo gallery for H2otel Congress & Medical Spa

2 indoor pools, 3 outdoor pools
Minibar, in-room safe, desk, blackout curtains
2 indoor pools, 3 outdoor pools
2 indoor pools, 3 outdoor pools
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Avenida das Termas, Unhais da Serra, Covilhã, 6215-604
  • Place, Kartódromo
    ‪19 min drive‬
  • Place, University of Beira Interior
    ‪29 min drive‬
  • Place, Praca do Municipio
    ‪31 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 27 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout curtains

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room

Minibar, in-room safe, desk, blackout curtains

Twin Room

  • Sleeps 3
  • Free Wi-Fi

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About this property

H2otel Congress & Medical Spa

2 indoor pools, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
H2otel Congress & Medical Spa offers 90 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a health club, a hot tub, a sauna and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at H2otel Congress & Medical Spa, you'll be close to Torre. Features include free breakfast and free WiFi in public areas, plus 2 indoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Restaurante Alquimia, a buffet restaurant that serves Regional cuisine
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools or soak in the hot tub
  • Indulge with body treatments, hot stone massages or aromatherapy at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 6.8 miles (11 km) from Kartódromo and 12.5 miles (20.1 km) from University of Beira Interior
As a guest of H2otel Congress & Medical Spa, you'll find a full-service spa, 3 outdoor swimming pools, and 2 indoor swimming pools along with a health club and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the family-friendly H2otel Congress & Medical Spa. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Covilhã hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
Restaurante Alquimia – This buffet restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Ski shuttle nearby
  • Parking on site (EUR 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Restaurante Alquimia

Things to do

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Library
  • Mountain biking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub
  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 9 and older; guests must have received complete COVID-19 vaccination at least 10 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 5.00 per day
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2465/AL

We should mention

  • The seasonal pool will open in June and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

H2otel
H2otel Congress Medical Spa
H2otel Congress Medical Spa Covilha
H2otel Congress Medical Spa Hotel
H2otel Congress Medical Spa Hotel Covilha
H2otel Congress Medical Spa Hotel Covilha
H2otel Congress Medical Spa Covilha
Hotel H2otel Congress & Medical Spa Covilha
Covilha H2otel Congress & Medical Spa Hotel
Hotel H2otel Congress & Medical Spa
H2otel Congress & Medical Spa Covilha
H2otel Congress Medical Spa Hotel
H2otel Congress Medical Spa
H2otel Congress & Medical Spa
H2otel Congress Medical Spa
H2otel Congress & Medical Spa Hotel
H2otel Congress & Medical Spa Covilhã
H2otel Congress & Medical Spa Hotel Covilhã

H2otel Congress & Medical Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 51 out of 76 reviews
Rating 8 - Good. 22 out of 76 reviews
Rating 6 - Okay. 1 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MIKHAIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in every aspect. One of the best in the world
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was fantastic - clean, great water temperature, creative design. We spent a lot of time enjoying the pools each day. Wonderful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really quiet,calm and peaceful.It’s my 4th time here.Every time I visit Portugal I always come back here.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside of the property is amazing beautiful The staff is amazing knowledgeable about all very friendly But the outside landscaping needs lots of hell dose not look good that don’t represent what the property looks on inside
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel.

The hotel was stunning, a modern mountain vibe. The staff were extremely friendly and kind. The rooms were beautiful and spacious. The pools are spectacular, we had seen a photo of these and that was why we visited. We were not disappointed, cave like steam rooms and saunas, multiple pools. The entire experience was extremely enjoyable and we will go back. I should also mention the bar food was to a very high standard, reasonable prices and large portions.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities
Tanto o quarto como o serviço prestado ou a amabilidade dos funcionários e a comodidade, foi excelente. De uma forma geral excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinário! Tudo elevado nível. Nada a apontar ou criticar.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Das ganze Hotel ist atemberaubend. Personal sehr nett und zuvorkommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo 5*
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Toni

Liked: Amenities
En un mot, EXCELLENT !!! Je recommande….
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jacob N da S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma estadia muito prazerosa em família!

Hotel muito gostoso com excelente atendimento!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour inoubliable pour une bonne remise en forme dans un "Aqua hôtel"très bien conçu. L établissement est superbe, dans un beau cadre de montage,le restaurant très bon, spécialement pour le petit déjeuner.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei muito do hotel, apenas um apontamento que nem todos os jatos de água da piscina estavam a funcionar. Excelente hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinário.

Extraordinário! Tudo de bom! Pequeno almoço, instalações, piscina, SPA, área envolvente.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Dilson de Dinato Ferreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Incrível. Café da manhã completo é maravilhoso! Quartos amplos. Confortáveis e limpeza perfeita. As piscinas são maravilhosas. Somente detalhes a melhorar: mais opções de travesseiros, a temperatura de ar condicionado e o lixinho no banheiro que é meio disfuncional. No mais, é uma perfeição.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Dilson de Dinato Ferreira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilha

Incrível. Café da manhã completo é maravilhoso! Somente detalhes a melhorar: mais opções de travesseiros, a temperatura de ar condicionado e o Lucinho no banheiro que é meio disfuncional. No mais é uma perfeição.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Pedro Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excecional

Nenhuma crítica a fazer.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenidade na base da Serra da Estrela

Pela segunda vez ficamos neste hotel e confirmamos a excelência de tudo o que o rodeia e compõe, desde a localização na base da Serra da Estrela até às fantásticas condições do alojamento.
Stayed 3 nights in Sep 2020
Verified

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente

Hotel mto bom com café da manhã excelente.Tem piscinas incriveis tanto internas qto externas.Funcionários prestativos.Tem fácil acesso à serra da Estrela e aldeias históricas.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem in the Mountains witch can be a Diamond

Amazing place, Unfortunately The English language is almost unknown by staff at Signs and no explanation what service is the Hotel Providing The Pool needs some maintenance
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Florbela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fim de semana

Local Lindo! O Spa é Maravilhoso, um dos melhores que já estive. Com Neve deve ser estupendo! Pessoal super simpático.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom! É para voltar.

Excelente sítio para relaxar e repor energias.
Stayed 1 night in Jul 2019
Verified

8/10 Good

CC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positives: Room was clean and comfortable and large bench had enough room for two large suitcases Spa was large and clean Staff was pleasant Improvement areas: Spa could be open for 1 more hour (until 9pm) Rooms could use more lighting Food at restaurant could be improved
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom hotel

Boa experiência. Quartos com uma excelente dimensao . Adorei os espacos comuns. A comida e boa.
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Wonderful spa/hotel experience. My wife is a celiac and the nutritionist arranged with the chef for a personalized gluten fee menu. The massages were fantastic. A beautiful experience.
Stayed 1 night in Jun 2018