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Jetwing Jaffna

4.0 star property

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Photo gallery for Jetwing Jaffna

Restaurant
Property video
Lobby sitting area
Deluxe Room | View from room
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
37, Mahatma Gandhi Road, Jaffna, 40000
  • Place, Jaffna Clock Tower
    ‪3 min walk‬
  • Place, Sri Nagavihara International Buddhist Centre
    ‪10 min walk‬
  • Place, Jaffna Fort
    ‪15 min walk‬

Room options

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

9.6 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • Sleeps 3

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About this property

Jetwing Jaffna

Hotel in Jaffna with 24-hour front desk and restaurant
A restaurant, a bar/lounge and 24-hour room service are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Jetwing Jaffna offers 55 accommodations with minibars and a safe. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Jetwing Jaffna. During your stay, you're just a quick walk from Jaffna Clock Tower. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Jaffna Clock Tower and 6 minutes on foot from Jaffna Public Library
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Jetwing Jaffna. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Jaffna hotel.

Jetwing Jaffna has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Jetwing Jaffna

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children for meals. Children ages 5-11 are charged 50% of the meal rate when sharing existing bedding.
Property Registration Number PV 74030

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Jetwing Jaffna Hotel
Jetwing Jaffna

Jetwing Jaffna Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 188 reviews
Rating 8 - Good. 60 out of 188 reviews
Rating 6 - Okay. 17 out of 188 reviews
Rating 4 - Poor. 4 out of 188 reviews
Rating 2 - Terrible. 4 out of 188 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Sagini

Stayed 3 nights in Jun 2025

4/10 Poor

Sharma

Stayed 1 night in Jun 2025

10/10 Excellent

Kausalai

Travelled with family
Liked: Amenities
Jetwings Jaffna was an absolutely awesome hotel. Food was perfect. Service was outstanding. We will be back for sure!!
Stayed 1 night in Jun 2025

6/10 Okay

Gerard, sutton

Stayed 1 night in Jun 2025

10/10 Excellent

Pragash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jan 2025

4/10 Poor

Keith

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The food was fantastic but the rooms were very small, piad and booked for 3 nights but only stayed 2 nights.
Stayed 3 nights in May 2025

8/10 Good

Daniel, Le Grand Saconnex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Rhys

Travelled with family, Travelled with family and small children
Great service. Brilliant drinks in the rooftop bar. Tasty food!
Stayed 2 nights in Apr 2025

10/10 Excellent

Carmeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Taufiq

Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandaruwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent three nights at Jetwing Jaffna on a trip to the peninsula. I grew up in Sri Lanka, but, never had been to Jaffna and I wanted to visit. Jet wing is a great base around which to plan a trip to Jaffna. It is new, rooms are fantastic, staff is very friendly and helpful. Restaurant and the food is exceptional. If you go there, try to get the Jaffna Seafood buffet. Unbelievable! Very convenient to drive or take a rental car to rest of Jaffna. Also walkable to the main city attractions including the bustling market. If I go back to Jaffna, I’ll definitely stay at jetwing again.
Stayed 3 nights in Mar 2025

8/10 Good

Muhunthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Sharmila

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Charitha

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff and a super vibe too in the center of Jaffna town.
Stayed 1 night in Feb 2025

10/10 Excellent

San

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and very helpful staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Sashitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You could say: Had a fantastic stay at this property! The location was excellent, the rooms were clean and comfortable, and the service was top-notch. Highly recommend for anyone looking for a relaxing and enjoyable experience! great views, friendly staff, good amenities.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sri

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed an excellent stay albeit a short one, at Jetwing, Jaffna. The facility was excellent, meals and menu superb and the staff deserve compliments due to their efficiency and friendliness. Highly recommended. Will repeat our experience on another occasion.
Stayed 2 nights in Jan 2025

6/10 Okay

Mithun

Liked: Staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A much needed night of comfort and luxury

After staying in budget accommodation for a long time while travelling, I needed a night of comfort and luxury - which Jetwing Jaffna delivered! Very comfortable bed, great shower, lovely staff.
Stayed 1 night in Jan 2025

6/10 Okay

CHAMARA

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Kithmie

Stayed 2 nights in Dec 2024

10/10 Excellent

Partheban

Stayed 3 nights in Nov 2024

8/10 Good

Kalpana

Liked: Cleanliness
Stayed 4 nights in Oct 2024

10/10 Excellent

Sinnarajah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, value for money
Stayed 2 nights in Nov 2024

10/10 Excellent

Karalas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and very neat place.
Stayed 1 night in Oct 2024