"Very hospitable and helpful staff. Lovely breakfast. Clean rooms. Everything I asked for was provided with a smile. In the current pandemic, the staff ... " Mehr
5. Jan. 2020 von General Manager
Dear Guest, Thank you for taking the time to share and post your 4 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave further feedback so the ebookers travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager
27. Aug. 2019 von General Manager
Dear Guest, Although we sincerely regret your disappointment with your stay, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We are sorry that the hotel category legally assigned to us for our facilities and services does not match what you perceived during your stay. We will continue to work towards changing this perception through our efforts and service-minded spirit. Due to our location at the Heart of Palm Jumeirah and with the nearby development work and growth of the Palm, at time to time, our guests may be subject to slight disruption. We do our very best to ensure that our guests have every opportunity to enjoy their stay with us. It is a point of recognition that we are the only property with a private beach remaining on the trunk of the Palm. We hope this does not deter you from staying with us again and look forward to welcoming you back to our hotel in the near future for a more positive experience, as it should be. Kind regards, General Manager
25. Juli 2019 von General Manager
Dear Guest, Thank you for taking the time to share and post your 4 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager
9. Juli 2019 von General Manager
Dear Guest, Thank you for taking the time to share and post your 4 out of 5 rating! We are happy to know that you could enjoy your stay and enjoy the views of the Palm and Dubai Marina. As we are located at the Heart of Palm Jumeirah, we are subject to an ever growing neighbourhood, which at times can hinder the perfect view. If you have time we invite you to leave feedback on www.Holidaycheck.de, so the German travel community can read more about your stay. We look forward to another great review! We hope to see you again soon. Kind regards, General Manager
5. Mai 2019 von General Manager
Dear Guest, Thank you for taking the time to share and post your 5 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager
21. Apr. 2019 von General Manager
Dear Guest, Thank you for taking the time to share and post your 5 out of 5 rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time we invite you to leave feedback on a review platform of your choice, so the travel community can read more about your stay. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager
4. März 2019 von Executive Office
Dear Guest, Thank you for choosing to stay at Dukes Dubai, a Royal Hideaway Hotel and we truly appreciate the time you took to write a review. We would like to have a chance to recover your experience on your next visit. Please kindly contact us when are you planning to come to Dubai. Kind regards, General Manager
20. Feb. 2019 von Executive Office
Dear Guest, Thank you for choosing to stay at Dukes Dubai, a Royal Hideaway and we truly appreciate the time you took to write a review. It means a lot to us that you had a memorable stay. We'd love to have another opportunity to welcome you again in the nearest future. Kind regards, Executive Office
2. Apr. 2019 von General Manager
Dear Guest, Thank you for taking the time to share and post your 4 star rating! Whilst guests and review readers always love to see a high rating, they also love reading about a guests experience and what made vacations so memorable. If you have time it would be great if you could post a review either here or on a review platform of your choice. We look forward to another amazing review! Hope to see you again soon. Kind regards, General Manager
10. Jan. 2019 von Executive Office
Dear Guest, Thank you for sharing your feedback from your stay with us. Naturally, I was deeply disappointed to hear there were some elements of your stay that you were not satisfied with. The comfort of our guests is of the utmost importance and our aim is to completely surpass our guest’s expectations and so we would greatly appreciate speaking with you and the feedback you gave above. It is our genuine wish to retain you as our guest, and as such we welcome the chance to discuss your comments with you personally. You can reach our Executive Office, where we hope to hear from you further, assuring you of our best attention at all times. Kind regards,
