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Distinction Heritage Gateway Hotel

3.0 star property

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Photo gallery for Distinction Heritage Gateway Hotel

Buffet
Property grounds
Superior Room | Garden view
Standard Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Breakfast available
  • Bar
  • Laundry room

Explore the area

View in a map
State Highway 8, Omarama, 9412
  • Place, Clay Cliffs
    ‪3 min walk‬
  • Place, Wrinkly Rams
    ‪3 min walk‬
  • Place, Hot Tubs Omarama
    ‪8 min walk‬

Room options

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(16 reviews)
  • Garden view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

View all photos for Standard Room

Standard Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 1 Queen Bed

View all photos for Superior Room

Superior Room | Soundproofing, iron/ironing board, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 47 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Family Suite

Family Suite | Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Garden view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Distinction Heritage Gateway Hotel

Along with a restaurant, this hotel has a bar/lounge and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
Distinction Heritage Gateway Hotel offers 98 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Distinction Heritage Gateway Hotel. During your stay, you're just a quick walk from Clay Cliffs. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include laundry facilities
  • Steps from Clay Cliffs and Wrinkly Rams
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Distinction Heritage Gateway Hotel also features a garden and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Omarama hotel.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
Distinction Heritage Gateway Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: NZD 33 for adults and NZD 16.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:30 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately NZD 33.00 for adults and from NZD 16.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Flag Heritage Gateway
Flag Heritage Gateway Hotel
Flag Heritage Gateway Hotel Omarama
Flag Heritage Gateway Omarama
Heritage Gateway Hotel Omarama
Heritage Gateway Omarama
Heritage Gateway
Heritage Gateway Hotel
Distinction Heritage Gateway
Distinction Heritage Gateway Hotel Hotel
Distinction Heritage Gateway Hotel Omarama
Distinction Heritage Gateway Hotel Hotel Omarama

Distinction Heritage Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 126 out of 372 reviews
Rating 8 - Good. 144 out of 372 reviews
Rating 6 - Okay. 70 out of 372 reviews
Rating 4 - Poor. 15 out of 372 reviews
Rating 2 - Terrible. 17 out of 372 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious, had all we needed and was very clean. The staff was very welcoming and friendly. The buffet diner was amazing.
Stayed 1 night in Jan 2026

8/10 Good

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Reghan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean room good parking excellent / professional restaurant staff .
Stayed 1 night in Jan 2026

8/10 Good

Jinsung J

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly hotel
Stayed 1 night in Jan 2026

8/10 Good

Jodie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Big room, clean, well kept building and grounds.
Stayed 2 nights in Jan 2026

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean tidy rooms.
Stayed 1 night in Jan 2026

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
The whole place have an air of 'down at heel'. The decor and rooms need lots pf TLC. I suspect that the general air of dilapidation spread over into the downcast attitude of the staff.
Stayed 2 nights in Jan 2026

8/10 Good

Bao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed overnight to break up the drive back to Christchurch from Queenstown. Room was big and clean. Just off main road but quiet. Definitely recommend to others.
Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
One of the better hotels we stayed in. Shame the fire alarm went off twice- disturbed my dinner and sleep. Staff were lovely
Stayed 1 night in Jan 2026

8/10 Good

Justin

Stayed 1 night in Dec 2025

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
What we got was not what we booked - a superior balcony room , described on the website as 30sqm with an extra bed. Definitely not 30sqm and only one bed. Was told this was a superior room! We were not the only ones to find out what we had paid for was not as described on the website. Not good enough really, we will avoid this hotel chain in the future
Stayed 2 nights in Dec 2025

8/10 Good

Heather

Stayed 1 night in Dec 2025

10/10 Excellent

Ram

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2025

6/10 Okay

Roanna

Travelled with partner
Too pricey for the condition of the property. The reception lady was not friendly. We asked if there was an upstairs option and all she just said “no already full” - it could have been a language barrier or just lack of customer service training as she also wasn’t smiling at all. We also found a cleaning spray bottle on the dining chair - looks like who ever was cleaning forgot to remove it.
Stayed 1 night in Dec 2025

8/10 Good

Ricky

Stayed 1 night in Dec 2025

10/10 Excellent

Shie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and good location for where we wanted to explore the area around Cook mountain. A very small town. Room are large with usable balcony. Overall, a very good place to stay.
Stayed 3 nights in Nov 2025

8/10 Good

Peter

Liked: Cleanliness
Very large motel, clean, quiet with lots of parking. We had no 155 which is a very large room. The only thing I did not like was the shower - no pressure - only a dribble.
Stayed 2 nights in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Very nice heritage style motel large grounds excellently manicured nice view of the mountains
Stayed 2 nights in Oct 2025

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely bed and the room is a reasonable size, however the motel is bit dated. Reasonable value for money
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Amenities
Wonderful stay, staff were so accommodating
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Disliked: Room comfort

Old and Outdated, Overpriced Average Breakfast

The units have heating problems in the winter. There is a heater but with no insulation and old windows, the cold air whips in and the heater can not keep up. Toilet seats are frigid even though their is another heater in the bathroom! Beds are extremely uncomfortable, mattresses need replacing. Breakfast was average, hot food was cold. Certainly not worth what they are charging for breakfast! Overall, the hotel is old and outdated, can not keep heat in the winter. Even though the price was on the cheaper side (not for breakfast though), I would not book this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Aug 2025

2/10 Terrible

Adam, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Des

Spacious room, helpful staff, no electric blankets but room heater warmed up room nicely so didn’t require electric blanket. Cosy overnight stay
Stayed 1 night in Jul 2025