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Holiday Inn Express Luzern - Kriens by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Luzern - Kriens by IHG

Relax in our spacious lobby with a seating area, buffet counter, and large window offering a view of the parking area.
Relax in our stylish lobby with comfortable seating and a view of the outside.
Relax in a serene space with a neatly made bed, TV, and desk for work or leisure.
Relax in our stylish lobby with a seating area, bar, and TV screen.
Collaborative workspace with long tables, computer monitors, and a mix of traditional and contemporary chairs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Am Mattenhof 16, Kriens, LU, 6010
  • Chapel Bridge
    ‪4 min drive‬
  • KKL Lucerne
    ‪4 min drive‬
  • Swiss Transportation Museum
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | 1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed with Sofa bed

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (Pet Friendly)

1 bedroom, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

Similar properties

Two single beds with white linens, a wooden floor, and a wardrobe with a mirror.

ibis budget Luzern City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, (1008)
The price is CHF 222
for 1 room
includes taxes & fees
31 Jul - 1 Aug
ibis budget Luzern City

About this property

Holiday Inn Express Luzern - Kriens by IHG

Hotel with free breakfast, near Chapel Bridge
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business centre and dry cleaning.
Holiday Inn Express Luzern - Kriens by IHG offers 160 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Smart televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Luzern - Kriens by IHG. During your stay, you're just a quick walk from Messe Luzern. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served on weekdays
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Just a 5-minute drive from KKL Lucerne and a few minutes from Chapel Bridge
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces.

A business centre and 3 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express Luzern - Kriens by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Kriens hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Lobby Lounge Restaurant & – This lobby lounge serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French, German, Italian, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 25 per night)
  • Covered parking on site (CHF 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge Restaurant &

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 0.65 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CHF 25 per night
  • Nearby parking fee: CHF 25 per night(164 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Holiday Inn Express Luzern Kriens Hotel
Holiday Inn Express Luzern Kriens
Inn Express Luzern Kriens
Holiday Inn Express Luzern
Express Luzern Kriens By Ihg
Holiday Inn Express Luzern Kriens
Holiday Inn Express Luzern Kriens by IHG
Holiday Inn Express Luzern Kriens an IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Hotel
Holiday Inn Express Luzern - Kriens by IHG Kriens
Holiday Inn Express Luzern - Kriens by IHG Hotel Kriens

Holiday Inn Express Luzern - Kriens by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 534 reviews
Rating 8 - Good. 184 out of 534 reviews
Rating 6 - Okay. 35 out of 534 reviews
Rating 4 - Poor. 18 out of 534 reviews
Rating 2 - Terrible. 10 out of 534 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thiri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Hotel is very near bus stop and there is a Thai restaurant and fast food nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel Recommend to anyone
Stayed 1 night in Mar 2025

10/10 Excellent

Bat-Amgalan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern & Comfortable Hotel

I found the room to be spacious, clean and comfortable. The hotel is very modern and ia 5 minute walk (if that) to the train stop. If I remember correctly Kriens is only 2/3 stops away from Lucerne which I think is a fantastic town. The offer the usual continental breakfast which I found to be fresh each day. Overall I had a really comfortable stay.
Stayed 2 nights in Nov 2024

8/10 Good

Roman, Puerto Plata

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Alles ok, aber Fremd- Parkplatz laufen und dann zu teuer
Stayed 1 night in Jan 2025

2/10 Terrible

Diego

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is EXCELLENT, staff is very nice, breakfast is great. Parking is a little costly at 25/day. But what is very HORRIBLE is internet, so slow can't do anything. 2 Mbps average, when other hotels have 50-100 Mbps and at home I have 300 Mbps. Not even possible to do a zoom meeting, some web pages don't even open. Please UPGRADE your internet!
Stayed 2 nights in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The young ladies at the desk were helpful and kind , room was lovely, would stay again and recommend to friends.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very nice stay, room is spacious and breakfast is very delicious specially croissants
Stayed 3 nights in Oct 2024

8/10 Good

Darla

Travelled with partner, Travelled with group
Excellent breakfast. Stiff beds!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served a wonderful breakfast every morning to start our day off right. Staff was great in all departments. The room was wonderful. Definitely would highly recommend this as a place to sta
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location with proximity to the train station
Stayed 1 night in Oct 2024

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Large ,clean,well equipped room., friendly staff, great secure luggage storage, close to train or bus to go to town centre
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel, solon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't spend much time in the hotel as was exploring but bed was comfortable. Only a 4 minute train ride on the S5 from the Lucerne train station. A convenient Migros across the street as well for some snacks or drinks for the day.
Stayed 7 nights in Sep 2024

10/10 Excellent

Chen Peow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Nice and clean. Location very convenient and just next to train station.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great overall, I'd repeat the stay any other time in the future!
Stayed 4 nights in Sep 2024

10/10 Excellent

Edralin

Travelled with family
Liked: Amenities
Clean and friendly customer service. Excellent breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Myat min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful receptionists and location is great as well.
Stayed 1 night in Sep 2024

6/10 Okay

binaben

Travelled with family
Hotel 3 stops to main town too many bus tours FRONT STAFF RUDE AND LIES TO US !
Stayed 3 nights in Sep 2024

8/10 Good

vipul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prperty is very nearby to kriens train station. It is to move around.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandra

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Uncomfortable beds. Plates for breakfast smelled horrible!!! Really bad. Jesus!!!! I need a chiropractor. Bad experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es un edificio nuevo, por lo cual es más facil que luzca la limpieza y brille su apariencia. Está en un centrito comercial pequeño, donde todo es nuevo como el hotel. Su déficit aparente es que está lejos del centro de Lucerna. Pero es solo aparente porque el hotel te da un pase libre para todos los huéspedes, válido por el periodo de la estadía. A su vez el hotel esta a una cuadra de la estación del tren. El tiempo de demora entre tren y tren va de 1 a 7 minutos y una vez dentro del tren este llega an centro en unos 5'. La ubicación se convierte asi en una ventaja porque por un precio parecido al de un vetusto hotel céntrico puedes alojarte en éste, que es más confortable y tiene los mismos servicios. No tiene heladera, pero en la recepción te dan un box de hielo que te dura toda la noche.
Stayed 2 nights in Aug 2024

10/10 Excellent

dilpreet, sewell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay. Very close to train station
Stayed 1 night in Aug 2024

6/10 Okay

Shikha

Disliked: Cleanliness, staff & service
Not a good vaue for the money.
Stayed 1 night in Aug 2024

10/10 Excellent

SAI MAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good design interior
Stayed 1 night in Aug 2024

8/10 Good

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and great customer service. Great breakfast in the morning! But there was a limited of food options around.
Stayed 1 night in Jul 2024