Westgate Lakes Resort & Spa Universal Studios Area

4.0 star property

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Photo gallery for Westgate Lakes Resort & Spa Universal Studios Area

7 outdoor pools, pool cabanas (surcharge), pool umbrellas
Lobby
Deluxe Villa, 1 Bedroom | Private kitchen | Microwave, coffee/tea maker, high chair, cookware/dishes/utensils
Exterior
Water park

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
9500 Turkey Lake Rd, Orlando, FL, 32819
  • Pointe Orlando
    ‪15 min walk‬
  • Orange County Convention Center
    ‪19 min walk‬
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

Deluxe Villa, 1 Bedroom

8.6 out of 10
Excellent
(152 reviews)
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 4 Bedrooms

  • Sleeps 16
  • 3 King Beds, 2 Double Beds and 3 Double Sofa Beds

Room (Resort Select)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio (Villa)

8.4 out of 10
Very good
(508 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

8.8 out of 10
Excellent
(103 reviews)
  • 111 sq m
  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Villa, 3 Bedrooms

8.4 out of 10
Very good
(9 reviews)
  • 157 sq m
  • Sleeps 12
  • 2 King Beds, 2 Double Beds and 2 Double Sofa Beds

Room, 1 Bedroom

7.8 out of 10
Good
(114 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Westgate Lakes Resort & Spa Universal Studios Area

Family-friendly hotel with 7 outdoor pools and 7 hot tubs
Along with a marina, this smoke-free hotel has 7 outdoor pools and a full-service spa. Free valet parking and a free theme park shuttle are also provided. Additionally, a water park (surcharge), a restaurant and 2 poolside bars are on-site.
Westgate Lakes Resort & Spa Universal Studios Area offers 1990 accommodations with DVD players and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

2 outdoor tennis courts, a marina, complimentary bicycles and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 7 outdoor swimming pools and 7 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the sightseeing around Westgate Lakes Resort & Spa Universal Studios Area. During your stay, you're just a quick walk from Dr. P. Phillips Hospital. Enjoy features like free valet parking and a free theme park shuttle, plus 7 outdoor pools.
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Drafts Sports Bar & Grill, a family restaurant that serves American cuisine
  • Splash around at the water park with a lazy river or swim in the 7 outdoor pools
  • Treat yourself to body scrubs, facials or Swedish massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from The Orlando Eye at ICON Park and a few minutes from CoCo Key Water Resort
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
As a guest of Westgate Lakes Resort & Spa Universal Studios Area, you'll find a full-service spa, a water park (surcharge), and a marina. 7 outdoor swimming pools and 7 hot tubs are also on site. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Westgate Lakes Resort & Spa Universal Studios Area. Free self parking and valet parking are available.

This 4-star Orlando hotel is smoke free.

Drafts Sports Bar & Grill – This family restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sids Bistro – This delicatessen serves breakfast, lunch and light fare. Open daily.
Cordovano Joe's Pizza – This restaurant specialises in pizza and serves lunch and dinner. Open daily.
The Marketplace & Deli – This delicatessen specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Buccaneer Galley – This bar specialises in American cuisine and only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free theme park shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Buccaneer Galley
  • Cordovano Joe's Pizza
  • Drafts Sports Bar & Grill
  • Sids Bistro
  • The Marketplace & Deli

Things to do

  • 2 outdoor tennis courts
  • 7 hot tubs
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Bowling alley
  • Canoeing
  • Children's club
  • Children's pool
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Lazy river
  • Mini golf
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Fenced pool
  • Free cot
  • Free theme park shuttle
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Pool toys
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Marina
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 28 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.23 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The shuttle provided by the hotel is for the Universal Transport Centre only and does not include any other destinations.
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
Parcel deliveries, handling, and storage are subject to a fee. Photo ID will be required to claim package(s) and must match the name on the package(s). Payment will be due at time of package claim. Any and all packages that are not claimed within 30 days from the date of delivery or placement into storage at the resort will be returned to sender, or may become the property of the resort. The property is not responsible for lost and/or stolen packages.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westgate Lakes Resort Universal Studios Area
Westgate Lakes Resort Universal Studios Area Condo
Westgate Lakes Resort Universal Studios Area Condo Orlando
Westgate Lakes Resort Universal Studios Area Orlando
Westgate Lakes Hotel Orlando
Westgate Lakes Universal Studios Area Orlando
Westgate Lakes Universal Studios Area
Westgate Lakes Orlando
Westgate Lakes Resort Spa Universal Studios Area
Westgate s Universal Stuos Ar
Westgate Lakes Resort Spa Universal Studios Area
Westgate Lakes Resort & Spa Universal Studios Area Hotel
Westgate Lakes Resort & Spa Universal Studios Area Orlando
Westgate Lakes Resort & Spa Universal Studios Area Hotel Orlando

