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Comfort Inn & Suites At Copeland Tower

2.5 star property

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Photo gallery for Comfort Inn & Suites At Copeland Tower

Exterior
Lobby sitting area
Reception
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
2601 Severn Avenue, Metairie, LA, 70002
  • Place, Caesars Superdome
    ‪9 min drive‬
  • Place, Canal Street
    ‪9 min drive‬
  • Place, Bourbon Street
    ‪10 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(45 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Junior Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Inn & Suites At Copeland Tower

Suburban hotel with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and concierge services are on-site. Housekeeping is available on request.
Comfort Inn & Suites At Copeland Tower offers 151 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Comfort Inn & Suites At Copeland Tower. During your stay, you're just a quick walk from Metairie Business District. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 9 minutes by car from Caesars Superdome and 9 minutes from Smoothie King Center
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is served daily. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Comfort Inn & Suites At Copeland Tower. The hotel can provide concierge services and wedding services. Self parking is free.

This Metairie hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (9,000 square foot of space)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Communal living room
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Metairie
Comfort Inn Metairie

Reviews

Comfort Inn & Suites At Copeland Tower Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 620 out of 1018 reviews
Rating 8 - Good. 246 out of 1018 reviews
Rating 6 - Okay. 77 out of 1018 reviews
Rating 4 - Poor. 42 out of 1018 reviews
Rating 2 - Terrible. 33 out of 1018 reviews

Reviews

10/10 Excellent

Micheal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. Comfortable room
Stayed 1 night in Apr 2025

4/10 Poor

Lori-Ann

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Though the property itself it is nice they misrepresent the hotel in that they show photos of a pool that hotel guests are NOT allowed to use. In 2024 our group of friends rented 5 hotel rooms and were told “The pool was closed” so I specifically called to ask IF the pool was open to hotel guests because this time we booked 7 rooms and the woman I spoke to at Copeland Towers said “yes!” BUT when we got there we were told that it was only for the guests that live there. Since we travel from Maine to New Orleans for karate training every year we will certainly be staying elsewhere!
Stayed 5 nights in Jun 2025

6/10 Okay

Megan

Travelled with family
Disliked: Staff & service
We had a large group staying here and were promised we could use the pool. They would not let us. This was extremely disappointing. Also it feels like a hotel inside a nursing home. Not a great vibe for families.
Stayed 5 nights in Jun 2025

8/10 Good

Robbie

Travelled with partner
Liked: Cleanliness
The toilet had not been flushed or cleaned
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine.
Stayed 4 nights in May 2025

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

LaDonna

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean , quiet also have stores , a mall and places to eat within walking distance.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Monique

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Return Visit

Everything was great. Check in was quick and easy. Everyone was helpful and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Robert Duncan

Travelled with family
Liked: Staff & service, room comfort
Good value property in a convenient location
Stayed 3 nights in May 2025

8/10 Good

Treniece

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Richard

Liked: Amenities
Hotel was clean and staff friendly. They didn’t freshen up the room every day though so I ran out of clean towels and shampoo.
Stayed 2 nights in May 2025

4/10 Poor

Larry

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room had an old musky smell and the air conditioner was not working properly
Stayed 1 night in May 2025

10/10 Excellent

Myelle

Stayed 4 nights in May 2025

8/10 Good

Daniel

Travelled with family
Property is very dated. Rather old and a little musty smelling.
Stayed 3 nights in May 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 2 nights in May 2025

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We went there because Expedia listed that they have outdoor pool and even list the age rules for it . We get there to check in and they said they don’t have a pool Highly disappointed!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
My stay was pleasant and staff were accomodating and friendly. Would stay here again in the future.
Stayed 4 nights in May 2025

8/10 Good

Marian, Union

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the rooms, the water pressure was slow. We like that the place was clean, staff were friendly and quiet area.
Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Stayed 1 night in May 2025