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Hotel Ritz Ciudad de México

Property class: 3

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Photo gallery for Hotel Ritz Ciudad de México

Breakfast, lunch and dinner served
Lobby
Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Madero 30 Col Centro, Mexico City, CDMX, 6000
  • Place, Palacio de Bellas Artes
    ‪5 min walk‬
  • Place, Alameda Central
    ‪7 min walk‬
  • Place, Zócalo
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪22 min drive‬

Room options

View all photos for Room (Habitación Estándar 2 Camas)

Room (Habitación Estándar 2 Camas) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 2 Camas)

9.0 out of 10
Wonderful
(120 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Habitación Estándar 1 Cama)

Room (Habitación Estándar 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Room (Habitación Estándar 1 Cama)

9.4 out of 10
Exceptional
(47 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Habitación 1 Cama)

Junior Suite (Habitación 1 Cama) | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite (Habitación 1 Cama)

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Ritz Ciudad de México

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site.
Hotel Ritz Ciudad de México offers 113 air-conditioned accommodations with a safe and complimentary bottles of water. Cable televisions are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Ritz Ciudad de México. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Palacio de Bellas Artes and 6 minutes on foot from Alameda Central
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Hotel Ritz Ciudad de México.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
La Terraza – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (MXN 250 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children age 10 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Nearby parking fee: MXN 250 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Hotel Ritz Mexico City
Ritz Hotel Mexico City
Ritz Mexico City
Golden Tulip Mexico City
Tulip Inn Mexico City
Tulip Inn Ritz Mexico Hotel Mexico City
Tulip Inn Ritz Mexico Mexico City
Hotel Ritz Mexico Mexico City
Mexico City Ritz
Hotel Ritz Mexico City
Ritz Ciudad Mexico Mexico City
Hotel Ritz Ciudad de México Hotel
Hotel Ritz Ciudad de México Mexico City
Hotel Ritz Ciudad de México Hotel Mexico City

Hotel Ritz Ciudad de México Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1356 out of 1892 reviews
Rating 8 - Good. 368 out of 1892 reviews
Rating 6 - Okay. 103 out of 1892 reviews
Rating 4 - Poor. 33 out of 1892 reviews
Rating 2 - Terrible. 32 out of 1892 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, amenities
Everyone was really kind and accommodating
Stayed 5 nights in Jan 2026

10/10 Excellent

Maria L.

Liked: Cleanliness, amenities, property conditions & facilities
Excellent nice , clean,close to everything
Stayed 2 nights in Jan 2026

10/10 Excellent

HAILAN

Stayed 1 night in Jan 2026

6/10 Okay

Miguel

Stayed 3 nights in Jan 2026

8/10 Good

michell

Stayed 3 nights in Jan 2026

10/10 Excellent

Karla

Stayed 1 night in Jan 2026

4/10 Poor

Nozar, Walnut Creek

Travelled with family
Disliked: Amenities, property conditions & facilities
Staff were nice. Room was lacking privacy. The bathroom door was almost see thru. Shower curtain was not clean. Worst coffee I ever had, they had a small brewer which was not enough for three guests. We could not charge anything to our room, we had to pay it right away. The entrance to the lobby was from street up the stairs!! I would rate it as a good 2 star hotel. There was no room service. We had to go down to reception to get more towels.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ceyra

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in Jan 2026

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was friendly and polite really clean
Stayed 3 nights in Jan 2026

8/10 Good

xiomara

Stayed 3 nights in Jan 2026

10/10 Excellent

Frederick

Stayed 4 nights in Jan 2026

10/10 Excellent

Azariel

Stayed 1 night in Jan 2026

10/10 Excellent

Luis David

Stayed 1 night in Jan 2026

2/10 Terrible

Mayra, Norwalk

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor quality of attention, I don’t recommend this hotel! I went to CDMX for my birthday and was theworst hotel that I ever stayed!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth, Elgin

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth, Elgin

Stayed 1 night in Jan 2026

10/10 Excellent

Javier, Buena Park

Stayed 2 nights in Jan 2026

10/10 Excellent

Amador, Chicago

Stayed 3 nights in Jan 2026

10/10 Excellent

John, Staten Island

Stayed 6 nights in Dec 2025

10/10 Excellent

meltem

Liked: Cleanliness, staff & service, room comfort
Maalesef New maxico'daki otellerin çoğunda klima sadece soğutmak için kullanılıyor Oysa havanın 6-7 derecelere düştüğü bir zamanda ısıtıcı olmaması enteresan ancak Otel bana portatif kalorifer sağladı Dolayısıyla üşümedim her şey yolundaydı otelle ilgili söyleyebileceğim tek olumsuz şey havlular eski ve çok temiz görünmüyordu ama onun dışında her şey Çok temizdi yatak yastıklar hem temiz hem çok rahattı Üstelik ses ve Işık yalıtımı mükemmeldi ben arka caddeye bakan 5 kattaki odada kaldım gayet geniş Ferah İyi bir odaydı personel mükemmel derecede yardımcı ancak odaya gitmek için resepsiyondan itibaren biraz yürümeniz gerekiyor Ayrıca otelin konumu mükemmel her yere eşit uzaklıkta ve sadece 5 dakika yürüme mesafesinde
Stayed 2 nights in Jan 2026

8/10 Good

Cuauhtemoc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have an incident with a lady in the restaurant who on a mean way she told us that we don't have to take the 2 creamers from the restaurant We returned them but, I work on customer service and rule #1 customer is always right and if the customer would like to do something that is not part of a regular process, you tell politely the customer that you would consult with your upper management. But not be mean, and screaming on you that we should not do whatever they think it's right I hope the hotel fires people with that behavior
Stayed 4 nights in Jan 2026

10/10 Excellent

Maria Del Rosario

Liked: Cleanliness, amenities, property conditions & facilities
jbjkvjk
Stayed 1 night in Jan 2026

8/10 Good

Jorge

Stayed 1 night in Jan 2026

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Near tourist sites as well as plenty of restaurants. The staff was friendly and the woman who cleaned my room went above and beyond when I got sick while on my trip.
Stayed 10 nights in Dec 2025

10/10 Excellent

Indira Viridiana

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort
Buen servicio
Stayed 1 night in Jan 2026