Westgate Lakes Resort & Spa Universal Studios Area Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2630 out of 5098 reviews
Rating 8 - Good. 1062 out of 5098 reviews
Rating 6 - Okay. 663 out of 5098 reviews
Rating 4 - Poor. 345 out of 5098 reviews
Rating 2 - Terrible. 398 out of 5098 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness and friendly staff and will keep going back!!
Stayed 10 nights in Mar 2025

10/10 Excellent

Elizabeth Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Marisa Gonzalez

Stayed 4 nights in Mar 2024

8/10 Good

Nerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking gets full quickly and a lot of walking. Limited parking. The living room for 1 bedroom is very small. Good location
Stayed 2 nights in Mar 2025

10/10 Excellent

Erica L

Stayed 4 nights in Mar 2025

8/10 Good

Cristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious
Stayed 4 nights in Mar 2025

10/10 Excellent

Shenetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

DALIBOR

Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ieesha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
First time in Orlando, bumpy start but everything was awesome! Will be back
Stayed 2 nights in Apr 2025

8/10 Good

Keely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first time our family stayed at Westgate lake resort and spa and we all enjoyed our stay there.
Stayed 8 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went expecting I rented a room when I got there I walked into a condo! Such a pleasant surprise! It even had a screened in patio where I enjoyed my coffe each morning!
Stayed 4 nights in Mar 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Lots to do at this property! The rooms could definitely be updated, but they were clean and sufficient. The staff was pleasant and helpful. The waterpark costs extra to get into, which was a downer. Overall, though, we liked the location, the amenities, the view over the lake and our stay.
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall nice property
Stayed 6 nights in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of pools and outdoor activities.
Stayed 3 nights in Mar 2025

8/10 Good

tom

Travelled with family
Liked: Amenities, property conditions & facilities
Needs better security at night.
Stayed 4 nights in Mar 2025

8/10 Good

glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and accessible. The only thing was there wasn't enough handicap parking spaces available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family stay

As a family traveling this stay was perfect for us. Loved that there’s restaurants, cafe, market, bowling, and bar on site. Makes things more convenient. Location wasn’t far from theme parks and close to other stores like Walmart which we stopped by to get some last minute things.
Stayed 3 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful, tons of wildlife to see! The rooms were very nice & clean. Staff were so friendly and accommodating! Will definitely stay here again when we come back. The waterpark was a lot of fun too there was f
Stayed 4 nights in Mar 2025

10/10 Excellent

reyvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

madyson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK THIS RESORT! Had an amazing time!
Stayed 3 nights in Mar 2025

8/10 Good

Robin R.

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very accommodating. Villas are very nice,however, we had a view of a parking lot where renovations were being done on an adjacent building. Enjoyed the adult pool, it was quiet and relaxing but didn't have a pool bar for refreshments 😪 We paid a $200 resort fee upon arrival which didn't include the Waterpark where we were hoping to use the lazy river. Basically the resort fee was for the gym (not here to exercise), use of pool, and i don't really know what else. We are older people who only wanted to enjoy the warm weather, the lazy river, pools, and eat and drink. I will say the food there was awesome!! Deli wasn't opened our last day there as it was being renovated. The drinks were awesome but very expensive as was everything in the marketplace. Lastly we were not aware that this was a totally cashless resort. No need to bring cash there, except for tips. We enjoyed our stay, glad it was only for a week. The balcony furniture was really uncomfortable. The bed and pillows were very comfortable!! Overall, we had a good week. We will not be going back to this resort, its not for us...way too much walking to get to everything!!
Stayed 7 nights in Mar 2025