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Hotel Pontemare

4.0 star property

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Photo gallery for Hotel Pontemare

Family Quadruple Room | 1 bedroom, minibar, in-room safe, free WiFi
Room amenity
Bar (on property)
Flat-screen TV
1 bedroom, minibar, in-room safe, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Via Francesco Crispi, 91, Palermo, PA, 90133
  • Place, Palermo Harbour
    ‪1 min walk‬
  • Place, Via Roma
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪8 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪34 min drive‬

Room options

View all photos for Classic Double or Twin Room

1 bedroom, minibar, in-room safe, free WiFi

Classic Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

1 bedroom, minibar, in-room safe, free WiFi

Comfort Triple Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Quadruple Room

1 bedroom, minibar, in-room safe, free WiFi

Family Quadruple Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, free WiFi

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Business Double Room Single Use

1 bedroom, minibar, in-room safe, free WiFi

Business Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Queen Bed

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About this property

Hotel Pontemare

Property with free breakfast, 10-minute walk to Teatro Massimo
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free property. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. All 11 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus free WiFi and flat-screen TVs. Other amenities available to guests include minibars, hairdryers and safes.
Hotel Pontemare offers 11 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Pontemare. During your stay, you're just a quick walk from Teatro Massimo. Free breakfast, free WiFi in public areas and a restaurant are available. This upmarket property has 11 rooms. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.
  • Air-conditioned accommodations with flat-screen TVs, minibars and electric kettles
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Amenities include a front desk safe and a lift
  • 10 minutes by foot from Teatro Massimo and a 4-minute drive from Palermo Harbour
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Hotel Pontemare also features a front desk safe and a lift. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Palermo property is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Hotel Pontemare has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100.00 per person (return)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Hotel Pontemare offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1R2G42TJM

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Pontemare Hotel
Hotel Pontemare Palermo
Hotel Pontemare Hotel Palermo

Reviews

Hotel Pontemare Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 89 reviews
Rating 8 - Good. 24 out of 89 reviews
Rating 6 - Okay. 10 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Semir, tigard

Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Spacious room. Nice views. Great location. Staff was very friendly and the breakfast in the morning was great. We would come back in a minute.
Stayed 2 nights in Jun 2025

4/10 Poor

Hamidreza

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We stayed 4 nights with my wif and 1 kid, clean room and medium breakfast, needed to ask for egg and bread once they get finished and no one brought more until you asked for. Young Lady in breakfast area was not so gentle with guest and talked kind of rude when you ask something. Terrible internet, We haven't had any wifi during all 4 nights and after following up with front desk they didn't care. I needed internet so bought data on the cell phone. Our room had two ACs but one of them was out of service, when informed receptionist they promised to fix but have not ever happened.
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!!

Beautiful hotel with a fantastic location. The staff is amazing with service and friendliness. We would highly recommend this hotel while visiting Palmero.
Stayed 1 night in Apr 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay when going on a cruise 5 minute walk to the port but the area was lovely
Stayed 2 nights in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and professional staff.
Stayed 10 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 1 night in Nov 2024

8/10 Good

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. The staff rom was spotless and the property itself was perfect. Breakfast was also nice; delicious pastries. Location is great for nice restaurants 5-10 mins walk away.
Stayed 1 night in Oct 2024

6/10 Okay

Julie, London

Travelled with group
Liked: Cleanliness
Room was noisy at the front overlooking a main highway. Hotel bar was closed on a Saturday evening due to a member of staff not showing up. But it is a convenient location for the port and also local sights. V good breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the money. Make sure to request a room in the back of the hotel since traffic noise may keep up a light sleeper.
Stayed 3 nights in Jul 2024

10/10 Excellent

Soleyman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Excellent rooms and service.

The street and view is not fancy but the rooms , service and everything was excellent. Very convenient to all tourist sites. The only negative was the so so breakfast. Great soundproofing blocking traffic outside.
Stayed 5 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to central area
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Excellent location, quiet but 10 mins walk to Theatro Massimo
Stayed 7 nights in Apr 2024

2/10 Terrible

Valentin, London

Stayed 1 night in Apr 2024

8/10 Good

Kithou

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice hotel and staff but slightly noisy with traffic from main road
Stayed 5 nights in Apr 2024

8/10 Good

Naz

Liked: Cleanliness
I loved to stayed there
Stayed 1 night in Apr 2024

2/10 Terrible

Dee

Stayed 2 nights in Mar 2024

4/10 Poor

Sung

Liked: Cleanliness
I don’t think this is a hotel. More like a motel. Only the first floor of the building is rooms and the entire building is residential apartments. You can hear a very loud noise from the room if you have a room next to the main road. In the evening you can hear upstairs residents walking noise. The room is clean however somehow there was no hot water during the stay. It was my second day and the engineer came to the room to check the issue. Also, one thing I don't really like is the receptionist questions about your place of birth which is weird. When I asked her/him they said they couldn't find it on Google. I was like why were they searching and checking customers' personal privacy? They said it's the police required to put the place of birth. Ok, first time have had this kind of experience in my life since travelling around the world.
Stayed 3 nights in Mar 2024

10/10 Excellent

Brent, San Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and staff is friendly. Very nice breakfast. Street noise comes through so you have to be ready for that. We slept ok but it was rather noisy.
Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , good size room, excellent services. You don’t need a car to sightseeing center of town and most importantly it is very clean

10/10 Excellent

Alice

Stayed 7 nights in Dec 2023

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Nov 2023