The whole place have an air of 'down at heel'. The decor and rooms need lots pf TLC. I suspect that the general air of dilapidation spread over into the downcast attitude of the staff.
Stayed overnight to break up the drive back to Christchurch from Queenstown. Room was big and clean. Just off main road but quiet. Definitely recommend to others.
What we got was not what we booked - a superior balcony room , described on the website as 30sqm with an extra bed. Definitely not 30sqm and only one bed. Was told this was a superior room! We were not the only ones to find out what we had paid for was not as described on the website. Not good enough really, we will avoid this hotel chain in the future
Too pricey for the condition of the property. The reception lady was not friendly. We asked if there was an upstairs option and all she just said âno already fullâ - it could have been a language barrier or just lack of customer service training as she also wasnât smiling at all.
We also found a cleaning spray bottle on the dining chair - looks like who ever was cleaning forgot to remove it.
Safe and good location for where we wanted to explore the area around Cook mountain. A very small town. Room are large with usable balcony. Overall, a very good place to stay.
Very large motel, clean, quiet with lots of parking. We had no 155 which is a very large room. The only thing I did not like was the shower - no pressure - only a dribble.