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Sercotel Palacio De Los Gamboa

4.0 star property

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Photo gallery for Sercotel Palacio De Los Gamboa

Hallway
Exterior
Daily buffet breakfast (EUR 13 per person)
Reception
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Plaza Gamboa s/n, Granada, Granada, 18009
  • Place, Plaza Nueva
    ‪3 min walk‬
  • Place, Granada Cathedral
    ‪3 min walk‬
  • Place, Alhambra
    ‪6 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪22 min drive‬

Room options

View all photos for Basic Room

Basic Room | Minibar, in-room safe, desk, blackout curtains

Basic Room

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room

Classic Room | Minibar, in-room safe, desk, blackout curtains

Classic Room

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

9.0 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout curtains

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 Double Bed

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About this property

Sercotel Palacio De Los Gamboa

Historic hotel connected to the convention centre in Granada with a 24-hour front desk
This smoke-free hotel features self parking, a business centre and conference space. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Sercotel Palacio De Los Gamboa offers 70 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Sercotel Palacio De Los Gamboa's great location. During your stay, you'll be connected to the convention centre and just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by foot from Granada Cathedral and a 2-minute drive from Alhambra
  • Airport shuttle service available for a fee
WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the business-friendly Sercotel Palacio De Los Gamboa. For a fee, parking is available.

This 4-star Granada hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 22 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person

Things to do

  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Accessibility

  • Lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 22 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Sercotel Palacio De Los Gamboa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number H/GR/01267 Modalidad: Ciudad

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hesperia Granada
Hesperia Granada Hotel
Hesperia Hotel Granada
Granada Hesperia Hotel
Hesperia Granada Hotel Granada
Hesperia Granada Hotel
Sercotel Palacio De Los Gamboa Hotel
Sercotel Palacio De Los Gamboa Granada
Sercotel Palacio De Los Gamboa Hotel Granada

Sercotel Palacio De Los Gamboa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1011 reviews
Rating 8 - Good. 336 out of 1011 reviews
Rating 6 - Okay. 69 out of 1011 reviews
Rating 4 - Poor. 19 out of 1011 reviews
Rating 2 - Terrible. 8 out of 1011 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia San

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bed was comfortable. The receptionists were very helpful with tips on where and how to go to the Alhambra and other famous places. There are many good restaurants and shops near the hotel. The Cathedral and the Monasterio de San Geronimo were just a 10-15 min walk.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pavol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

ALLA

Stayed 1 night in Jul 2025

10/10 Excellent

Abdali, kendallville

Stayed 2 nights in Jun 2025

8/10 Good

Mauricio

Liked: Cleanliness, property conditions & facilities
Close to many points of interests.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daryoush

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small centrally located hotel with personal attentive staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful hotel with lovely staff! Great area as well.
Stayed 20 nights in Jun 2025

6/10 Okay

Addis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
el aire acondicionado no baja de 24 grados, lo programas asi para ahorrar, en espana no se estila el aire pero pasamos un calor horrible en la propiedad. tuve que solicitar me pudusieran ventilaor pq no resistiamos el calor
Stayed 1 night in Jun 2025

8/10 Good

thuy, apo

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and the location was good. The shower pressure was good, however the water drained from the tub was slow.
Stayed 3 nights in Jun 2025

8/10 Good

Rochelle

Liked: Cleanliness
Disliked: Amenities
Very bad smell on 3rd floor, also reached inside into the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything excellent at the facility, truly top world class. Only for planning: driving around the area of the hotel is literally impossible.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay close to all the important old parts of the city but in a quiet and accessible location
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Liked: Property conditions & facilities, room comfort
We were greeted most graciously and let into our room well before stated check in time. The room was spotless and comfortable. Breakfast was plentiful and delicious, the location was perfect for exploring Central downtown Granada and the hotel provided luggage storage while we explored on our checkout day. We would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

CINDY

Travelled with family
Location, property and everything was very nice at this hotel. Definitely would recommend and the staff is also very helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Jessi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unique hotel. Nice room. Great location.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Fulton

Travelled with partner
The hotel is centrally located; it is a short walk to Plaza Nuevo, the Cathedral and Alcaiceria. The breakfast was extensive: fresh fruit and juice, tortilla Espanola, ham, cheese, and even cava. The beds were comfortable.
Stayed 2 nights in May 2025

6/10 Okay

Miriam G Crossa

Stayed 2 nights in Apr 2025

10/10 Excellent

Juan-Carlos, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and the hotel rooms are spacious , clean and very comfortable. We experienced the country blackout event during our stay and the staff was very supporting and safe at all times !! Parking is very convenient. Highly recommended. We were 3 couples in 3 rooms and 1 senior couple and accessibility was provided
Stayed 2 nights in Apr 2025

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service
Amazing central location, very nice staff, great and spacious room, great breakfast and coffee (which does not happen often). Highly recommended!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kaylee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Central location, quiet clean rooms and lovely staff! Totally recommend!
Stayed 2 nights in Apr 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities

Great location. Hard beds

The hotel was in an excellent location, moments from the Moroccan market & the Cathedral. There were lots of bars & restaurants close by. Our room overlooked a courtyard towards the rear of the hotel & was very quiet The bed was very hard which meant that I did not sleep very well. Welcoming staff, decent breakfast. There were no tea & coffee.making facilities in the room, though there was a minibar. It was my birthday while we were there & they delivered a plate of fruit to our room. I would rate this hotel as a good 3.5*, not a 4*.
Stayed 4 nights in Apr 2025

10/10 Excellent

Baltazar

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot , clean, central, beautiful old builidng
Stayed 2 nights in Apr 2025

10/10 Excellent

EDWARD

Stayed 2 nights in Apr 2025

10/10 Excellent

Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a palatial feel. Everything's marble and ornate. It's conveniently located in the center of the city, and there are lots of restaurants and cafes nearby. It's close to many of the top attractions, but it's quiet. Getting to the parking garage is an adventure; you really have to follow their detailed instructions to have any hope of getting there. Rooms are quiet and well appointed, staff are friendly and all speak good English.
Stayed 2 nights in Apr 2025