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VILLA EDEN - The Private Retreat

5.0 star property

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Photo gallery for VILLA EDEN - The Private Retreat

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Lobby lounge
Garden
Free toiletries, hair dryer, bathrobes, slippers
Signature Suite (Park) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Bar
  • Parking included
  • Gym

Explore the area

Map
Via Winkel 70, Merano, BZ, 39012
  • Trauttmansdorff Castle Gardens
    ‪8 min walk‬
  • Merano Thermal Baths
    ‪4 min drive‬
  • Merano 2000 Cable Car
    ‪5 min drive‬

Room options

View all photos for Suite (Glamour)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Suite (Glamour)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Prestige)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Junior Suite (Prestige)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden Area (Cocoon)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Suite, Garden Area (Cocoon)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Serenety)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Junior Suite (Serenety)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Fendi)

Suite (Fendi) | Living area | 26-inch flat-screen TV with satellite channels, TV, Netflix

Suite (Fendi)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Park)

Signature Suite (Park) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Signature Suite (Park)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Park View (Petit)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room, Park View (Petit)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Black and White Living)

Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Room (Black and White Living)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Pavarotti)

Suite (Pavarotti) | Frette Italian sheets, premium bedding, down duvets, memory-foam beds

Suite (Pavarotti)

  • Sleeps 2
  • 1 King Bed

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About this property

VILLA EDEN - The Private Retreat

Luxury hotel with winery and full-service spa
Along with an attached winery, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
VILLA EDEN - The Private Retreat offers 30 accommodations with DVD players and minibars. Memory foam beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 26-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Merano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 20 treatment rooms. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology.
During your stay at VILLA EDEN - The Private Retreat, you're just a quick walk from Ortler Ski Arena. Features include free WiFi in public areas, free valet parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy local cuisine and garden views while dining at Eden's Park Restaurant
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, massages or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ortler Ski Arena and 9 minutes on foot from Touriseum museum
  • Airport, railway station and local-area shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A winery is on site. VILLA EDEN - The Private Retreat offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury VILLA EDEN - The Private Retreat. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Merano hotel.

The hotel hosts a free manager's reception daily.
Eden's Park Restaurant – Overlooking the pool and garden, this restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World and the Leading Hotels of the World.

Languages

English, French, German, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free covered valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Eden's Park Restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Optional golf privileges
  • Pilates classes
  • Private wine tours
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas
  • Vineyard
  • Wine tasting room
  • Winery
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vineyard

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.
  • Service fee: 5 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
VILLA EDEN - The Private Retreat offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Villa Eden Hotel Merano
Villa Eden Merano
Villa Eden Leading Park Retreat Hotel Merano
Villa Eden Leading Park Retreat Hotel
Villa Eden Leading Park Retreat Merano
Villa Eden Leading Park Retreat
Villa Eden
Villa Eden The Private Retreat
Villa Eden The Leading Park Retreat
Villa Eden - The Private Retreat Hotel
Villa Eden - The Private Retreat Merano
Villa Eden - The Private Retreat Hotel Merano

VILLA EDEN - The Private Retreat Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and team—very lovely experience for those desiring boutique experience with refinements
View from room
Stayed 1 night in Mar 2025

10/10 Excellent

VICTORIA NEMCHINOVA

Stayed 3 nights in May 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime

The place is extraordinary !!!
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed

I love this place. The decor and the grounds were amazing. I loved the name plate at the dinner tables. I truly enjoyed the spa. It’s a small hotel of 30 rooms and that I like, not crowded. I really enjoyed my stay there and will definitely go back.
Stayed 6 nights in Sep 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the top of Hospitalty I have ever experienced. The garden was more like a huge park neetly taken care of. All up a 10 out of 10. It is actually a health resort. But we did not take advantage of it.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Henrik Karup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unik og afslappende hotelophold.

Et unikt hotel med en hyggelig park, dejlige suiter, opmærksom betjening, god mad med muligheder for fleksibilitet. Det er ikke uden grund, at hotellet er medlem af "Leading hotels". Personalet er altid klar med inspiration til dagens oplevelser.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 2 nights in Mar 2023

10/10 Excellent

Jesper Bøge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus, ro og mad i særklasse.

Uovertruffet. Meget smuk have. Roen er gennemgribende. Værelser, service og restaurant var helt i top. Vores tjener, Raj, var fantastisk. Han leverede på øverste hylde. Maden var i særklasse.
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la struttura è bellissima il personale delizioso e cortese tutto al top
Stayed 1 night in Jan 2020

10/10 Excellent

massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una perla

Splendida struttura, con spa e servizi connessi eccellenti. Personale di alto livello molto preparato e gentile che ti fa sentire sempre a tuo agio. Camere molto spaziose, confortevoli e tranquille. Peccato essere rimasto una sola notte. Un vero hotel a 5 stelle, una perla.
Stayed 1 night in Sep 2019

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2018

10/10 Excellent

Elisabetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rilassante

È stato molto accogliente
Stayed 7 nights in Dec 2017