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Americana Inn

2.0 star property

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Photo gallery for Americana Inn

Street view
Buffet
DOUBLE ROOM-SHARED BATHROOM | WiFi, bed sheets, wheelchair access
Interior entrance
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
69 W 38th St, New York, NY, 10018
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for DOUBLE ROOM-SHARED BATHROOM

WiFi, bed sheets, wheelchair access

DOUBLE ROOM-SHARED BATHROOM

8.0 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for DOUBLE ROOM(Separate Beds)-SHARED BATHROOM

DOUBLE ROOM(Separate Beds)-SHARED BATHROOM | WiFi, bed sheets, wheelchair access

DOUBLE ROOM(Separate Beds)-SHARED BATHROOM

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for TRIPLE ROOM-SHARED BATHROOM

TRIPLE ROOM-SHARED BATHROOM | WiFi, bed sheets, wheelchair access

TRIPLE ROOM-SHARED BATHROOM

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for SINGLE ROOM-SHARED BATHROOM

SINGLE ROOM-SHARED BATHROOM | WiFi, bed sheets, wheelchair access

SINGLE ROOM-SHARED BATHROOM

7.6 out of 10
Good
(20 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Americana Inn

Hotel with a 24-hour front desk, 5-minute walk to Broadway
Along with a snack bar/deli, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Other amenities include a fridge in a common area, concierge services and a 24-hour front desk.
Americana Inn offers 63 accommodations. 26-inch LCD televisions come with cable channels. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
Americana Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as a snack bar/deli and concierge services.
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Broadway and Times Square
There's a snack bar/deli on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Americana Inn.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Offsite parking available (USD 80 per day); discounts available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: USD 14.91 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Faxes
  • Housekeeping
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 80.00 per day (30 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Americana Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Americana Inn
Americana Inn New York
Americana New York
Americana Hotel New York City
Americana Inn Ny City
Americana Inn Hotel
Americana Inn New York
Americana Inn Hotel New York

Americana Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 352 out of 1012 reviews
Rating 8 - Good. 241 out of 1012 reviews
Rating 6 - Okay. 178 out of 1012 reviews
Rating 4 - Poor. 110 out of 1012 reviews
Rating 2 - Terrible. 131 out of 1012 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying here if you are on a budget and want to be in a prime location! Our room was renovated and had a nice view out to the city. At first I was worried about the shared bathrooms, however there are plenty bathrooms on each floor so you will always find one available. Bathrooms are also kept clean and stocked. The room was small but perfect for 2 adults.
Room
Room
View from room window
Stayed 3 nights in Oct 2025

8/10 Good

Lynka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location in Manhattan, friendly staff and free breakfast snacks.
Stayed 6 nights in Oct 2025

2/10 Terrible

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BE AWARE- this hotel has no bathrooms in them. The room was extremely small, with tile floor. 300$ is nuts for this tiny room. The walls are paper thin and you can hear every siren, people yelling, horns honking, ALL NIGHT LONG. They were doing construction and the smell was horrible. The beds were so uncomfortable. Never again!!! STAY AWAY.
Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Travelled with group
Disliked: Cleanliness
The rooms were hot with no working air conditioning, the rooms were very small, bathrooms dirty, lots of teens running the halls, the elevator was horrid and didn’t feel safe.
Stayed 1 night in Oct 2025

6/10 Okay

Al

Travelled with family
Liked: Staff & service
The staff was amazing. When we arrived our room had a strong cigarette smell even though it's a no smoking facilty and they quickly moved us to a different room which was smaller, but more updated and we appreciated the upgrade. I also needed to print tickets to a show last minute and they were able to do that efficiently for me. The housekeeping staff was friendly. The shared bathrooms were plentiful on each floor and although staff was often cleaning them, somehow there's always someone's hair in the drain, or water splashed all over the countertop. It's just how it goes with shared space when not everyone takes as much care in keeping it nice or cleaning up after themselves, no fault of the hotel or staff. I do think it's worth mentioning that you'll want earplugs. I often stay in this area and expect heavy street noise, but this was the first time it felt like the windows were open because of how loud it was. I tripled checked and they were closed. Maybe they are super thin windows. Again, it's the city, so I expect it, but be prepared with your white noise phone app and earplugs.
Stayed 2 nights in Oct 2025

