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Astoria Lucerne

4.0 star property

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Photo gallery for Astoria Lucerne

3 bars/lounges, rooftop bar
Reception
Design Twin Room (Panoramic View) | In-room safe, desk, free cots/infant beds, free WiFi
3 bars/lounges, rooftop bar
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Gym

Explore the area

View in a map
Pilatusstrasse 29, Lucerne, 6003
  • Place, Chapel Bridge
    ‪5 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, KKL Lucerne
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(17 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 King Bed (King)

In-room safe, desk, free cots/infant beds, free WiFi

Standard Double Room, 1 King Bed (King)

8.6 out of 10
Excellent
(25 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Twin Room (Panoramic View)

Design Twin Room (Panoramic View) | In-room safe, desk, free cots/infant beds, free WiFi

Design Twin Room (Panoramic View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds

In-room safe, desk, free cots/infant beds, free WiFi

Standard Triple Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Superior Triple Room

In-room safe, desk, free cots/infant beds, free WiFi

Superior Triple Room

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Astoria Lucerne

Hotel with 4 restaurants, a short walk to Chapel Bridge
Along with 4 restaurants, this smoke-free hotel has a nightclub and 3 bars/lounges. WiFi in public areas is free. Additionally, a health club, a rooftop terrace and a coffee shop/cafe are on-site.
Astoria Lucerne offers 252 air-conditioned accommodations with a safe and complimentary bottles of water. 55-inch flat-screen televisions come with cable channels.

Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us that they can't get enough of the helpful staff at Astoria Lucerne. During your stay, you're just a quick walk from Chapel Bridge. Free WiFi in public areas, 4 restaurants and 3 bars are available.
  • Free WiFi
  • Enjoy Thai cuisine at Thai Garden, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 6 minutes by foot from Chapel Bridge and a 5-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee
There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. A health club, a nightclub, and a rooftop terrace are also featured at Astoria Lucerne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Thai Garden – This restaurant specialises in Thai cuisine.
La Cucina – This restaurant specialises in Italian cuisine.
Mekong – This restaurant specialises in Asian cuisine.
Pacifico – This restaurant specialises in Mexican cuisine.
Penthouse – On-site rooftop bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (CHF 55 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 30 per person
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • La Cucina
  • Mekong
  • Pacifico
  • Penthouse
  • Thai Garden

Things to do

  • Health club
  • Nightclub

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 40 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 30 per person
  • Covered self-parking fee: CHF 55 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

Property is also known as

Astoria Lucerne Hotel
Astoria Lucerne Hotel
Astoria Lucerne Lucerne
Astoria Lucerne Hotel Lucerne

Astoria Lucerne Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 393 out of 797 reviews
Rating 8 - Good. 268 out of 797 reviews
Rating 6 - Okay. 77 out of 797 reviews
Rating 4 - Poor. 33 out of 797 reviews
Rating 2 - Terrible. 26 out of 797 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shraddhanjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, cosy rooms with all amenities. Location is great, all attractions of Lucerne are within walking distance. Great connectivity to station and bus stop, mostly walkable. Local bus stop is right in front of the hotel. Polite and helpful hotel staff. Breakfast spread is also good.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to train station and old town
Stayed 2 nights in Jul 2025

10/10 Excellent

Abraham

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Upscale looking hotel with a/c. Showers are very small like cruise ship
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayantha Ratnakumara

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great location. Room was kept clean and tidy. All staff were very polite and pleasant
Stayed 4 nights in Jul 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Sameer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Good room, great breakfast, average amenities

The room said panoramic view but it was essentially a full glass wall facing the road! And despite being so expensive it offered a combined hair and body wash with no conditioner, shampoo and body lotion. However breakfast was very extensive and very good quality
Stayed 5 nights in Jun 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Amenities
An excellent location with friendly staff and a very clean and welcoming atmosphere. Thank you
Stayed 4 nights in Jul 2025

8/10 Good

Julieann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tatsiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable from train station, and to dream coffee places and dining. Big rooms. Rooftop bar is great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mithu, New Providence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy to walk through from the station. Clean bedroom. Bathroom was small especially the shower stall.
Stayed 1 night in Jul 2025

8/10 Good

Amber-Rae

Travelled with family
Liked: Property conditions & facilities
The hotel itself was fine; there were a couple of things in the room that weren’t great (a stained rug surrounding the bed, and a stained bedsheet). The shower was excellent, as was the breakfast and the staff. The location was also great - it allowed us to walk around the city as much as we wanted and was very convenient for the train station / dock as well. For the price I was expecting something a bit nicer, but it was fine.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rongbang

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2025

10/10 Excellent

Surinder, Princeton

Stayed 2 nights in Jun 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, great hotel!

Wonderful hotel in the perfect location. Would definitely stay there again...could walk everywhere.
Stayed 2 nights in Jun 2025

6/10 Okay

S

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location, walkable to Old Town, train station, etc.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Swarnalatha

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Restaurants and Train stations/Bus stations are walkable distance from this hotel. Rooms were clean.
Stayed 3 nights in Jun 2025

10/10 Excellent

Cody

Stayed 2 nights in Jun 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
5 min away from the old town; clean and a relatively spacious room, great view from the roof top bar. The shower might be difficult to get in or get out of. Small elevators, but I think that is typical in Swiss hotels. Overall, we enjoyed our stay at this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Outstanding!!!!
Stayed 1 night in Jun 2025

6/10 Okay

Shahid

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel is overrated, needs significant upgrade. The room was very small. Most of the staff was polite but one young lady was quite abrupt and unhelpful,
Stayed 2 nights in Jun 2025

8/10 Good

Sindhura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The hotel room is very small and cramped especially with a child and luggage. The staff were okay. The room was clean.
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2025

10/10 Excellent

Greta

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, good location, and clean. The staff was super friendly upon check-in and helped answer any questions we had. The location is convenient, not too far from the train. There are restaurants associated with the hotel and attached but the food wasn't super great and it was pricey.
Stayed 1 night in May 2025

10/10 Excellent

Lier

Travelled with partner
Liked: Cleanliness, amenities
We spent three nights at Astoria Luncerne and really enjoyed our stay. The location was convenient, the room was clean and comfortable. A sweet and cozy spot to relax after exploring the city!
Stayed 3 nights in May 2025