See all properties

The Hey Hotel

Property class: 4

Choose dates to view prices

Photo gallery for The Hey Hotel

A multi-story hotel with large windows, balconies, and a sign indicating it is a hotel.
A reception area with a counter, blue chairs, a small table, and a dog statue.
A modern restaurant interior with wooden ceiling panels, multiple seating areas, and a bar with shelves of bottles.
A hotel room with a bed, a desk with a chair, a TV, and a sliding glass door leading to an outdoor balcony with a table and chairs.
A hotel room with a bed, a bedside table with books, a window with a view of buildings and mountains, and a balcony with a table and chair.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Höheweg 7, Interlaken, 3800
  • Place, Hoeheweg
    ‪2 min walk‬
  • Place, Höhematte Park
    ‪5 min walk‬
  • Place, Mystery Rooms
    ‪8 min walk‬
  • Airport, Bern (BRN-Belp)
    ‪51 min drive‬

Room options

View all photos for Comfort Double Room

A modern hotel room with a large bed, a desk, a chair, and a TV mounted on the wall.

Comfort Double Room

8.4 out of 10
Very good
(32 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A bedroom with a bed, a bedside table with a lamp, a window with curtains, a stone wall, and a hanging garment.

Family Room

8.6 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds OR 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Comfort Single Room

A hotel room with a bed, a seating area with a table, a wardrobe, and a staircase.

Comfort Single Room

8.8 out of 10
Excellent
(26 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with a large bed, bedside tables, a chair, and a window with curtains.

Standard Triple Room

7.6 out of 10
Good
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Junior Suite, Patio
Essential by Dorint Interlaken
Central Interlaken
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
4.6 out of 5, Wonderful, 680 reviews
The price is CHF 357
includes taxes & fees
23 Aug - 24 Aug
Essential by Dorint Interlaken

About this property

The Hey Hotel

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site.
The Hey Hotel offers 192 air-conditioned accommodations with espresso makers and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Hey Hotel. During your stay, you're just a quick walk from Hoeheweg. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, 3 meeting rooms and multilingual staff
  • On-site recreation includes a ropes course
  • Guests have great things to say about the helpful staff and the location
  • Just a 5-minute drive from Lake Thun and 6 minutes from Lake Brienz
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 3 meeting rooms available. Multilingual staff, ski storage, and complimentary newspapers in the lobby are also featured at The Hey Hotel. Parking is available for a fee.

This 4-star Interlaken hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
The Hey Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Ski shuttle nearby
  • Parking on site (CHF 15 per day)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Ropes course
  • Shopping centre
  • Ski storage

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Outdoors

  • In the mountains

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 80 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 15.00 per day
  • Nearby parking fee: CHF 15.00 per day(492 ft away; open 24 hours)
  • Pet fee: CHF 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

The Hey Hotel Hotel
The Hey Hotel Interlaken
The Hey Hotel Hotel Interlaken

The Hey Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 330 out of 608 reviews
Rating 8 - Good. 172 out of 608 reviews
Rating 6 - Okay. 65 out of 608 reviews
Rating 4 - Poor. 27 out of 608 reviews
Rating 2 - Terrible. 14 out of 608 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

CHRISTINE MARGARET JOY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was perfect, staff are all nice and he hotel is an easy access to everything.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are large and comfortable. Perfect location for exploring downtown.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Archana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to the bus and train terminal.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
The room with balcony was perfection. The breakfast had plenty of options and fresh. Loved our stay. The staff in the front desk was beyond helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean. The staff are friendly and warm. The breakfast is awesome!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Harvey R Morrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast included and had a great selection of foods and drinks. Rooms were clean and comfortable. Right near Interlaken west train station. (5 minute walk) plenty of dining options and shopping all within 15 minutes walking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness
Perfect location close to everything. Great view from balcony. Loved it!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great size room with amazing views. Very clean and comfortable bed. Friendly staff and great location. Would stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, breakfast was excellent with many options. The hotel is in middle of the city cu bus station in front of this hotel. I will recommend
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and size of the room. The breakfast was ok. Shampoo, conditioner, showerproof and lotion provided. As well as tea and coffee.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but it caters more to groups. A lot of busses with groups of people. At breakfast the room was very busy. The best part was the location- close to busses and trains.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Otávio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Interlaken. Breakfast was amazing. Room was great, balcony was huge, people were extremely friendly. The only suggestions are firmer pillows and a refrigerator in the room. But even so… loved it.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
All staff were very helpful; good location; Bedroom fine. Would be happy to stay there for next year ski-Ing.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect for 3 of us, clean and roomy. Front desk staff were very helpful in helping us navigate the city for a 1 night stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, cool decor
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Ruth (Mei Joo)

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Amardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean property and nice hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact the breakfast was included.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Jeffrey

Liked: Staff & service
Room is clean and fragrant. However, there’s a lot of noises at past midnight that can be heard. A lot of construction going on during daytime. Breakfast is nice but can improve by changing set of menu each day. Staff are amazing and helpful.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was sufficient for our needs, however it was very basic. There were no wash clothes, only one pillow for each person. The internet was so slow it was useless. I ran a speed test on the internet, it was so slow it wouldn’t register a speed. The location was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities
Excellent 👍
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with an excellent breakfast!
Stayed 1 night in Jul 2024