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Universal's Cabana Bay Beach Resort

3.5 star property

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Photo gallery for Universal's Cabana Bay Beach Resort

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Creator video
Lounge
View from room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • Room service

Explore the area

View in a map
6550 Adventure Way, Orlando, FL, 32819
  • Universal Orlando Resort
    ‪4 min walk‬
  • Universal’s Volcano Bay
    ‪6 min walk‬
  • Universal Studios Florida
    ‪14 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪19 min drive‬

Room options

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(91 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.4 out of 10
Very good
(128 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(181 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*) | In-room safe, blackout curtains, iron/ironing board

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

  • 72 sq m
  • Park view
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(150 reviews)
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8 out of 10
Excellent
(59 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

8.8 out of 10
Excellent
(424 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

8.6 out of 10
Excellent
(61 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.6 out of 10
Excellent
(49 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Universal's Cabana Bay Beach Resort

Family-friendly hotel with 2 restaurants and 2 outdoor pools
This smoke-free hotel features 2 restaurants, 2 outdoor pools and 2 poolside bars. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a lazy river are on-site.
Universal's Cabana Bay Beach Resort offers 2200 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Universal's Cabana Bay Beach Resort's great beach location. During your stay, you're just a quick walk from Universal Orlando Resort. You'll find features such as free WiFi in public areas and a free theme park shuttle, plus 2 outdoor pools.
  • Free WiFi
  • Enjoy American cuisine while dining at Bayliner Diner
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and 2 hot tubs -
  • Guests have great things to say about the family-friendly amenities and the beach
  • Just a 5-minute walk from Universal Orlando Resort and 7 minutes on foot from Universal’s Volcano Bay
  • Free theme park shuttle service
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, early theme park entry, and an arcade/games room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Bayliner Diner – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Galaxy Bowl Restaurant – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Open daily.
Atomic Tonic – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Swizzle Lounge – On-site bar. Open daily.
Hideaway Bar and Grille – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 26 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Cabana Bay Beach Resort TM & © 2025 UCF Hotel Venture II. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 26 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Universal's Cabana Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3338 out of 5130 reviews
Rating 8 - Good. 1036 out of 5130 reviews
Rating 6 - Okay. 452 out of 5130 reviews
Rating 4 - Poor. 154 out of 5130 reviews
Rating 2 - Terrible. 150 out of 5130 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great experience! The staff are so welcoming as soon as you walk through the door. Eager to help and answer questions. I would definitely go back just to take a vacation there. Everything that you need is in the resort. My daughter loved the lady river, my son loved the hot tub. They have bowling, a gym, and a diner all in here. Love the 70s vibe.... And the diner had great selections of food. Would definitely recommend to anyone needing a place to stay.
Stayed 2 nights in May 2025

10/10 Excellent

William

Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience of the shuttle transportation to the park, pools and lazy river are super nice
Stayed 1 night in May 2025

6/10 Okay

Angela

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Norma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools are fun and fantastic, plenty of Chairs. Parking gets limited. Food options are good and there is variety, actual good tasting food.
Stayed 3 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family just spent two full weeks at Cabana Bay and we absolutely loved this hotel! We were a bit apprehensive before coming here after reading some of the mixed reviews, however we couldn’t have been more impressed with the resort. The expansive amenities reminded me of an all-inclusive resort, the dining and cleanliness were similar to a Universal theme park, and the 1950s theme reminded me of an episode of Mad Men. Madison working at the front desk was excellent and really helped find us a room that worked great for our family, and we had good experiences with the other staff as well. My only criticism is that the room housekeeping wasn’t very good, but it wasn’t a big deal. Staying here for 2 weeks gave us a good look at different aspects of the property, and we were super impressed. We had a really great family vacation here and will definitely be coming back.
Stayed 14 nights in May 2025

