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The Garrison

4.0 star property

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Restaurant
Restaurant
Soundproofing, free WiFi, bed sheets
Exterior
Soundproofing, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
High Street, Fort William, Scotland, PH33 6EE
  • Place, West Highland Way
    ‪1 min walk‬
  • Place, West Highland Museum
    ‪4 min walk‬
  • Place, Great Glen Way
    ‪8 min walk‬

Room options

View all photos for Superior Room

Soundproofing, free WiFi, bed sheets

Superior Room

9.2 out of 10
Wonderful
(21 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Soundproofing, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(26 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room - Disability Access

Triple Room - Disability Access | Soundproofing, free WiFi, bed sheets

Triple Room - Disability Access

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Soundproofing, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Garrison Apartments

Soundproofing, free WiFi, bed sheets

Garrison Apartments

9.0 out of 10
Wonderful
(6 reviews)
  • 14 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Garrison Suite

Garrison Suite | Soundproofing, free WiFi, bed sheets

Garrison Suite

9.0 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Garrison

A bar/lounge, a coffee shop/cafe and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
The Garrison offers 41 accommodations with complimentary bottles of water and complimentary bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of The Garrison's great location. During your stay, you're just a quick walk from West Highland Way. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, a lift and TV in a common area
  • Guests have great things to say about the location and the breakfast
  • Steps from Loch Linnhe and West Highland Way
  • Dogs welcome for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Garrison also features tour/ticket assistance, express check-in, and express check-out.

This 4-star Fort William hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 27 December:
  • One of the dining venues
The property will be renovating from 26 October 2025 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Garrison Hotel Fort William
Garrison Fort William
The Garrison Hotel
The Garrison Fort William
The Garrison Hotel Fort William

The Garrison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 994 reviews
Rating 8 - Good. 276 out of 994 reviews
Rating 6 - Okay. 100 out of 994 reviews
Rating 4 - Poor. 42 out of 994 reviews
Rating 2 - Terrible. 18 out of 994 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very welcoming! The hotel was very clean, nice decor. A good selection of complimentary snacks were in the room. There was renovations going on but this did not have a negative impact on the stay. I would definitely stay here again.
Stayed 1 night in Feb 2026

6/10 Okay

Andrew, Burland

Travelled with partner
Liked: Cleanliness
The amount of buildings work and its impact on services was not clear . The hotel is fairly well appointed and help was fine but we would not have booked this site had we fully understood the disruption
Stayed 2 nights in Feb 2026

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Very clean great location helpful staff Limited parking made it lose a star
Stayed 2 nights in Feb 2026

6/10 Okay

ADAM

Parking not enough due to hotel renovations taking place currently. Be ready to pay £10.00 to park across the road for the night.
Stayed 1 night in Feb 2026

8/10 Good

Brian

Stayed 3 nights in Feb 2026

6/10 Okay

Kirsty

Travelled with family
Disliked: Amenities
The breakfast area and bar were closed, huge renovation going on. They did send a message to say about the renovations but I wasn't aware it was so extensive and there would be no breakfast or bar area as this wasn't in the email.
Stayed 1 night in Feb 2026

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean spacious room with good facilities & a comfortable bed. The staff were fantastic & kindly treated us to a bottle of prosecco for my wife's birthday as a surprise treat.
Stayed 2 nights in Jan 2026

4/10 Poor

Ryan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is being refurbed. No restaurant or bar/lounge. Wasn’t made aware of this for the booking.
Stayed 1 night in Feb 2026

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities
We booked to stay in a suite which was a great choice. Beautiful, newly renovated and well appointed. The bed was comfortable, lovely large shower with toiletries and fluffy towels, a neat kitchenette with fridge coffee machine kettle and microwave also fully stocked with plates and cutlery. The restaurant was closed due to renovations but breakfast was served to our room. With booking a suite we had a dining area and lounge which made all the difference. It would be easy to spend a week here and it not cost too much with having all the facilities. Highly recommend staying!
Stayed 1 night in Jan 2026

10/10 Excellent

Kellea

Stayed 2 nights in Jan 2026

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going through renovations. What was served to the room was satisfactory.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very comfortable and clean. The staff did a great job making us feel welcomed and making sure that we had everything we needed for our stay. It was a short walk to a great selection of restaurants and bars (pubs). We had a great stay at this hotel.
Stayed 1 night in Dec 2025

4/10 Poor

Ewan

Stayed 2 nights in Dec 2025

10/10 Excellent

heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

8/10 Good

Grahame

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and close to the high Street. The views were lovely
Stayed 2 nights in Dec 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. New, clean and spacious. Stair access to suites could be an issue for large suitcases but no issues with carry on luggage used for our road trip.
Stayed 1 night in Jan 2026

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 2 nights in Dec 2025

8/10 Good

Cyndi Maris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities are superb.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 1 night in Nov 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Garrison apartments were lovely! Clean, great view and everything seemed new! Love laundry availability!! Staff very friendly. Check in was super easy. Recommend for your visit to Fort William
Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 1 night in Dec 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The super king size bed was incredibly comfortable and the room was really cosy. Went up to Fort William from Edinburgh for a birthday trip and had a hike round Glencoe. The cosiness and heating in the room meant we were able to warm up quickly when returning to the hotel. We were also left a lovely bottle of bubbly and a birthday card! Thank you so much for this! Small details make such a big difference<3
Stayed 2 nights in Nov 2025

8/10 Good

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very nice well equipped rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, amenities
Really nice welcome and great rooms.
Stayed 1 night in Dec 2025