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Regency Inn And Suites

2.0 star property

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Photo gallery for Regency Inn And Suites

Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Spa
Exterior
Pool

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1828 S Hastings Way, Eau Claire, WI, 54701
  • Place, University of Wisconsin-Eau Claire
    ‪14 min walk‬
  • Place, Putnam Park
    ‪16 min walk‬
  • Place, Pablo Center at the Confluence
    ‪6 min drive‬
  • Airport, Eau Claire, WI (EAU-Chippewa Valley Regional)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Poolside

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Double Beds, Poolside

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Regency Inn And Suites

Along with a sauna, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site.
Regency Inn And Suites offers 66 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Eau Claire hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Regency Inn And Suites, you'll be within walking distance of University of Wisconsin-Eau Claire. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a computer, coffee/tea in a common area and TV in a common area
  • On-site recreation includes a sauna
  • 14 minutes on foot from University of Wisconsin-Eau Claire and a 2-minute drive from Putnam Park
  • Pets welcome for a fee (restrictions apply)
Regency Inn And Suites offers its guests a sauna, barbecue grills, and a picnic area. A computer station is on site and WiFi is free in public spaces. The business-friendly Regency Inn And Suites also features coffee/tea in common area, express check-in, and express check-out. Self parking is free.

This Eau Claire hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per accommodation, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rodeway Inn Eau Claire
Rodeway Inn Hotel Eau Claire
Rodeway Eau Claire
Regency Inn Eau Claire
Regency Eau Claire
Regency Inn And Suites Hotel
Regency Inn And Suites Eau Claire
Regency Inn And Suites Hotel Eau Claire

Regency Inn And Suites Reviews

Reviews

5.0
Rating 10 - Excellent. 41 out of 473 reviews
Rating 8 - Good. 90 out of 473 reviews
Rating 6 - Okay. 86 out of 473 reviews
Rating 4 - Poor. 95 out of 473 reviews
Rating 2 - Terrible. 161 out of 473 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

3.6/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rachel

Liked: Staff & service
Convenient location.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Bj

Liked: Staff & service
The man who checked us in couldn't do enough for us, and he was so kind!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The room is rećally nice and clean. Really awesome shower nice.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
We just checked out and left
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities
Excellent staff. A very accommodating facility that does the best it can with what it has. Thank you so much Regency staff and management!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Tamyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tesh is great
Stayed 2 nights in May 2024
Verified

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the smelliest most disgusting hotel ive ever stayed at!!!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Custimer service was exceptional
Stayed 1 night in May 2024
Verified

2/10 Terrible

Gary

We arrived at the property. The owner was on site and informed us the hotel was closed and not available for our stay.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Rebecca S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not end up staying due to it being super unsafe and nasty.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Janelle

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Overnight stay

Room is clean and bed comfortable. I was very happy that they allowed my dog to stay in the room with me.I was disappointed that the pool was dirty and not taken care of as i had been looking forward to a swim. The motel needs paint and basic repairs.
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Tedd

Disliked: Cleanliness, amenities, property conditions & facilities
Dingy, dirty and rundown. Wouldn't recommend this facility to anyone. Its cheap for a reason!
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Closed Motel

NO room!!!!! They didn't have a room. Owner solded motel 5 days before we got there. It was closed!!!!!!!!
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Heather

Disliked: Property conditions & facilities
The man that owned the building was nice but we didn’t feel safe at all
Stayed 2 nights in Jun 2024
Verified

2/10 Terrible

lauren

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smells around the whole property bad, no working pool, hot tub, breakfast. Nothing listed was offered. We didn’t even stay there due to it being unsafe. It’s basically a flop house hotel.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Pool out of order, no breakfast, place smelt like smoke and a litter box, loud neighbors
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Bryan

Disliked: Cleanliness, property conditions & facilities
You definitely get what you pay for. The advertised hotel description of amenities and pictures are not accurate. I wound up staying at another hotel.
Stayed 1 night in May 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the worst hotel we have ever stayed in! Dirty, smell was horrible! Pool and hot tub was closed no hot water for showers and had to ask for towels only 1 in the room
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

aadam

Disliked: Cleanliness, amenities, property conditions & facilities
The property smells and very dirty
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Jazmyn

Liked: Cleanliness, staff & service, room comfort

Ok for price

The room was good was clean but need some cosmetic fixes pool not working the carded doors didn’t work a lot of hand written notes it’s not the Hilton but will get you through. Did not ask for a cleaning deposit 👍
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

James

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a scary place dimly lit inside and the clerk made me very uncomfotable was asking alot of personal questions
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Shawn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The owner was kind and helpful, however many things did not work or were not even present.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Brandy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what was advertised. No breakfast, no tp in room, all nobd broken on fridge and microwave. Just a complete nightmare. At least no bed bugs.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Ashton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!!!!

Tweaker hub, beware and stay out. Rooms are not clean, cigarette burns in furniture and to many chemicals used on everything. This place was supposed to be condemned two months before we stayed. I can’t believe we payed almost $70 for this dump to only walk out 5 minutes in. DO NOT STAY HERE
Stayed 1 night in Dec 2023
Verified

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! The moment I drove into the parking lot, I knew I made a huge mistake. The three main reasons I chose the Regency were the pool, free breakfast, and a safe place to sleep. I got none of those. The pool was closed. We were told there was no breakfast. And the rooms were in such disrepair that it felt unsafe.
Stayed 2 nights in Mar 2024