2/10 Terrible

Ezra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely dissatisfied

The staff was rude and unprofessional. When I shared a concern about the room (no space to put CPAP machine), he basically said not my problem. Same when expressing our dissatisfaction around a dirty shared bathroom. He said there was no manager to contact and would not give me the last name of the manager per their policy. Also, the website is not clear about shared bathrooms. Not listed until you look at the rooms.
Stayed 1 night in Oct 2025

6/10 Okay

Paul, westhaven

Travelled with partner
Poor service, no heat and very little hot water, sharing bathrooms was horrible!!
Stayed 1 night in Oct 2025

6/10 Okay

Tetsu, Fairfax

Disliked: Property conditions & facilities
A/C did not made my room warm enough.
Stayed 1 night in Oct 2025

4/10 Poor

Tsvetina

Liked: Staff & service
Disliked: Cleanliness, amenities
The room was not clean, the laminate was dirty. When I arrived in the shared bathroom there was hair everywhere and a trash can full of trash that was not thrown out until I left. Since the bathrooms are shared, at least they should be cleaned often. The location is great, but unfortunately that's all. The rooms are extremely cramped and it's very noisy all the time.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
On check in we had a double and the receptionist said they would move us to a twin after the first night, did not happen
This was outside our door for 4 nights
Stayed 4 nights in Oct 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes .the heat was not on.
Stayed 4 nights in Oct 2025

4/10 Poor

Pavla

Liked: Staff & service, amenities
Disliked: Cleanliness
I have stayed in this hotel before and had really great experience, this time it was different and also noticeably more expensive. It has great location, in my first stay it was very clean, the bathrooms, although on the floor for people to share were cleaner than in some other hotels with bathroom in the room, this time I was so disappointed, it was dirty all 3 days, but the room was VERY clean and nice. The air in the hotel was horrible and on Saturday night I couldn't take shower because it wasn't working. There is a TV in the room but not functioning, yes it has streaming platforms but unless you live in the US, international tourist don't have Amazon, Netflix etc. accounts, as a tourist I usually watched local news for any weather, news updates. Also this time the hotel was so noisy late at night, in the middle of the night, early in the morning, some were bad guests but some sounded like bad employees. Contacted the hotel but without any acknowledgement or apology for the bad experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Yes we found grocery store and cafes nearby!
Stayed 1 night in Oct 2025

2/10 Terrible

MYOUNGSEOP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

Public restroom use. Outside noise is so bad. Feeling like prison. Expensive for condition.
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

6/10 Okay

Sheelthi

Liked: Staff & service, amenities
Disliked: Cleanliness
A good resonable place to just sleep. Shared washrooms were clean, wifi service was good, and staff were friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

RUTH, Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

RUTH, Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a real surprise, I only stayed one night but I would stay again, it’s not fancy or luxurious, but it was one of the cleanest hotels I’ve ever stayed at. I think you could almost eat off the floors and it is a one room and shared bathroom but on the floor I was on the fifth floor. I counted three bathrooms on that floor and the bathroom was right across from my room. It was literally two steps from my door to the bathroom. It’s mainly quiet but you can’t hear when somebody’s in the hall. I’m not a person that needs a bunch of fancy things. I just wanna clean room and a clean bathroom and that’s all I needed. I would definitely stay again. The location of the hotel also there’s very walkable. I was going to a concert at Madison Square Garden and I literally could walk everywhere I needed to go.
Stayed 1 night in Oct 2025

4/10 Poor

Jason

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
Everything was great until last day. We find an unwanted animal in our room
Stayed 5 nights in Sep 2025

6/10 Okay

Melanie Victoria

Travelled with family
Liked: Staff & service
Reception staff was welcoming. The mouse in our room was not. We were downsized to a different room and not updated floor due to the mouse so we didnt get the room or services we paid for. I have contact Expedia and was told its up to the Hostel (not a Hotel) to decide if they want to reimburse me for my troubles and room change.
Stayed 2 nights in Oct 2025

10/10 Excellent

madeline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i can complain about was that it wasn’t real coffee but instant
Stayed 4 nights in Sep 2025

10/10 Excellent

leonisa, Homestead

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very neat place to stay at the heart of Manhattan!!
Stayed 4 nights in Sep 2025

6/10 Okay

Stacey

Travelled with partner
Great location short walk from Penn Station. Easy walk to Times square and restaurants. Room was really small and bed was creaky and uncomfortable. Shared bathroom was fine which surprised me.
Stayed 1 night in Sep 2025

8/10 Good

Indi, Whitehorse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to my needs ,safe area 23 hours access, very affordable . A simple breakfast included .
Stayed 5 nights in Sep 2025