ibis budget Luzern City

1.5 star property

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Interior
Garden
Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Daily buffet breakfast (CHF 14 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪12 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

Double Room, 1 Double Bed

7.8 out of 10
Good
(69 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room, Multiple Beds

7.8 out of 10
Good
(61 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(23 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

ibis budget Luzern City

Hotel with a 24-hour front desk, near Chapel Bridge
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Chapel Bridge. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 13 minutes by foot from Chapel Bridge and a 5-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 14 for adults and from CHF 7 for children
  • Covered self-parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000086

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1057 reviews
Rating 8 - Good. 388 out of 1057 reviews
Rating 6 - Okay. 199 out of 1057 reviews
Rating 4 - Poor. 65 out of 1057 reviews
Rating 2 - Terrible. 66 out of 1057 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsty

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We booked last minute due to a scam air bnb and we were delighted with I is Budget!! I recommend 100% if you just want a clean, helpful, friendly, safe place to enjoy Lucerne from. Yes - the rooms are small and yes you don’t get the luxuries of non-budget hotels but it’s perfect! The price cannot be beaten for what you get. The breakfast is good: healthy, a variety, and plentiful.
Stayed 2 nights in Jul 2025

8/10 Good

Xu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Abhijit

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of money

The room was terrible. Looks like they converted a 2 bed to 4 bed. Waste of money
Stayed 1 night in Jul 2025

6/10 Okay

Henrik

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Esteban

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lleno las espectativas

Muy bien ubicado y dan lo que ofrecen!
Stayed 2 nights in Jul 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff, good breakfast and very clean.
Stayed 2 nights in Jul 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Extra charge

The room we booked was small, which I expected, more like a small cabin on a ship. The bed was comfortable. My only complaint is that when we arrived at about 12.30pm, we were told that luggage storage was full and early access to our room, which was ready, would be 20 Francs. We were caught, and as I was not feeling well, we paid. Other hotels with similar early check-in rules had previously, with good grace, let us into our room early as we have early check outs, in this case 4.30am. My major concern is that we spoke to reception at checkout about a refund of our 20 Francs and I have messaged the hotel twice and they have not responded. The poor customer is my concern with this hotel. As the luggage storage was full, I feel some good customer service to offset this promised option, as given by others, should have been utilised here.
Stayed 2 nights in Jun 2025

8/10 Good

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
all great.
Stayed 1 night in Jul 2025

10/10 Excellent

Corinne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Man Ki

Liked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Alfonso, Pickering

Good location
Stayed 2 nights in Jun 2025

4/10 Poor

Jun

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room designed for inconveniences and uncomfortableness with only one towel for each person unless asking for the additional. Bedside lights are not working …
Stayed 2 nights in Jun 2025

8/10 Good

SIDDHARTH

Travelled with family
Liked: Cleanliness, amenities
The rooms are small and old . Ok for a one night stay though
Stayed 1 night in Jun 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice for the money
Stayed 3 nights in Jun 2025

6/10 Okay

Kirsi

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

4/10 Poor

Josefine

Stayed 5 nights in Jun 2025

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness
Convenient and on budget. 10-15” walk to City Center. The staff was warm, welcoming, and helpful at all times. Make sure to request your Guest Card to use for free bus travel throughout Lucerne. The bus picks up right outside of the hotel. Breakfast was simple and well prepared. The grocery store next door is also helpful for inexpensive snacks and drinks for your room. Don’t miss The Golden Tour with Pilates-Bahnen. Go early to avoid crowds. We enjoyed the designated swimming area Ufschötti just a 10 minute walk from the hotel. Long summer nights made the lake swims all the better. Last, the walking tour through Alstadt (Old Town) was a fun way to get to know the city. Enjoy Lucerne. We sure did.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend to friends
Stayed 3 nights in Jun 2025

6/10 Okay

Rachit

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Riffat

Liked: Cleanliness, amenities, property conditions & facilities
Place was really good. I been there first time they have a Good customer service and I will visit there again in future
Stayed 1 night in Jun 2025

6/10 Okay

Ridzuan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cheap option compared to other locations arond Luzerne. I arrived early at the hotel, and the hotel allow us to either check in early or leave our luggage with them. Both options require extra payment. The room is quite small but it was ok for me. The toilet an the shower cubicle is separated which I dont mind. However, I find it weird that the door to shower cubible is transparent. Its a bit weird as others in the room can see me showering especially if I'm traveling friends/family.
Stayed 2 nights in Jun 2025

8/10 Good

Elaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but for the price I think it already very good. Clean and great location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jerica

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Amitkumar

Stayed 1 night in Jun 2025