10. Okt. 2023 von Franck Fleury
Dear Alexander, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager
19. Okt. 2022 von Franck Seguin, General Manager
Dear Janine,Thank you for sharing your feedback with us. Please find my apologies for the caused inconvience during your stay. I have noted well your remarks and I will take necessary actions. Kind regards, Franck Seguin, General Manager
5. Jan. 2023 von Franck Seguin, General Manager
Dear Henrik,Thank you very much for sharingg your feedback with us.Kind regards,
17. Juli 2022 von Franck Seguin General Manager
Dear Mister, We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
10. Juni 2022 von Franck Seguin General Manager
Dear Damian, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
4. Feb. 2022 von Franck Seguin
Many thanks for the wonderful rating.
26. Aug. 2021 von Franck Seguin, General Manager
Dear Valuable Guest, Thank you for talking your time and leave us a feedback about your last stay. Kind regards, Franck Seguin, General Manager
29. Juni 2021 von Franck Seguin
Dear Guest, we would like to thank you for your positive comment. Kind regards, Franck Seguin, General Manager
19. Okt. 2020 von Franck Seguin
Dear valuable guest, Thanks a lot for your wonderful rating. Best regards, Franck Seguin General Manager