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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property

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Photo gallery for Crowne Plaza Newcastle - Stephenson Quarter by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Indoor pool
Point of interest
Breakfast served
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Spa
  • Hot tub
  • Pool
  • Air conditioning

Explore the area

View in a map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA
  • St. James' Park
    ‪12 min walk‬
  • The Glasshouse
    ‪13 min walk‬
  • Quayside
    ‪19 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed, Club lounge access

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 2 Double Beds, Club lounge access

8.6 out of 10
Excellent
(4 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed, Club lounge access

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Suite, 1 Bedroom, Club lounge access

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room

9.6 out of 10
Exceptional
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Separate Bath)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed (Separate Bath)

9.2 out of 10
Wonderful
(25 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Junior Suite Lounge Access

1 King Junior Suite Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

1 King Junior Suite Lounge Access

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Standard Room, 1 Queen Bed (Double Rain Shower) | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed (Double Rain Shower)

9.2 out of 10
Wonderful
(24 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 Queen Bed, Accessible, Club lounge access

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Copthorne Hotel Newcastle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 1,725 reviews
The price is CHF 70
includes taxes & fees
21 Sept - 22 Sept
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About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

Eco-certified hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers 251 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Newcastle - Stephenson Quarter by IHG. During your stay, you're just a quick walk from Genting Casino Newcastle. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or body wraps at Mineral House
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Castle Keep and Chinatown
Crowne Plaza Newcastle - Stephenson Quarter by IHG offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3003 square feet (279 square metres) and includes a conference centre. A fitness centre, a sauna, and spa services are also featured at the eco-certified Crowne Plaza Newcastle - Stephenson Quarter by IHG.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11 AM.
Hawthorn Restaurant – This restaurant only serves breakfast.
The Gin Bar – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 18.95 for adults and GBP 9.47 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawthorn Restaurant
  • The Gin Bar

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3,003 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 for adults and from GBP 9.47 for children
  • Nearby parking fee: GBP 12 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 42 out of 1004 reviews
Rating 2 - Terrible. 33 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Stayed 1 night in May 2025

10/10 Excellent

Joshua

Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Stayed 1 night in May 2025

10/10 Excellent

Samantha

Good location for train station. Nice pool and friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent from the spa to bar and restaurant.
Stayed 2 nights in May 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was very pleasant staff very welcoming and lobby area decor gorgeous. Room very clean and bed very comfy,room was quite so had good nights sleep. Breakfast was lovely and all areas set out for easy access and good choices.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Osman

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a lovely time well worth the upgrade to club will deffo be backwith family
Stayed 1 night in May 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Railway station, town centre and St Nicholas cathedral in easy walking distance. Staff were charming. Room was clean and comfortable and despite the proximity to the station it was quiet. Nice dining room with a good menu.
Stayed 3 nights in May 2025

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

CRAIG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

gavin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Iain

Stayed 1 night in May 2025

10/10 Excellent

Darren

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, comfortable and spacious place

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.
Stayed 1 night in Apr 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Vincent

Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel,
Stayed 1 night in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sravan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room facilities could be better, no water, slippers or bathrobes but they’ve sent it after requesting.
Stayed 1 night in Apr 2025