10/10 Excellent

Angie, Seattle

Stayed 2 nights in May 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Cabana Bay is an amazing resort with some of the best pools, hot tubs, and ammenities for all to enjoy! I would argue that its probably the best overall universal hotel property! My fiance and I stood here for 10 nights in May of 2025. We got to have early preview access to Epic universe for staying at a universal property. We had an amazing vaction. Cabana Bay is quiet, family friendly, very clean, comfortable, and conviently located to volcano Bay which has its own private walking path to the park. Also included in your cabana bay stay are constant free Universal shuttles to the parks. My fiance and I would live at Cabana Bay for a year if we could! Its a great choice for couples and familes with children.
Stayed 1 night in May 2025

10/10 Excellent

Meghan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cabana Bay Resort is such a wonderful stay for the price! You really get your moneys worth staying here. The best things are the location and easy access to the parks. Its one of the only universal properties with hot tubs and a water slide plus two nice size pools. My fiance and I have vacationed here twice. This past trip we took in May 2025, was for 10 nights! We got so accustomed to the resort and Orlando that we felt like we were living there. The staff are pleasant, the cleaning service for your room does excellent work. And the front desk is always friendly and accomadating. We will be returning here again and again! Thank you Canana Bay! We rated you a 5 star in every category! If we could afford to stay here on a longterm month to month basis, we so would!
Stayed 9 nights in May 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broken for days and staff 'didn't know'. Dirty and run down. Only convenient for access to the water park. Would find other accommodation for future trips.
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Cabana Bay!!

From check in to departure, all the staff was amazing and very accommodating!! Love this property. The room had a spectacular view of Volcano Bay!!
Stayed 1 night in May 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Outside of our consistent room key issues, we had a great stay. Very convenient for visiting Universal… separate entrance for Volcano Bay made things very easy.
Stayed 2 nights in May 2025

8/10 Good

Sandy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Poor food options, but great lazy river and pool!
Stayed 2 nights in May 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and affordable option to stay in the universal bubble. Use of unlimited bus transfers to universal them parks and city walk is very convenient. Dining options on site that catered for my ceoliac child. Walk next door to volcano bay is very easy or use in site pool facilities.
Stayed 9 nights in May 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property as a whole was amazing. My husband and I dont have kids, and even though it has amenitites geared towards kids, we had a blast. I will say we found better food options off site but were okay if in a pinch
Stayed 3 nights in May 2025

2/10 Terrible

Chrisdeona

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed 3 nights room was only cleaned 1 once and didn’t receive any towels beside the one we had when we first got there
Stayed 3 nights in May 2025

6/10 Okay

Laurice

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Some areas were broken and not operational. This was disappointing to see since there was no apparent effort to repair the situation past or present. In particular the recreational room which would be a huge benefit in inclement weather when the pool was closed. Another area was the frozen yogurt bar as a healthy alternative. The quality of food overall was lacking and there were not many healthy options. Mainly fast food.
Stayed 3 nights in May 2025

8/10 Good

Sherly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite hotel to stay at when we go on vacation in Florida. If you’re going to Universal parks then you get perks, like getting into the park early. At this specific hotel, you can actually walk to Universal’s waterpark. You also get a private entrance rather than the general entrance. The staff consistently checked in with us to make sure we did not need anything. My favorite part about this hotel is that there are two swimming pools and a lazy river. There’s also a bowling alley and an arcade. There’s even a Starbucks downstairs. There are plenty of food choices if you don’t want to leave the resort they are not overly priced. They offer drink cups for purchase that can be refilled for your entire stay, which helps to manage the cost of drinks. We always have a great time staying at this hotel. They take care of us.
Stayed 9 nights in Apr 2025

4/10 Poor

Brittney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice hotel - terrible sleep

Nice hotel But as soon as we laid our toddler down, around 8:30, there was loud music playing and even with the sound machine on, the music is just non stop. I'm thinking it's from city walk but I'm not too sure. However, terrible night sleep due to the disruption. I like this hotel but unsure I would stay again because my family and I couldn't get a goodnight sleep.
Stayed 1 night in May 2025