Hotel Giraffe by Library Hotel Collection

4.0 star property

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Standard Room, 1 King Bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Property entrance
Lobby
Point of interest
Suite, 1 King Bed with Sofa bed, Balcony | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
365 Park Ave S, New York, NY, 10016
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪28 min drive‬

Room options

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(28 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Double Room, 2 Queen Beds, Balcony

9.6 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(53 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Balcony

9.6 out of 10
Exceptional
(16 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Classic Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Giraffe by Library Hotel Collection

A restaurant, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. Wired Internet in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Hotel Giraffe by Library Hotel Collection offers 72 accommodations with DVD players and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This New York hotel provides complimentary wired Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on request.

Our customers tell us they can't get enough of Hotel Giraffe by Library Hotel Collection's great location. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free wired Internet, plus a restaurant and a bar.
  • Free wired Internet
  • Enjoy Italian cuisine while dining at Audace
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 2-minute walk from Madison Square Park and 5 minutes on foot from 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and limo/town car service.

A computer station is on site and wired Internet is free in public spaces. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Giraffe by Library Hotel Collection. For a fee, parking is available.

This Art Deco New York hotel is smoke free.

Audace – This restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Limo/town car service
  • Valet parking on site (USD 75 per day)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Audace

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Faxes
  • In-room bottled water
  • In-room safe
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Giraffe Hotel
Giraffe New York
Hotel Giraffe
Hotel Giraffe New York
Giraffe Hotel New York City
Hotel Giraffe Library Hotel Collection New York
Hotel Giraffe Library Hotel Collection
Giraffe Library Collection New York
Giraffe Library Collection
Giraffe By Library Collection
Hotel Giraffe by Library Hotel Collection Hotel
Hotel Giraffe by Library Hotel Collection New York
Hotel Giraffe by Library Hotel Collection Hotel New York

Hotel Giraffe by Library Hotel Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 802 out of 1006 reviews
Rating 8 - Good. 156 out of 1006 reviews
Rating 6 - Okay. 31 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 6 out of 1006 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Katrina

Liked: Staff & service
Disliked: Cleanliness, amenities
Toilet didn’t look clean and there was rubber mat in the shower that looked dingy. Staff was very nice. The room size is decent for two guests. Location was okay most Uber rides were 2-3 miles for needed destination. This is not a 4-star hotel maybe it was 30 years ago. Room had no lotion.
Stayed 2 nights in Dec 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Adeeb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay across the board - staff, lobby, room, breakfast, neighborhood, amenities. Would happily stay again.
Stayed 1 night in Dec 2025

10/10 Excellent

Rebeca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff all around.
Stayed 3 nights in Dec 2025

2/10 Terrible

remi

Liked: Cleanliness
Disliked: Amenities
I checked in and had to immediately request a move from my first room due to the smell of sewage/sulfur. I was moved quickly. However when I awoke in the new room the next morning my shower would not operate. I was preparing to go to a business meeting and there was no engineer that could fix the issue. This room was an expensive room and they offered $100 off for no shower. That is unacceptable. The reviews are correct the property is clean but if you can’t provide basic expectations you should not be in business. The offer to address the issue with $100 off was insulting. My room should have been fully compensated. I was late to my meeting.
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

8/10 Good

tao

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean & friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Pat

Stayed 1 night in Nov 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service
Excellent room and staff. Problem was noise from construction and garbage collection at 2 am.
Stayed 4 nights in Nov 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location of hotel and convenience of several subway stations. Room was great and with a balcony. All the staff and management were wonderful, very helpful and kind. We travel to NY several times a year and have always like trying out new hotels, but liked the Giraffe so much we plan on making it our hotel choice for future trips.
Stayed 4 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Yes - I arrived early and the staff got me right in the room. Very clean . The continental breakfast is great. Staff very helpful with directions and restaurants .
Stayed 3 nights in Nov 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service
The staff was all courteous, efficient, well-trained. this was my first stay and I will definitely book it again in the near future.
Stayed 4 nights in Nov 2025

10/10 Excellent

Oscar, Miami

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, service and room!!! Will stay here again!
Stayed 2 nights in Nov 2025

4/10 Poor

Adam

Not worth the cost.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Stayed 2 nights in Nov 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was awesome and in a perfect location!
Stayed 2 nights in Nov 2025

10/10 Excellent

Kathryn A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. There was no refrigerator in our room and front desk offered to keep our dessert doggie bag in their refrigerator to keep it cold
Stayed 3 nights in Nov 2025

10/10 Excellent

ROGER

Travelled with family
Liked: Cleanliness, staff & service, amenities
My wife and I visit NYC two to three times per year to see our daughter who lives in the City. The Girafee is a very nice, quiet and well located hotel. The staff is friendly the rooms with king size bed are very comfortable and very clean… We have stayed over a dozen times, so we can definitely recommend the hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Randi

Stayed 2 nights in Nov 2025

8/10 Good

Shilpa

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have a balcony or a nice view- but staff was very nice and I liked the 24 hour snacks
Stayed 4 nights in Sep 2025

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, staff & service
Nice staff and cute property, great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Jenna L

Stayed 7 nights in Oct 2025

10/10 Excellent

Robert, Washington

Stayed 3 nights in Oct 2025

8/10 Good

Scott

Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for three nights on a girls trip. The room was spacious and clean. Comfortable beds (including the sofa bed). Staff was always friendly and helpful. We enjoyed the coffee and light breakfast every morning and appreciated the snacks available throughout the day. The rooftop terrace was a great getaway and still nice to visit during our late October stay. Would definitely stay again!
Stayed 3 nights in Oct 2025