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Radisson Hotel & Conference Centre West Edmonton

2.5 star property

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Photo gallery for Radisson Hotel & Conference Centre West Edmonton

Indoor pool, pool loungers
Interior entrance
Restaurant
Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Premium bedding, Select Comfort beds, individually furnished, desk
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18035 Stony Plain Road, Edmonton, AB, T5S 2C3
  • Place, West Edmonton Mall
    ‪2 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪4 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, individually furnished, desk

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(100 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly) | Premium bedding, Select Comfort beds, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Suite with Kitchenette and Sofa Bed, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

1 Bedroom Suite with Kitchenette and Sofa Bed, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite with Kitchenette, 1 Queen Bed, Non Smoking

Premium bedding, Select Comfort beds, individually furnished, desk

Studio Suite with Kitchenette, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Queen Bed

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About this property

Radisson Hotel & Conference Centre West Edmonton

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Radisson Hotel & Conference Centre West Edmonton offers 163 accommodations with coffee/tea makers and a hairdryer. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The shopping around Radisson Hotel & Conference Centre West Edmonton gets high marks from our customers. During your stay, you'll be close to West Edmonton Mall. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Just a 3-minute drive from West Edmonton Mall and a few minutes from Fantasyland
  • Pets welcome for a fee (restrictions apply)
Radisson Hotel & Conference Centre West Edmonton offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 118403 square feet (11000 square metres) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Radisson Hotel & Conference Centre West Edmonton. Free self parking is available.

This Edmonton hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.
Radisson Hotel & Conference Centre West Edmonton has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 118,403 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 300.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults and CAD 15 to 30 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast West Edmonton Hotel
Coast West Edmonton
Coast West Edmonton Hotel Conference Center
Coast West Edmonton Hotel Conference Centre
Radisson Hotel Conference Centre West Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel
Radisson Hotel & Conference Centre West Edmonton Edmonton
Radisson Hotel & Conference Centre West Edmonton Hotel Edmonton

Radisson Hotel & Conference Centre West Edmonton Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 881 out of 2344 reviews
Rating 8 - Good. 566 out of 2344 reviews
Rating 6 - Okay. 390 out of 2344 reviews
Rating 4 - Poor. 228 out of 2344 reviews
Rating 2 - Terrible. 279 out of 2344 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dina, Edmonton

Liked: Cleanliness, staff & service
Accomodating check in.
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Stayed 3 nights in Dec 2025

8/10 Good

Veralyn Macnab

Stayed 1 night in Dec 2025

10/10 Excellent

Hudson

Stayed 1 night in Dec 2025

10/10 Excellent

Sadrack

Liked: Cleanliness, staff & service
Everything was great,
Stayed 2 nights in Dec 2025

2/10 Terrible

Sukhpreet

Stayed 1 night in Jan 2026

8/10 Good

Sara

Travelled with family
Liked: Property conditions & facilities
I hate doing surveys
Stayed 5 nights in Dec 2025

2/10 Terrible

Dwayne

They wanted $300 even though it was prepaid through Expedia.
Stayed 2 nights in Nov 2025

2/10 Terrible

Avneet

Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience. When I first arrived they told me they had no pet friendly rooms, this was despite me calling a month in advance about needing a pet friendly room. Upon arguing they finally gave me two rooms which few minutes ago they said they didn’t have. The rooms provided were far away from reception and almost at the end and inconvenient. They were dirty. My bathroom door had a giant hole that was covered with a tape. Looked like a broken down BnB. They offer no breakfast. There is a restaurant which is not part of the hotel so they take no responsibility for it. There is no water in the room and you have to pay extra for it. Coffee supplies were missing. Thankfully the next day I met the cleaning lady and she gave me the coffee supplies I needed. Support staff is sweet but reception is terrible. Especially the morning person on 31st Dec was especially rude. She acted like she made an exception for me for giving me a pet friendly room. She seems to have an agenda against her own colleagues. We had to leave early because of work requirements and they refused to refund a day worth stating its through Expedia, this is when they still had to charge me and could easily amend the amount. They are rude, unhelpful and poor managed property. And the morning reception staff is the worst person I have met in my 30 years of living at hotels across the world. Never going there. Avoid this place. A bunch of self entitled people who don’t know what customer service means.
Stayed 4 nights in Dec 2025

8/10 Good

Reid

Stayed 1 night in Dec 2025

2/10 Terrible

Nathaniel

Travelled with partner
Couldn't check in. Being new yearss eve rooms all booked stuck sleeping in vehicle in subzero temps. Not happy at all
Stayed 1 night in Dec 2025

8/10 Good

Hayden

Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and clean
Stayed 1 night in Nov 2025

8/10 Good

Amed

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

6/10 Okay

Joe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
the room was not great. the bedding was not changed from the previous person or persons. The water was off for most of 1 day. fire alarm another day. and no microwave. but the staff were great. my door looked like it was kicked in as well. ohh and the elevator quit which was hard to walk up because my son and I both have disability.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kelsie

Stayed 4 nights in Dec 2025

8/10 Good

Gary, Barrhead

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was O.K. Functional, warm. Bed sheets were stained. They failed to respond to a message sent to them via Expedia. Check in was longer than it should have been because a guest was requesting another room after he find his with the bed-sheets not replaced and garbage all over the room. Seems like this place is suffering from some management issues.
Stayed 1 night in Dec 2025

10/10 Excellent

pallavi

Stayed 1 night in Dec 2025

2/10 Terrible

Curtis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Got to our room late, when to go to bed only to find bed bugs !
Stayed 1 night in Dec 2025

10/10 Excellent

Diana, La Ronge

Stayed 1 night in Dec 2025

10/10 Excellent

Jessie

Liked: Cleanliness, amenities
Check in was fast and they offered more blankets n heaters for this weether for the 1st floor. Which was nice of them.
Stayed 1 night in Dec 2025

10/10 Excellent

Maricel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the hotel is clean and the room is spacious.
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra, Sherwood Park

Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 2 nights in Dec 2025

8/10 Good

Tannis

Stayed 2 nights in Dec 2025