See all properties

Inn at the Quay

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Inn at the Quay

Desk, iron/ironing board, free WiFi, bed sheets
Fitness facility
Exterior
Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, Douglas College
    ‪4 min walk‬
  • Place, Holland Park
    ‪9 min drive‬
  • Place, Metropolis at Metrotown
    ‪9 min drive‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.0 out of 10
Wonderful
(29 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(35 reviews)
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(34 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Breakfast served
Executive Plaza Hotel Metro Vancouver
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,822 reviews
Executive Plaza Hotel Metro Vancouver

About this property

Inn at the Quay

Riverwalk hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space.
Inn at the Quay offers 126 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
The Boathouse – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1018 reviews
Rating 8 - Good. 265 out of 1018 reviews
Rating 6 - Okay. 64 out of 1018 reviews
Rating 4 - Poor. 23 out of 1018 reviews
Rating 2 - Terrible. 17 out of 1018 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Local restaurants were plentiful. View from hotel room was nice, and the local boardwalk along the river was long enough to enjoy a long early morning walk
Stayed 1 night in Jul 2025

10/10 Excellent

Chantal

Stayed 3 nights in Jul 2025

8/10 Good

Anthony

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

mitchel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and comfortable rooms. Friendly staff. However, the hotel is between train tracks and a working river so there is a lot of noise (night and day) from trains and industrial boat traffic
Stayed 2 nights in Jul 2025

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jenifer

Stayed 3 nights in Jul 2025

8/10 Good

Bhupinder

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice neet clean property. Need to improve checkin area and front door.
Stayed 3 nights in Jul 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Great thank you
Stayed 2 nights in Jul 2025

10/10 Excellent

Lori

Travelled with family
Liked: Amenities
The beds were comfortable, room was clean and the staff was kind.
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
Location on the water and board walk the room was clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Rheann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being by the water, the views and area was great. Very unique hotel too.
Stayed 1 night in Jul 2025

2/10 Terrible

Sajan

Disliked: Cleanliness, amenities, property conditions & facilities
Our first room was completely covered in hair and got no compensation
Stayed 2 nights in Jul 2025

8/10 Good

Lianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 7 nights in Jun 2025

2/10 Terrible

Gaganjeet

Stayed 1 night in Jun 2025

10/10 Excellent

Angelica Gonzales

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here over and over! Very clean, cute market and shopping near by. Safe and beautiful view
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Business traveller
Liked: Amenities, property conditions & facilities
Very pleasant and comfortable room with a lovely view of the river.
Stayed 1 night in Jul 2025

10/10 Excellent

Lian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean, quiet, good location
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite unassuming at first glance, but pleasantly surprising. While the rooms looked small in the photos, they’re actually spacious and well laid out. Everything was clean and well maintained. That said, a few updates wouldn’t hurt to bring the space a bit more up to date, like adding a safe in every room, for example, would be a practical improvement. The location is excellent, conveniently within walking distance to several amenities. The Craft Café, just a few steps away, was such a great find (the food and coffee are fantastic), and the Sabai Thai Spa nearby was an absolute treat. All in all, a very comfortable and well-situated stay.
Stayed 6 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room. View of the waterway and river walk. Close to sky train.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gagandeep, Winnipeg

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Jun 2025

10/10 Excellent

David, Vancouver

Stayed 1 night in Jun 2025

10/10 Excellent

Guillermo

Travelled with family
Centrally located and within walking distance to the SkyLink. The hotel is situated by the river, and offers a beautiful scenery. It is near restaurants and shops. The hotel staff is wonderful, always willing to help.
Stayed 7 nights in Jun 2025