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Quality Suites Lansing West

2.5 star property

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Photo gallery for Quality Suites Lansing West

Lobby
Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds
41-inch TV with cable channels
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
901 Delta Commerce Dr, Lansing, MI, 48917
  • Place, Horrocks Farm Market
    ‪6 min walk‬
  • Place, Lansing Mall
    ‪3 min drive‬
  • Place, Lansing Center
    ‪11 min drive‬
  • Airport, Lansing, MI (LAN-Capital Region Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(54 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.8 out of 10
Good
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Suite, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Quality Suites Lansing West

Hotel in Lansing with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. Housekeeping is available on request.
Quality Suites Lansing West offers 115 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Quality Suites Lansing West gets high marks from our customers. During your stay, you're just a quick walk from Horrocks Farm Market. Free WiFi in public areas, free self-parking and a gym are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 9 minutes on foot from Horrocks Farm Market and a 3-minute drive from Lansing Mall
  • Dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. A fitness centre, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Quality Suites Lansing West. Free self parking is available. A complete renovation of Quality Suites Lansing West was completed in April 2019.
Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Handrails in stairways
  • Lift
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - April 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.00 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Suites Hotel
Quality Suites Hotel Lansing
Quality Suites Lansing
Lansing Quality Inn
Quality Inn Lansing
Quality Suites Lansing Hotel
Quality Hotel Lansing
Quality Suites
Quality Suites Lansing Hotel
Quality Suites Lansing Lansing
Quality Suites Lansing Hotel Lansing

Quality Suites Lansing West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 225 out of 1000 reviews
Rating 6 - Okay. 100 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing at this time
Stayed 1 night in Jun 2025

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
CLEAN, WELL LAID OUT AND EXCELLENT CUSTOMER SERVICE
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Very quiet and clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Antoine, Kentwood

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with shopping near by. Room was amazing and spacious. Breakfast was pretty good.
Stayed 3 nights in Jun 2025

4/10 Poor

Anthony

Liked: Cleanliness, staff & service
Given a with full of flys and the window open,,, got another room smelled like cat piss on the bed so I took my blanket out of my car
Stayed 1 night in Jun 2025

6/10 Okay

Cristina

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
The pros: The price can't be beat, breakfast included, great location, and GREAT staff. The cons: The rooms were a bit run down, furniture was worn and dirty, and the rooms weren't very clean. Also, despite being a smoke free facility, the original room I was given smelled like cigarettes, and the second room smelled heavily of pot. I HATE complaining and wouldn't have if my allergy wasn't so severe. Thankfully the staff was so gracious and helped me find a room that worked, and the third room we tried didn't stink (and was actually clean). I would stay there again in a bind, especially given how cheap it was, however I would look for a better option first before coming here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Stayed 2 nights in Jun 2025

10/10 Excellent

Anita

Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Stayed 3 nights in Jun 2025

8/10 Good

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet, and the staff were excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Anita

I lovebitnhere the employees are great and they spoil.me with there clean home away from home welcoming.
Stayed 1 night in Jun 2025

10/10 Excellent

Anita

Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Stayed 3 nights in Jun 2025

6/10 Okay

Catharina

Stayed 1 night in May 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 3-floor lobby openness in the center with rooms around. Beautifully decorated. The bathroom needed some cleaning around the baseboards. Bed was clean and comfortable.
Stayed 1 night in Jun 2025

2/10 Terrible

Suzette, Presque Isle

Travelled with partner
Disliked: Amenities
This hotel is extremely run down. There are maintenance issues in several rooms and lobby areas that need cleaning(elevator for one).
Stayed 1 night in Jun 2025

6/10 Okay

Katherine

Business traveller
Liked: Staff & service
Disliked: Amenities
The free breakfast was terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionists are so helpful and cater to every need you could ever have. It's so quiet and everyone is respectful of each other's privacy. If theres any hotel in this area I would come back to it would be THIS Quality Inn
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay. Love the area and the breakfast is quite tasty.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price. You could tell the rooms were a little older, but the overall property was a great value for the price.
Stayed 1 night in Jun 2025