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The Garrison

4.0 star property

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Photo gallery for The Garrison

Exterior
1 bedroom, soundproofing, free WiFi, bed sheets
1 bedroom, soundproofing, free WiFi, bed sheets
Restaurant
Shower, free toiletries, bathrobes, slippers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
High Street, Fort William, Scotland, PH33 6EE
  • West Highland Way
    ‪1 min walk‬
  • Ben Nevis
  • Inverlochy Castle
    ‪5 min drive‬

Room options

View all photos for Garrison Suite

Garrison Suite | 1 bedroom, soundproofing, free WiFi, bed sheets

Garrison Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Triple Room

1 bedroom, soundproofing, free WiFi, bed sheets

Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Garrison Apartments

1 bedroom, soundproofing, free WiFi, bed sheets

Garrison Apartments

9.2 out of 10
Wonderful
(5 reviews)
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Room

9.4 out of 10
Exceptional
(16 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Double Room

8.4 out of 10
Very good
(21 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Disability Access

Triple Room - Disability Access | 1 bedroom, soundproofing, free WiFi, bed sheets

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Restaurant

The Caledonian Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.6 out of 5, Good, 1,206 reviews
The price is CHF 96
includes taxes & fees
19 Oct - 20 Oct
The Caledonian Hotel

About this property

The Garrison

Hotel in Fort William with 24-hour front desk and coffee shop/cafe
A bar/lounge, a coffee shop/cafe and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
The Garrison offers 41 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Garrison's great location. During your stay, you're just a quick walk from Loch Linnhe. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests have great things to say about the location and the breakfast
  • Steps from Loch Linnhe and West Highland Way
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Garrison also features tour/ticket assistance, express check-in, and express check-out.

This 4-star Fort William hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 26 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

Reviews

The Garrison Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 874 reviews
Rating 8 - Good. 239 out of 874 reviews
Rating 6 - Okay. 81 out of 874 reviews
Rating 4 - Poor. 35 out of 874 reviews
Rating 2 - Terrible. 16 out of 874 reviews

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little tricky finding the reception area due to the conversion from a garrison. Limited parking, but public parking nearby. Had a great breakfast and wonderful service. Couple of craft beer options in the full bar. Room was small but comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the jail/garrison theme to this hotel! Such a fun atmosphere! We LOVED their morning breakfast - one of our favorite from the trip! Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make this small hotel a pleasant stay
Stayed 3 nights in Jun 2025

6/10 Okay

Sharon, White Rock

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Kinjal, Milpitas

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Great location but apartment was highly overpriced at about $500 per night with basic necessities such as a simple toilet paper holder and laundry capsules. No dishwasher either. If you stay in the apartments you have to fend for yourselves. Incredibly expensive for what it’s worth.
Stayed 2 nights in Jun 2025

4/10 Poor

Adam

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The online photos did not accurately reflect the apartments, which were actually in a separate building located about a three-minute drive from the main hotel. While the bedding was clean, the rest of the apartment appeared rougher than the pictures suggested. The overall value did not justify the price. Additionally, at check-out, I was unexpectedly informed of a £55 cleaning fee, which had not been disclosed during booking or check-in. Needless to say, I would not choose to stay at this property again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Warren

Stayed 2 nights in Jun 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
My room was very cozy! Such a lovely big window and the comfiest bed. Thanks for a great stay after a long train ride.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel and i would stay there again.
Stayed 1 night in May 2025

6/10 Okay

Tyler

Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment with the view of the loch. Great location. Walkable to the street that has the restaurants and shopping. Check in was very easy.
Stayed 2 nights in May 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
T
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay; friendly staff and location to restaurants and shopping. Pleasantly surprised and highly recommend this property.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic work thanks
Stayed 2 nights in Jun 2025

6/10 Okay

Nizam

Travelled with group
Liked: Cleanliness

Overpriced

For the price charged, I expected more of the basics such as daily cleaning of the room, replenishment of drinking water, etc.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping and restaurants and safe.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Nice room.
Stayed 1 night in May 2025

6/10 Okay

Lydia

Travelled with family
Liked: Property conditions & facilities

Customer Service Seriously Lacking

If you reserve a suite, it doesn’t mention that it’s in a separate building and there is no elevator. You have to walk, drag your bags behind the main building on pavement that has potholes and carry your bags up 1 or 2 flights depending what floor you are on. They will help you if you ask. My sister-in-laws room in the main building, (which was less money), had breakfast included. My suite did not. Hotels.com says you can get a “to-go” breakfast for £10. They told me they never heard of this and would not honor it. The regular breakfast cost £17.50 per person. I must say it was an excellent breakfast. Both rooms stated that they had king size beds. The room in the main building had a “super-king” and my suite had a “king”. The “super-king” is a regular king size bed in the US and the “king” is a queen size in the US. When mentioning all of these discrepancies to the employees at reception, not one of them offered an apology or claimed any responsibility. When I asked to speak to the manager, they didn’t offer to alert them and instead said they would mention the problems. They did give us one complimentary breakfast for two. When checking out, I told them the microwave didn’t work in my room. The very rude employee said “you have to pull it out from the wall and check the back”. Really!! No apology?! How am I supposed to know this?? Put a sign up then! The hotel had some good amenities including, free drinks and snacks in the room and specialized coffees in the restaurant.
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
The apartment was nice and it was easy to get places. Note that you are not in the hotel and do not have hotel amenities. This is fine, I just did not realize it when booking.
Stayed 2 nights in May 2025

8/10 Good

Michael, Wichita

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to all things Fort William! Would definitely stay there the next time we are in Fort William!
Stayed 1 night in May 2025

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Below Expected Standard

Not worth the price, very small room and very expensive. Decoration was tired with many marks and worn out furnishings.
Stayed 3 nights in May 2025