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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
Daily buffet breakfast for a fee
1 bedroom, minibar, in-room safe, desk
Reception
Daily buffet breakfast for a fee

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Piazza della Repubblica
    ‪6 min walk‬
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Place, Porta Venezia
    ‪12 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪53 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.0 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.8 out of 10
Excellent
(45 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Smart Hotel Milano

Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you're just a quick walk from Piazza della Repubblica. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Corso Buenos Aires and a 5-minute drive from Piazza del Duomo
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 436 out of 869 reviews
Rating 8 - Good. 260 out of 869 reviews
Rating 6 - Okay. 100 out of 869 reviews
Rating 4 - Poor. 38 out of 869 reviews
Rating 2 - Terrible. 35 out of 869 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Myrtle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, close to train station.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Got a really great price. Only a few minutes walk from Milano Central station so really well located to get around.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Anthony

Liked: Cleanliness, amenities
The Snack Fridge was a great touch ;)
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities
Clean and the staff was great. Great location
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ibrahim

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, amenities
Room Was nice and clean, basic only had one pillow each very flat ciuld hear everything in hotel and out on street
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Sharada

Liked: Cleanliness, amenities, property conditions & facilities
Smart hotel was clean and very comfortable to stay in. The hotel is close to Milano Central making commuting around the city very easy. I would there again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Ousmane

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel were very friendly and very polite. Clean rooms and great location.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Tariro

Me and my friend visited Milan in December as a little get away before Christmas. We wanted to stay somewhere accessible and affordable but still nice as we were there for 4 nights. When we originally checked in the room was okay but we small for the duration we were there.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Gena

Liked: Cleanliness, staff & service, property conditions & facilities
No coffee and tea service anywhere in the building except for if you buy the breakfast. Room was very functional, but auster
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brant

Liked: Cleanliness, staff & service, amenities
Modern. Clean. Near the main train station. WiFi is fine. Very warm.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ayham

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, with plenty of shops and restaurants around and super close to the Milano Central Station
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Tacito

Liked: Cleanliness, staff & service, amenities
Very good Hotel!! Extremely well located! Next to the Milan’s Central Train/Metro Station. Great restaurants nearby. Now Internally, the room was great!! It is small but we had a carry on luggage and a backpack and it worked out very well!!
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Robert

Disliked: Amenities
Very average hotel. Thin, very soft pillows so uncomfortable. Lots of street noise, so a much higher room would have been better.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Takashi

Liked: Cleanliness, property conditions & facilities
Good!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Michal

Liked: Cleanliness
Very nice close to everything
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room small, staff very helpful. Beds very comfortable and shower great water pressure.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Very easy access to Milan Central Train station and the Metro station. Room is bigger than I had expected.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Walking distance to many amenities.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tamas Jozsef

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very close to the railway and metro station.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Dwayne

Liked: Cleanliness, property conditions & facilities
Clean room. Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very professional staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Rejane

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Felipe

Liked: Cleanliness, property conditions & facilities
I must start saying that this is not a 4 stars hotel! Conveniences and amenities expected for 4 stars hotels are not offered here. Bed is ok, but bad pillows. Staff is not great. Breakfast experience was not good to say the least. I’ve stayed at other hotels in the same area and this was the most underwhelming for sure.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Reidar Anton

Liked: Cleanliness, staff & service, amenities
Very easy and comfortable hotel close to the train station. Comfortable bed and excellent bathroom. Should find an easier breakfast sollution for a person like me that only need a cup of coffee and a cracker….but not a big problem.
Stayed 3 nights in Nov 2025