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The Chedi Andermatt

5.0 star property

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Exterior
Suite (Gemsstock) | Premium bedding, down duvets, pillow-top beds, free minibar items
Premium bedding, down duvets, pillow-top beds, free minibar items
Couples treatment room(s), sauna, steam room
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Room service
  • Bar
  • Pool

Explore the area

Map
Gotthardstrasse 4, Andermatt, UR, 6490
  • Basecamp Andermatt
    ‪3 min walk‬
  • Naetschen Ski Lift
    ‪6 min walk‬
  • Gemsstock Cable Car
    ‪10 min walk‬

Room options

View all photos for Suite (Gemsstock)

Suite (Gemsstock) | View from room

Suite (Gemsstock)

  • Mountain view
  • 134 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Furka)

Suite (Furka) | View from room

Suite (Furka)

  • Mountain view
  • 330 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Deluxe Suite (Junior)

Deluxe Suite (Junior) | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite (Junior)

  • Mountain view
  • 90 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite (Gotthard)

Suite (Gotthard) | Premium bedding, down duvets, pillow-top beds, free minibar items

Suite (Gotthard)

  • Mountain view
  • 350 sq m
  • Sleeps 10
  • 5 King Beds

View all photos for Suite (Oberalp)

Suite (Oberalp) | Premium bedding, down duvets, pillow-top beds, free minibar items

Suite (Oberalp)

  • Mountain view
  • 195 sq m
  • Sleeps 7
  • 3 King Beds

View all photos for Deluxe Suite (Grand)

Deluxe Suite (Grand) | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite (Grand)

  • Mountain view
  • 190 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Suite

  • Mountain view
  • 95 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room (Grand)

Deluxe Room (Grand) | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room (Grand)

  • Mountain view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, pillow-top beds, free minibar items

Deluxe Room

  • Mountain view
  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

The Chedi Andermatt

Winter wonderland with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to The Chedi Andermatt for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
The Chedi Andermatt offers 123 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 hot tubs are on site along with an indoor pool and an outdoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 10 treatment rooms, including rooms for couples. Services include sports massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room. Children under 16 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
During your stay at The Chedi Andermatt, you're just a quick walk from Gütsch. Features include free breakfast, free WiFi in public areas and free train pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the 3 hot tubs
  • Treat yourself to manicures and pedicures, Thai massages or aromatherapy at The Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Gütsch and Passstraße Slope
  • Free train station pick-up and ski shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 hot tubs after a day on the slopes. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. The Chedi Andermatt helps provide the perfect winter holiday with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. This luxury hotel also offers an indoor pool, an outdoor pool and a sauna. Parking is available for a fee.

This 5-star Andermatt hotel is smoke free.

Guests are served a free buffet breakfast daily.
The Chedi Andermatt has a restaurant on site.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Secured, covered valet parking on site (CHF 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mountain biking
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 25 April 2025 to 2 May 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CHF 50 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 55 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 240.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1020.00 per vehicle (return, maximum occupancy 2)
  • Valet parking fee: CHF 30 per day
  • Pet fee: CHF 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 240.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The Chedi Andermatt offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Andermatt Chedi
Chedi
Chedi Andermatt
Chedi Hotel
Chedi Hotel Andermatt
Chedi Andermatt Hotel
The Chedi Andermatt Hotel
The Chedi Andermatt Andermatt
The Chedi Andermatt Hotel Andermatt

The Chedi Andermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 212 out of 256 reviews
Rating 8 - Good. 30 out of 256 reviews
Rating 6 - Okay. 9 out of 256 reviews
Rating 4 - Poor. 2 out of 256 reviews
Rating 2 - Terrible. 3 out of 256 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the best resort in Switzerland. I adored our time spent there.
Stayed 3 nights in Nov 2024

10/10 Excellent

JARICK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very luxurious hotel with incredible views, restaurants and amenities! I love the indoor and outdoor pools and especially the hydrotherapy room. Highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
World class resort. Will be returning. Only complaint is the change to an Omakase only menu for The Japanese Restaurant, and the room above the underground parking was quite noisy with cars and bikes. There were plenty of vacant rooms, it would have been nice to stay on a quieter side.
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a luxurious, friendly and well equipped hotel. We couldn’t recommend it more highly - from the moment we arrived to check in we knew we had made the right decision. The place is the height of luxury, our suite was simply superb and the dining experience, spa and treatments and staff were absolutely wonderful. Fully recommend to anyone looking for a luxury break
Stayed 2 nights in Aug 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Switzerland

Every detail in this hotel is meticulous and beautiful. The room is very spacious and relaxing. The spa looks a little bit like a Japanese temple. In general the hotel design is heavily influenced by Japanese culture which I find to be gorgeous. The service is also impeccable. We are vegan and the staff helped us find many wonderful options for us to eat. They even made me a vegan cake for my birthday. The surrounding of the hotel had many beautiful places to explore. I highly recommend the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for my family and I. The staff were very friend and paid attention to all details. The hotel room was very pretty and cozy. Lot’s of excellent amenities to choose from. We will definitely be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendid Chedi

Excellent location for summer or winter vacation. Well organised accommodation, plenty of room and facilities second to none. Staff very helpful and approachable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We Will Be Back!

Everything was amazing ! From check in to check out , and everything inbetween was perfect for us. The spa was lovely , the food was amazing
Stayed 1 night in May 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10! 10! 10!

Everything was perfect! Wonderful Staff. Perfect ambience & beautifully styled, treat yourself!
Stayed 1 night in Apr 2024

10/10 Excellent

Rhona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been going to the chedi in andermatt since 2018 and it’s always been one of our favourite holiday hotels. Great service and great property. You pay for what you get here. You pay a lot and get a lot :)
Stayed 7 nights in Feb 2024

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Very disappointed that very few advertised items - like fireplace, tea and coffee and tv and stereo never worked during during our stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Mai

Stayed 1 night in Jan 2024

10/10 Excellent

Ma Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stellar hotel perfect for winter holiday

Our stay was a dream, a top-notch place for winter holidays. The hotel is stellar in design, service and food.
Stayed 4 nights in Jan 2024

10/10 Excellent

Kevin

Liked: Staff & service, amenities, property conditions & facilities
Immaculately maintained with food, staff, and services that exceed all expectations.
Stayed 3 nights in Dec 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Chedi is beautiful. Loved their pools, walkable to everything in town, and easy hikes. We got stuck in the rain one night and the hotel sent a car to pick us up which was so nice.
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
Just such a great experience, the moment we were greeted for check in, the most smoothest check in with got towels to wash your hands, chocolate, and tea. Just wow! Thank you and your team. Well done!
Stayed 2 nights in May 2023

10/10 Excellent

Mark

Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever! Worth every cent!
Stayed 2 nights in Mar 2023

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Excellent hotel

The hotel staff were great, the hotel is beautiful and located at the best location. Can’t wait to come back
Stayed 3 nights in Jan 2023

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2023

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic