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Voco Gold Coast

4.5 star property

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Photo gallery for Voco Gold Coast

Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast served
2 outdoor pools, open 6:00 AM to 9:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
31 Hamilton Avenue, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪1 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Mountain View

9.2 out of 10
Wonderful
(7 reviews)
  • River view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View | Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(77 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Double Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Mountain View

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Voco Gold Coast

3 restaurants, 2 outdoor pools and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Voco Gold Coast offers 389 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Voco Gold Coast. During your stay, you'll be connected to the convention centre and just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the beach and the breakfast
  • Steps from SkyPoint Observation Deck and 5 minutes on foot from Surfers Paradise Beach
Voco Gold Coast offers its guests 2 outdoor swimming pools and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 9 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Voco Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Waves Buffet Restaurant – This buffet restaurant only serves breakfast. Reservations are required.
Cliffords Grill & Lounge – This restaurant only serves dinner. A children's menu is available. Reservations are required. Open selected days.
Social House – This bar serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cliffords Grill & Lounge
  • Social House
  • Waves Buffet Restaurant

Things to do

  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Watermark
Watermark Hotel Surfers Paradise
Watermark Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel
VOCO Gold Coast Formerly Watermark Hotel Surfers Paradise
VOCO Gold Coast Formerly Watermark Surfers Paradise
VOCO Gold Coast Formerly Watermark
VOCO Gold Coast Formerly Wate
voco Gold Coast formerly Watermark Hotel IHG Hotel
voco Gold Coast formerly Watermark IHG Surfers Paradise
voco Gold Coast formerly Watermark IHG
Watermark Hotel Spa
VOCO Gold Coast (Formerly Watermark)
Voco Gold Coast Watermark Ihg

Voco Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1012 reviews
Rating 8 - Good. 271 out of 1012 reviews
Rating 6 - Okay. 92 out of 1012 reviews
Rating 4 - Poor. 43 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Chris

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Night manager John , was rude nasty , horrible , I checked in 200pm shower , snooze 1030 go have beer , used my issued key card , doors open , John instructed security to make sure I didn’t enter premises, rudely, at volume 5 times accused me , basic theft of card to open door , no checks , no facts , spent next 1hour , with all his theatre, humiliation, frustration, want drama on Gold Coast . I payed good money and was . John needs people skills , hiding like a. I’ll never stay there again
Stayed 1 night in Dec 2025

10/10 Excellent

Basel, Ryde

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel is very clean, very friendly staff, the view from the room was amazing.. the location is amazing, just next to the tram station
Stayed 4 nights in Jan 2026

2/10 Terrible

Santhanaraja

Disliked: Cleanliness, amenities, property conditions & facilities
Air con was not working properly , checkin was slow didnt call us even though promosed
Stayed 3 nights in Jan 2026

10/10 Excellent

Tony

Stayed 3 nights in Jan 2026

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is within walking distance to beach and train stop is right outside hotel. Cavill Street is within walking distance. Hotel is clean, staff is courteous. We got the daily breakfast with our stay. Was worth it. Would stay again.
Stayed 7 nights in Jan 2026

8/10 Good

XUEWEI

Stayed 5 nights in Jan 2026

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always great staff and the room was clean.Also enjoyed use of the pool in the morning was a great stay!
Stayed 1 night in Jan 2026

8/10 Good

Raymond J

Liked: Cleanliness, amenities, property conditions & facilities
Staff courteous. Room clean; river view
Stayed 1 night in Jan 2026

10/10 Excellent

Duc Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2026

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and super helpful reception staff. Great in room dining! Clean and tidy amenities.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vasko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Jan 2026

8/10 Good

peter noel

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 6 nights in Jan 2026

8/10 Good

CUONG

Stayed 3 nights in Jan 2026

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and the play area for kids!
Stayed 6 nights in Jan 2026

10/10 Excellent

Laura Amelia Kay, Carl Michael, Perth

Extremely friendly, welcoming staff. Clean, well presented lobby. We arrived on an early more flight and was greeted by George, who offered to store our luggage until our room was available, gave great info about the local area and travel options, and provided towels to allow us to freshen up after travelling through the night. Daily breakfast buffet provided a great variety and was regularly replenished. Perfect location, close to the beach, shops/restaurants and the tram stops right outside the hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great rooms , very clean and comfortable, great breakfast & the friendliest staff you will ever meet😊
Stayed 5 nights in Jan 2026

8/10 Good

myles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

4/10 Poor

Phillip

Stayed 7 nights in Jan 2026

10/10 Excellent

Gregory

Stayed 4 nights in Jan 2026

10/10 Excellent

Thomas

Stayed 4 nights in Jan 2026

10/10 Excellent

Tina-Louise

Stayed 1 night in Jan 2026

10/10 Excellent

Megan Lisa

Liked: Cleanliness, amenities
Location, easy access to the beach, cafes, restaurants. Friendly service.
Stayed 3 nights in Jan 2026

8/10 Good

FORTUNATE

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Staff were kind and friendly, alwayd smiling. Juan at the front desk was lovely. Tje swimming pool and hot tub was a highlight for my daughtet. Breakfast was good.
Stayed 4 nights in Jan 2026

10/10 Excellent

Namgyu

Stayed 5 nights in Jan 2026

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't fault it
Stayed 1 night in Nov 2025